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Suites Chapultepec

3.0 star property
Central hotel with a rooftop terrace connected to the convention center in Guadalajara

Choose dates to view prices

Suites Chapultepec, in central Guadalajara, blends modern amenities with historic charm. Guests love the rooftop terrace views, local cuisine restaurant, and express check-out. The 24-hour front desk and attentive concierge staff consistently earn praise from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Private kitchenette

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Calle Frias No. 152, Esquina con Juan Manuel, Guadalajara, JAL, 44600

What's nearby

  • University of Guadalajara Assembly Hall - 7 min walk - 0.4 miles
  • Templo Expiatorio del Santisimo Sacramento - 9 min walk - 0.5 miles
  • Avienda Chapultepec - 10 min walk - 0.6 miles
  • Guadalajara Cathedral - 19 min walk - 1.0 mile
  • Plaza de Armas - 19 min walk - 1.0 mile

Getting around

  • Juarez Station - 11 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 37 min drive

Restaurants

  • ‪Sismo Café - ‬3 min walk
  • ‪Pizzeria D'Santos Lucattero - ‬2 min walk
  • ‪Rin Tintin Café - ‬2 min walk
  • ‪Crema Di Espresso - ‬1 min walk
  • ‪Mononoke Ramen - ‬3 min walk

About this property

Suites Chapultepec

Hotel near Guadalajara Cathedral
Located close to Templo Expiatorio del Santisimo Sacramento and Plaza de Armas, Suites Chapultepec provides a rooftop terrace and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, concierge services, and a 24-hour front desk
  • Smoke-free premises, a front-desk safe, and an elevator
Room features
All guestrooms at Suites Chapultepec include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Hotel Dali Ejecutivo
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,327 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Suites Chapultepec Hotel Guadalajara
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec Hotel Guadalajara

Frequently asked questions

Is Suites Chapultepec pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Suites Chapultepec?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Suites Chapultepec?

Check-out is at noon.

Where is Suites Chapultepec located?

Located in Santa Teresita, this hotel is within 1 mi (2 km) of Templo Expiatorio del Santisimo Sacramento, Guadalajara Cathedral, and Plaza de Armas. US Consulate General Guadalajara is 2.9 mi (4.6 km) away. Juarez Station is 11 minutes by foot and Refugio Station is 12 minutes.

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Reviews

Suites Chapultepec Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 89 out of 190 reviews
Rating 8 - Good. 58 out of 190 reviews
Rating 6 - Okay. 22 out of 190 reviews
Rating 4 - Poor. 9 out of 190 reviews
Rating 2 - Terrible. 12 out of 190 reviews

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it's convenient, it's clean and was a quiet place.
Stayed 1 night in Mar 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and close to downtown

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
The towel was not so clean, had stain on it. The bed was comfortable, the price was really good.
Stayed 2 nights in Nov 2022

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to my standards …trash was left from other guest
Stayed 3 nights in Oct 2022

4/10 Poor

Raymundo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very disappointing. The bed was the most uncomfortable bed I’ve ever slept in. I think I need a chiropractor now. The room was dirty. The bed sheets were dirty and full of hair. Paint on the walls was peeling and it appeared to have mold. The bathroom was not clean and the walls had brown stains next to the toilet. The floor was even dirty. The TV did not work and the WIFI was either extremely slow or did not work. We gave up on trying to use it. The surrounding area was bad and unsafe. Homeless and drug users roaming around. The only good thing about this hotel is that the AC worked good.
Stayed 5 nights in Jul 2022

2/10 Terrible

Carlos

Disliked: Staff & service, amenities
Hotel located in the middle of an old neighborhood with only a convenient store available a few blocks away; did not feel safe at night in this area. Multiple taxi drivers had difficulty finding the hotel. Small coffee shop downstairs but both days I was there it was closed. On second day internet failed...Next day after check-in, my bank contacted me to tell me there was a fraud attempt against my credit card. While I can't say with certainty the hotel is responsible, here are the facts: 1) fraud attempt was made by someone in Mexico; 2) I had not used my credit card in Mexico for over a month; 3) the fraud attempt happened immediately the next morning after checking-in to this hotel...Needless to say, I will not be staying at this hotel again!
Stayed 2 nights in Nov 2022

