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Hotel Casa Real Zacatecas

Property class: 3

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Room - Hotel Casa Real Zacatecas (Guadalupe)
Lobby sitting area - Hotel Casa Real Zacatecas (Guadalupe)
Room - Hotel Casa Real Zacatecas (Guadalupe)
Restaurant - Hotel Casa Real Zacatecas (Guadalupe)
Children's play area - outdoor - Hotel Casa Real Zacatecas (Guadalupe)
Take advantage of an arcade/game room, dry cleaning/laundry services, and a business center at Hotel Casa Real Zacatecas. The on-site restaurant, RESTAURANTE CASA REAL, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Room

Superior Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room

Standard Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Guadalupe is home to Hotel Casa Real Zacatecas. Historic Center and Mala Noche Palace are local landmarks, and travelers looking to shop may want to visit El Laberinto Municipal Market and Arroyo de la Plata Market. Visit our Guadalupe travel guide
Map
Jose Lopez Portillo 12, Las Arboledas, Fresnillo, Guadalupe, ZAC, 98608

What's nearby

  • An ornate architectural entrance with a balcony, columns, and a decorative crest.
    Monumental Bull Ring
    4 min drive - 1.2 miles
  • A historic cathedral with two towers and a dome, surrounded by a densely packed cityscape at dusk.
    Historic Center
    8 min drive - 2.6 miles
  • A historic cathedral with two towers and a dome, surrounded by a densely packed cityscape at dusk.
    Zacatecas Cathedral
    10 min drive - 3.1 miles
  • A sign for 'Mina El Eden' with a stone wall and a dump truck filled with rocks.
    El Eden Mine
    12 min drive - 3.6 miles
  • Zacatecas Convention Center
    21 min drive - 5.7 miles

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    30 min drive

Restaurants

  • Tacos Bora de Juchipila
    2 min walk
  • Dairy Queen
    4 min walk
  • The Bowl House
    6 min walk
  • pescados y mariscos *el malecon*
    5 min walk
  • Hunters Bbq&Smokehouse
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • RESTAURANTE CASA REAL

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per stay
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 120 per person
  • Pet fee: MXN 200 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

There is limited hot water on site
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Is Hotel Casa Real Zacatecas pet-friendly?

Yes, Hotel Casa Real Zacatecas allows pets (limit 1 total). There's a fee of MXN 200 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Real Zacatecas?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Casa Real Zacatecas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Real Zacatecas located?

Situated in Guadalupe, this hotel is within 3 mi (5 km) of Bibayoff Vinos, Historic Center, and Bicentennial Plaza. Arroyo de la Plata Market and El Laberinto Municipal Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Real Zacatecas Reviews

7.0

Good

7.4

Cleanliness

7.4

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 114 reviews
Rating 8 - Good. 34 out of 114 reviews
Rating 6 - Okay. 28 out of 114 reviews
Rating 4 - Poor. 11 out of 114 reviews
Rating 2 - Terrible. 14 out of 114 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no me recibieron no estaba en funcionamiento el hotel y expedia no me aviso
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplemente no nos recibieron el hotel estaba cerrado
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo mal

Pésimo servicio y pésimas habitaciones
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

ropa de cama

estuvo bien lo que no me gusto es la ropa de cama esta muy desgastada deberian invertirle en poner mas nuevas las sabanas estaban rotas
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sumamente desagradable

Este hotel no respeta la elección de habitaciónes, pedí una con cama KING SIZE y me dieron una con dos camas, además sábanas y fundas sucias y oliendo a sudor, los cubrecamas son cafés, y tenian manchas de líquido blanco como de baba seca, todo estuvo pesimo, el baño todo sucio, los azulejos llenos de moho, la alfombra manchada y se ve que no la aspiran seguido, me dijeron que me habían dado esa habitación por qué no tenían disponibles al momento pero en cuanto hubiera una me cambiarían a la que solicite, cosa que jamás ocurrió, mi pregunta es acaso solo tienen 2 habitaciónes con cama KING SIZE?? Señores, no engañen al usuario, piensan que somos ignorantes y más a los que viajamos seguido, yo dejé la habitación ynlwd deje mi dinero a ver si así compran jabón y cloro para que laven las sábanas y fundas apestosas que ponen en sus camas.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción económica

Excelente precio, calidad suficiente,
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
En general bien
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy apacible, con estacionamiento gratuito y muy limpio
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Las habitación en mal estado sucia y huele muy feo
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De la manera mas fáciles para reservar en un click

Muy recomendado las mejores instalaciones un buen costo
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Se ve bien el hotel pero...

Estaba calurosa la habitacion le puse el aire y nunca se enfrio, la ropa de la cama se me hizo que no la cambian cada que entran nuevos clientes.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
El hotel es viejo, descuidaron mucho el hotel. Necesitan renovar las instalaciones y estaría excelente
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la facilidad para registrarse, el estacionamiento es seguro, es algo muy importante para nosotros. Silencioso el lugar y excelente para viaje de negocios
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y fácil acceso, ideal para llegar al centro
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenian ocupacion no me respetaron mi reservacion
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel ever visited, Did not spend the night there and searched fro a different one.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuarto amplio limpio

Cuarto limpio, cómodo, para descansar, con TV digital, cable, WiFi, me gusto y espero regresar
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do NOT recommend staying at this hotel. Rooms look nothing like they show in the pictures. Uncomfortable beds, bedding was dirty, trash on the floor. Halls and other rooms are in very bad conditions (they seem to be refurbishing, which is usually not a big deal, but in this case it looks creepy, makes you wanna leave) And this is NOT a family hotel, too much noise in other rooms until early morning (around 5 a.m.) Spend a little more and stay at a decent place. No lo recomiendo, gaste usted un poco más y quédese en un lugar más decente. Las fotografías NO corresponden para nada a cómo lucen las habitaciones realmente. Las camas son incómodas, las colchas estaban sucias, había basura en el piso y en los cestos de basura de huéspedes anteriores. Los pasillos y otras habitaciones están en pésimas condiciones. Parecen estar remodelando, lo cuál normalmente no es gran problema, pero en este caso las condiciones son deplorables. Me pregunto porqué no simplemente cierran el piso completo. Y lo peor; NO es un hotel familiar, demasiado ruido de otras habitaciones hasta altas horas de la madrugada (5 a.m.) no es posible dormir bien, mucho menos descansar.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIEN, MUY BIEN.
Stayed 4 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
No contó con agua caliente uno de los días en los que me hospedé. Usan toallas viejas para el baño. Instalaciones un poco descuidadas.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Un poco maltratada la habitacion, tenia puertas selladas con cinta, el buro de la revamara roto, sabanas y cortinas con agujeros o remendadas, en el baño la regadera estaba rota.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, buena ubicación y buen precio. Recomendado al 100%
Stayed 1 night in Jan 2020