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Hotel Chocolate Deluxe

3.5 star property
Hotel in Guanajuato with free valet parking and a 24-hour front desk

Choose dates to view prices

Hotel Chocolate Deluxe in Zona Centro blends history and vibrant culture. Enjoy the manager's reception, relax with coffee at the café, or dine at the on-site restaurant. Helpful staff and free WiFi throughout ensure a comfortable, connected experience in this central location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room (Larin)

Superior Quadruple Room (Larin) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Quadruple Room (Larin)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Xocolatl)

Deluxe Double Room (Xocolatl) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Xocolatl)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cocoa)

Classic Double Room (Cocoa) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room (Cocoa)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Double Room (Muffin)

Elite Double Room (Muffin) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Elite Double Room (Muffin)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite (Cadbury)

Deluxe Studio Suite (Cadbury) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Studio Suite (Cadbury)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

About the neighborhood

Map
Temezcuitate Zona Centro, Guanajuato, GTO, 36000

What's nearby

  • Juarez Theater - 5 min walk - 0.3 miles
  • Union Garden - 5 min walk - 0.3 miles
  • University of Guanajuato - 7 min walk - 0.4 miles
  • Pipila Monument - 7 min walk - 0.4 miles
  • Alley of the Kiss - 10 min walk - 0.6 miles

Getting around

  • Bajío Intl. Airport (BJX) - 34 min drive

Restaurants

  • ‪Santo Café - ‬3 min walk
  • ‪The Beer Company Tasting Room - ‬2 min walk
  • ‪El Chahuistle - ‬3 min walk
  • ‪Vivo Café - ‬3 min walk
  • ‪Bar Fly - ‬1 min walk

About this property

Hotel Chocolate Deluxe

Hotel located in Zona Centro
You can look forward to a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Chocolate Deluxe. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy perks such as:
  • Free valet parking
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, a water dispenser, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as pillow menus, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and hair dryers
  • 42-inch Smart TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

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Hotel Chocolate Suites
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  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 269 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free secured, covered valet parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

CHOCOLATE DELUXE
Hotel Chocolate Deluxe Hotel
Hotel Chocolate Deluxe Guanajuato
Hotel Chocolate Deluxe Hotel Guanajuato

Frequently asked questions

Is Hotel Chocolate Deluxe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Chocolate Deluxe?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Chocolate Deluxe?

Check-out is at noon.

Where is Hotel Chocolate Deluxe located?

Located in Zona Centro, this hotel is within a 10-minute walk of Museo Iconográfico del Quijote, Don Quijote Iconographic Museum, and Union Garden. Guanajuato Funicular and Church of San Diego are also within 10 minutes.

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Hotel Chocolate Deluxe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 10 out of 61 reviews
Rating 4 - Poor. 7 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Room looked better in pictures. No phone to contact reception.
Stayed 1 night in Nov 2025

10/10 Excellent

Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good and safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Stayed 1 night in Feb 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.

8/10 Good

Claudia

Liked: Staff & service
It’s a co nice place, but slow service and they need to improve cleaning
Stayed 2 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Stayed 5 nights in Jan 2024

10/10 Excellent

Benjamin Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the city and view but disappointed in hotel

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Deluxe room
View
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Stayed 5 nights in May 2024

10/10 Excellent

Martin Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Nonr
Stayed 2 nights in Sep 2023

4/10 Poor

Priscila

Disliked: Cleanliness, amenities, property conditions & facilities
Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Stayed 3 nights in May 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Stayed 2 nights in Apr 2025

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service ever!

Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.
Stayed 2 nights in Nov 2022

2/10 Terrible

Juanis

Disliked: Cleanliness, amenities, property conditions & facilities
Desagradable pues te mandan a un hotel a registrar y el hospedaje es en otro hotel ,la limpieza de las camas muy mal tenían cabellos y manchas hasta el olor del perfume del huésped anterior.lo bueno es que ya conocí el lugar y no regresaré y no lo recomiendo. Es mejor hospedarse en el castillo de santa Cecilia
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos y al mismo tiempo tan cerca.

Estuvo agradable la hospitalidad. El cuarto estaba limpio y amplio. La distancia al centro fue relativamente cerca y al mismo tiempo está lejos del bullicio del centro.
Stayed 2 nights in Jul 2025

6/10 Okay

Mario

Liked: Staff & service, property conditions & facilities, room comfort
Lugar muy bonito, algo confuso para llegar pero hermoso, la habitación muy cómoda
Stayed 1 night in Jun 2025

6/10 Okay

Juan Daniel

En la propiedad no hay servicio de WiFi y faltan muchas cosas que en la reservación dicen que tienen
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guanajuato

Una vista excelente del centro histórico de Guanajuato
Stayed 1 night in Mar 2025

4/10 Poor

FELIPE DE JESUS

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Es muy difícil subir y bajar escaleras con equipaje y no hay servicio de personal, para dar soporte,afuera no pasa transporte para el centro,tienes que bajar muchas escaleras para bajar.... aproximadamente 15 minutos,de regreso tienes que tomar taxi...
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación Ferrero

Bonita y amplia habitación, bonita vista de la ciudad. Amabilidad de los trabajadores. Falta de toalla para manos, shampoo, contacto en el baño y a los lados de la cama, hay tasas pero no cafetera.
Stayed 2 nights in Nov 2024
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Policies

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