10/10 Excellent

jorge josue

Liked: Cleanliness, property conditions & facilities
Me gusta porque esta cerca de la zona centro y de buenos lugares para ir a comer. Te puedes mover fácilmente en bici .
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación es muy pequeña no tienes espacio para nada y el baño con mucho ongo de que no hay una limpieza adecuada.
Stayed 6 nights in Nov 2024

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un horror este hotel, tienen las tuberías podridas y te quedas sin agua, te dan 5 litros de agua en una cubeta para que te bañes y la administres. Además son mentirosos, te prometen dar solución y lo único que te dan son otros 5 litros de agua. Y la habitación no tiene lo que promete. Nunca volvería ahí ni porque me regalaran noches de cortesía. !!!!
Stayed 14 nights in Oct 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable en recepcion
Stayed 2 nights in Oct 2024

8/10 Good

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar agradable, de tener la oportunidad de volver nos quedaríamos en ese hotel, el personal excelente.
Stayed 9 nights in Sep 2024

8/10 Good

Gloria Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recomendable para llegar a descansar
Stayed 2 nights in Apr 2024

6/10 Okay

Lalo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No estacionamiento
Stayed 1 night in Apr 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para una noche, solo las camas muy duras.
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hola muy buen hotel…para descansar….buen servicio…muy limpio….lo rekomiendo ampliamente …..
Stayed 2 nights in Jan 2024

10/10 Excellent

Abigail del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Me gusto mucho, excelente servicio, económico, céntrico y muy limpio
Stayed 2 nights in Nov 2023

8/10 Good

Esther Erizbeth

Liked: Cleanliness, property conditions & facilities
Excelente trato y muy bien la comida
Stayed 1 night in Oct 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien muchas gracias. Muy conveniente para mi la locación del Hotel puesto que iba a unos asuntos personales a dos manzanas de ahí. El personal muy amable. El Hotel limpio. La cafetería/Rest también conveniente. Muchas gracias por sus atenciones y servicios
Stayed 1 night in Sep 2023

10/10 Excellent

ana julia

Liked: Cleanliness, staff & service, property conditions & facilities
Que sigan conservando esa calidad de limpieza. Su sanitario excelente sin manchas oscuras. Me encantó que la base de la cama no fuera cemento.
Stayed 1 night in Jul 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabolous

Excelente servicio y desayuno
Stayed 1 night in Jul 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service, room comfort

Toma nota

El hotel, NO se encuentra en la Av. Chapultepec, sino a unas 10 cuadras de ese lugar... en otra zona (algo fea). A las 11:59 a. m. en punto "me invitaron" a dejar la habitación del hotel... (no es agradable la invitación)
Stayed 1 night in Mar 2023

8/10 Good

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me tocó un cuarto pequeño, pero muy limpio y cómodo.
Stayed 1 night in Nov 2022

8/10 Good

Albino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QTIEWNE UNA TERRAZA DONDE PUEDES TOMAR AIRE PUES QUE EL CABLE ESTUBO MAL ALÑ PRINCIPIO MY UN DIA LA ESTUFA NO FUNCIONO EL APAGADO
Stayed 2 nights in Oct 2022

8/10 Good

Jega

Liked: Cleanliness, staff & service, amenities
Lugar muy agradable y cerca del centro La habitación que me tocó tenía una grieta por la ventana y los días de lluvia se filtraba el agua, también es excusado tenía mucho sarro en el depósito de agua, esto evitaba que se llenará y tenía que levantar la tapa para ayudar a que se llenara
Stayed 4 nights in Oct 2022
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Policies

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