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Hotel Balcón del Cielo

3.0 star property
Hotel with a 24-hour front desk, steps from Guanajuato Funicular

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Photo gallery for Hotel Balcón del Cielo

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Room, 1 Double Bed, Balcony, City View | View from room
Front of property
Basic Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Queen Beds, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds, Balcony

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Balcony, City View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, City View

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Alley of the Kiss - 7 min walk - 0.4 miles
  • Union Garden - 7 min walk - 0.3 miles
  • Juarez Theater - 8 min walk - 0.3 miles
  • University of Guanajuato - 10 min walk - 0.5 miles
  • Mummies Museum - 5 min drive - 2.2 miles

Getting around

  • Bajío Intl. Airport (BJX) - 27 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬8 min walk
  • ‪Don Olé Karaoke Bar - ‬7 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Restaurante "Casa Colorada - ‬10 min walk

About this property

Hotel Balcón del Cielo

Hotel near Union Garden
Located close to Guanajuato Funicular and Juarez Theater, Hotel Balcón del Cielo provides a shopping mall on site and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Coffee/tea in the lobby, concierge services, and a front-desk safe
  • Tour/ticket assistance, a TV in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Balcón del Cielo have amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 200 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Uncovered self parking fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

Is Hotel Balcón del Cielo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcón del Cielo?

Self parking is available for MXN 200 per night.

What time is check-in at Hotel Balcón del Cielo?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Balcón del Cielo?

Check-out is at 11:00 AM.

Where is Hotel Balcón del Cielo located?

Located in Zona Centro, this hotel is steps from Guanajuato Funicular and Juarez Theater. Alley of the Kiss and Union Garden are also within 10 minutes.

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Hotel Balcón del Cielo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 168 reviews
Rating 8 - Good. 43 out of 168 reviews
Rating 6 - Okay. 11 out of 168 reviews
Rating 4 - Poor. 5 out of 168 reviews
Rating 2 - Terrible. 5 out of 168 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

So cute and breathtaking views
Stayed 3 nights in Feb 2025

8/10

Beautiful place but alittle far the center
Stayed 1 night in Apr 2025

8/10

Convinient transportation
Stayed 6 nights in Apr 2025

10/10

Excelente
Stayed 1 night in Feb 2025

10/10

It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
Stayed 1 night in Jan 2025

10/10

Excellent service. Staff members were very helpful.
Stayed 2 nights in Feb 2025

8/10

Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Stayed 6 nights in Nov 2024

6/10

Beautiful hotel and area. My only concern is I paid for the room with the hot tub and the water didn’t come out. I kept telling the clerk if they could help with this. The clerk said that’s how it is and it’ll come out eventually. It never came out, it’s not worth paying extra for the room with the hot tub.
Stayed 1 night in Dec 2024

8/10

Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Stayed 2 nights in Nov 2024

8/10

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Stayed 2 nights in Oct 2024

10/10

I would definitely stay again
Stayed 1 night in Aug 2023

8/10

Very nice clean rooms but so worth it with the beautiful view!
Stayed 3 nights in Sep 2023

4/10

The shower water I couldn’t control it. The staff lied about the sliding door wasn’t a let to lock because of security reason. What about my security? Small rooms, really hard mattress. No parking included you have to pay extra for parking, they give you a small discount. You have to park your car really far away and lonely place. There is a lot of stairs if you travel with kids or elderly it’s an inconvenience.
Stayed 1 night in Jan 2025

6/10

we had Significant Noise at night until 3am due to something event at Pipila hill. we couldn’t sleep. since pass for cable car was very useful and valuable, I was disappointed about the noise.
Stayed 2 nights in Nov 2024

10/10

It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
Stayed 1 night in Dec 2023

8/10

We really enjoyed our stay. The staff was super nice and friendly. This place is in the perfect location with a beautiful view. Will definitely be visiting again.
Stayed 3 nights in Oct 2022

10/10

As this hotel located nearby pipila, from the balcony views are awesome. Also easy to access the reception. I really enjoyed staying balcony all day long.
Stayed 1 night in Sep 2023

10/10

It is in a spectacular location with a great view. The downtown area is only a short train/tram ride away which you get unlimited rides on for staying at the hotel. The staff were all very nice.
Stayed 2 nights in Jun 2023

10/10

The views from this hotel are amazing! Enjoyed the free access to the funicular. The hotel is super close to el Pipila monument.
Stayed 4 nights in Aug 2022

10/10

Everything was perfect
Stayed 2 nights in Nov 2023

10/10

This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Stayed 3 nights in Nov 2024

10/10

The room i had only had view of half the city..and it was not the half that could see downtown
Stayed 1 night in Apr 2024

10/10

Perfect view of Guanajuato City! Just go up some stairs and you’re at the Pipila monument where you can also find food stands, souvenir stands, etc. Perfect when you’re craving a night snack. I believe the latest they’re there is 10p. With your stay at this hotel, you get unlimited rides on the Funiclar. They also have coffee at your disposal anytime at the lobby.
Stayed 7 nights in Jul 2022

6/10

Great location. Balcony/terrace great for enjoying good coffee/wine. Staff was attentive, friendly, but there was not hot water on demand. Eco-goal using solar water heaters is not for hospitality applications; during our stay; hot water was available only between 10:30 hrs to 17:00 hrs ( 5 pm). Few amenities can make up for the lack of hot water on demand.
Stayed 3 nights in Sep 2022

6/10

Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.