This was, without question, the most unsanitary and unsafe hotel experience I have ever had. I have stayed in roadside motels that were in far better condition than this property.
The room was in extremely poor condition. The towels, which appeared to have once been white, were gray, stained, and full of holes. Towel racks were rusted, there was visible mold throughout the room, and hair was scattered across the shower floor upon arrival. The toilet was filthy, with apparent fecal residue on and around the seat and bowl. The bed linens were dirty and contained debris that felt like dirt or sand. Several amenities were broken, including the hair dryer, room phone, and in-room safe.
The property also appeared to lack adequate security. We had no hot water during our stay, and after showering, I developed a skin rash. On our first morning, we woke up to find vomit outside our door, which remained there for several hours before being cleaned up.
When I asked the front desk for a refund so we could check out early, I was told refunds were against hotel policy. Instead, we were moved to another room that was just as unacceptable. In that room, the shower door would not close because it was stuck due to heavy mold and rust buildup. The air quality was so poor that it was difficult to breathe comfortably.
To make matters worse, I was informed that the front desk is only staffed from 9:00 a.m. to 5:00 p.m. because it is considered unsafe for employees to remain on the property.