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Hotel Chocolate Suites

Property class: 3

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Photo gallery for Hotel Chocolate Suites

A balcony with a table and chairs, a potted plant, and a view of a cityscape with mountains in the background. - Hotel Chocolate Suites (Guanajuato)
A cozy room with a view of a cityscape, featuring a sofa, two tables, and a wooden chair. - Hotel Chocolate Suites (Guanajuato)
A bedroom with a bed, a chair, and a view of the outdoors. - Hotel Chocolate Suites (Guanajuato)
A balcony with a view of a cityscape, featuring a table and chairs, and a pool area. - Hotel Chocolate Suites (Guanajuato)
A pink building with a balcony, stone steps, and potted plants. - Hotel Chocolate Suites (Guanajuato)
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Chocolate Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

A hotel room with two beds, a sofa, a coffee table, and a TV.

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Business Quadruple Room, 2 Double Beds, City View (Marcolini)

A hotel room with two beds, a desk, a chair, a TV, and wooden wardrobes.

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Leonidas)

A neatly made bed with a quilted cover, two decorative pillows, a wooden headboard, and a bedside table with a tissue box.

Standard Room, 1 King Bed, Non Smoking (Leonidas)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

A room with a bed, a view of a cityscape through a sliding door, and a potted plant.

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

A neatly made bed with a red bedspread and a white towel arranged in a swan shape. There is a pillow with a leaf design, a small nightstand with a tissue box, and a window with sheer curtains.

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Design Room, 1 Double Bed, Non Smoking (Totel)

A neatly made bed with a red bedspread, two floral pillows, and a folded towel on the footboard. There are two bedside tables with lamps, one of which has a red lampshade.

Design Room, 1 Double Bed, Non Smoking (Totel)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Terrace, City View (Delafee)

A bedroom with a bed, a dresser, a desk, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City Room, 1 King Bed, Non Smoking (Noka)

A bedroom with a large bed, a wooden bench, a nightstand with a lamp, and a wall-mounted TV.

City Room, 1 King Bed, Non Smoking (Noka)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

A hotel room with a bed, a sofa, a TV, and a window with curtains.

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Centro, a neighborhood in Guanajuato, Hotel Chocolate Suites is near the airport and in the mountains. Museum House of Tia Aura and Temple of the Jesuit Order are local landmarks, and travelers looking to shop may want to visit Hidalgo Market and Plaza Alaïa Guanajuato. Reforma Garden and Macrocenter I are also worth visiting. Visit our Guanajuato travel guide
Map
Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Teatro Juan Carlos with palm trees and statues.
    Juarez Theater
    5 min walk - 0.3 miles
  • A colorful plaza with a fountain, potted plants, and a hotel.
    Union Garden
    5 min walk - 0.3 miles
  • A historic building with ornate architecture, a prominent staircase, and a clear blue sky with clouds.
    University of Guanajuato
    7 min walk - 0.4 miles
  • A densely packed urban area with colorful buildings and a hilly backdrop.
    Pipila Monument
    7 min walk - 0.4 miles
  • Alley of the Kiss
    10 min walk - 0.6 miles

Getting around

  • Bajío Intl. Airport (BJX)
    25 min drive

Restaurants

  • Vivo Café
    3 min walk
  • Santo Café
    3 min walk
  • The Beer Company Tasting Room
    2 min walk
  • CAFE TAL
    1 min walk
  • Ambar
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hotel Chocolate Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of MXN 500 per stay and a fee of MXN 250.50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Chocolate Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Chocolate Suites?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Chocolate Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.

Where is Hotel Chocolate Suites located?

Located in Zona Centro, this hotel is within a 10-minute walk of Museo Iconográfico del Quijote, Don Quijote Iconographic Museum, and Union Garden. Guanajuato Funicular and Church of San Diego are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chocolate Suites Reviews

8.2

Very Good

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 151 out of 323 reviews
Rating 8 - Good. 104 out of 323 reviews
Rating 6 - Okay. 31 out of 323 reviews
Rating 4 - Poor. 19 out of 323 reviews
Rating 2 - Terrible. 18 out of 323 reviews

Reviews

Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, love the view from our window. Would definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful! The rooms nice and clean. The staff friendly and very helpful. Definitely staying here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with the perfect view of the city
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from the terrace, many antiques, lovely space!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ayem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great view
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place staff was so nice and helpful
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The city view was very nice.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Definitely best view in town.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s alright. Make sure you’re in REALLY good shape. It’s a steep hill and hundreds of stairs to get there daily from downtown. Check in was bad. Took 30 min with no explanations. Views are great from here but you’re probably better off taking a place closer to downtown. Rooms are big. It’s good for the price and if you plan to hangout there a ton.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view. Staff helpful in answering any question you might have. Would stay there again.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Jilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff members . They're knowledgeable, welcoming and friendly. The location isn't too close to the main attraction sites but it's easy to grab a taxi.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location, room with great view and free parking. 10 minutes walk to city center. Return by Uber around 80 Pesos
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great quiet view of Guanajuato. We were able to see the whole city without hearing a sound from it. The staff were absolutely amazing. They were very friendly and accommodating for meals. Overall, we would come back.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to confuse with the other Hotel chocolate and its Steep hill up. Beautiful view
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
On top of a cliff so very difficult to access. View was spectacular.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Deana

Liked: Staff & service, property conditions & facilities, room comfort

Absolutely stunning view! 🌅

Absolutely stunning view! The service was amazing! We were a little disappointed with there being hairs in the bed, but the cleaning staff offered to take care of the situation. The view makes it worth it all! It’s stunning watching the sunrise 🌅 and the sunset.
Terrace from suite.
Bed
View at sunset
Sunset from terrace
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Erika Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the view is the best in town. Our room was Delafee has a terrace huge bathroom. You will need a taxi to get into town , it’s about 4 dollars one way. Well worth it! Will return!!
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had Delafee room, best room ever! The view was amazing. King side bed huge restroom . I highly recommend. The staff goes out of their way for you. Please tip people that help you out there.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service
The views were gorgeous. The area was nice. The room was very outdated and had no windows. Made no sense to book this place and have a room without views. The staff was nice. Clean property but definitely needed a renovation
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful views friendly staff, easy on the budget

Very friendly staff! Incredible views. We loved the walk to and from town (get ready for lots of up and down hills). This is a budget stay. Prepare to bring your own soap, shampoo, conditioner, lotion, etc. Glad they offered bottle water in the main area for us to refill our water. The chain was broken on our toilet. We let the staff know but no one came to fix it so we fixed with a bobby pin.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Hans

Liked: Cleanliness
Disliked: Staff & service, amenities
It says coffee and tea in common area. No coffee or tea in common area. It says courtesy shuttle. Then they tried to charge the taxi rate for the shuttle' Here is what courtesy shuttle means. Yes, complimentary and courtesy mean free. Yes, it sounds fine to say courtesy shuttle or complimentary bus. Complimentary and courtesy mean that they are provided for their customers, not for everybody. They are free to the customer, not to the person who happens to walk in from the street.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the city
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Aug 2026