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Hotel Riu Plaza Guadalajara

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Exterior - Hotel Riu Plaza Guadalajara (Guadalajara)
Bar (on property) - Hotel Riu Plaza Guadalajara (Guadalajara)
Lobby - Hotel Riu Plaza Guadalajara (Guadalajara)
Front of property - Hotel Riu Plaza Guadalajara (Guadalajara)
Terrace/patio - Hotel Riu Plaza Guadalajara (Guadalajara)
Luxury
5.0 star property
9.2

Wonderful

Guadalajara luxury in the heart

Panoramic city views captivate guests from the spectacular rooftop bar with craft cocktails. Live entertainment fills the lobby nightly, from mariachi to salsa lessons. Upstairs, spacious rooms offer peaceful sanctuaries with large bathrooms and comfortable beds after exploring nearby attractions.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 2

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 71 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 43 sq m
  • Sleeps 3

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3

View all photos for Room Executive with View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive with View

  • 38 sq m
  • Sleeps 2

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 43 sq m
  • Sleeps 3

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 43 sq m
  • Sleeps 3

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 71 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 2

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • 38 sq m
  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(70 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Eco-friendly toiletries, hair dryer, towels

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed with Sofa bed, Executive Level

9.8 out of 10
Exceptional
(24 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(160 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(80 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(91 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(9 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Eco-friendly toiletries, hair dryer, towels

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds (MX)

9.8 out of 10
Exceptional
(16 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

9.2 out of 10
Wonderful
(15 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(23 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Street View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite Presidential with Street View

  • 121 sq m
  • Sleeps 2

View all photos for Suite Presidential with Street View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Suite Presidential with Street View

  • 121 sq m
  • Sleeps 2

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

  • City view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Zona Expo, a neighborhood in Guadalajara, Hotel Riu Plaza Guadalajara is in a shopping district. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include Minerva Roundabout and University of Guadalajara Assembly Hall. Check out an event or a game at Jalisco Stadium, and consider making time for Refuge Cultural Center, a top attraction not to be missed. Visit our Guadalajara travel guide
Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500

What's nearby

  • Guadalajara_GlorietaChapalita_6250462_2
    Glorieta Chapalita
    12 min walk - 0.7 miles
  • Minerva Roundabout
    Minerva Roundabout
    14 min walk - 0.8 miles
  • Guadalajara_ExpoGuadalajara_6075748_4
    Expo Guadalajara
    19 min walk - 1.0 mile
  • World Trade Center
    15 min walk - 0.9 miles
  • La Gran Plaza Fashion Mall
    17 min walk - 0.9 miles

Getting around

  • Mexicaltzingo Station
    4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    43 min drive

Restaurants

  • Hotel Riu Plaza Guadalajara
    1 min walk
  • Decapolis
    1 min walk
  • Que mona esta la Mona
    4 min walk
  • Capital Take Away
    1 min walk
  • Sonora's Meat Chapalita
    4 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury hotel near Minerva Roundabout
Located close to World Trade Center and Expo Guadalajara, Hotel Riu Plaza Guadalajara provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • A porter/bellhop, a front-desk safe, and smoke-free premises
  • Newspapers in the lobby, coffee/tea in the lobby, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 556 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items). Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 90 per night)
  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; MXN 500 for adults and MXN 250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 500 for adults and MXN 250 for children
  • Covered self parking fee: MXN 90 per night
  • Covered valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Riu Plaza Guadalajara have a pool?

Yes, this property has an outdoor pool.

Is Hotel Riu Plaza Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 90 per night. Valet parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at Hotel Riu Plaza Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riu Plaza Guadalajara?

Check-out is at noon.

Where is Hotel Riu Plaza Guadalajara located?

Located in Zona Expo, this luxury hotel is within 1 mi (2 km) of Minerva Roundabout, Expo Guadalajara, and World Trade Center. US Consulate General Guadalajara and Avienda Chapultepec are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Plaza Guadalajara Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 3313 out of 4348 reviews
Rating 8 - Good. 594 out of 4348 reviews
Rating 6 - Okay. 201 out of 4348 reviews
Rating 4 - Poor. 109 out of 4348 reviews
Rating 2 - Terrible. 131 out of 4348 reviews

Reviews

Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and the staff was very helpful. I will stay here again when I return to Guadalajara.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CERINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, spacious, staff super friendly, overall a pleasant stay. Would definitely come back with the entire family! High recommend!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great price, the rooms are super clean and comfortable and the executive lounge is well equipped.
Beautiful building
Amazing view from floor 35
At night
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and breakfast buffet
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jacinta

Liked: Cleanliness
Clean rooms, staff are very
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, amenities
The staff was amazing and service was awesome!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the pool was great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and amazing staff service, definitely worth it
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, restaurant view, and friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

TERESITA CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to my planned activities.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Pedro Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable, and well-maintained. Overall, everything exceeded my expectations. I would definitely stay here again and highly recommend it to others.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room, very friendly staff in particular the waiters in the restaurant, very nice property very conveniently located Highly recommend it
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jennfier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, clean rooms with nice view. The night shift staff were a delight.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free mini fridge items and the staff is superb.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gaetan-Dauphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit disappointed that the spa room was closed but overall this is a nice and safe hotel. I highly recommend.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities
Great staff and service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We ugraded to executive suite and didnt regret. Beautiful views, nice staff, entertainment in the lobby
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ELSA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in great condition, service was really good, rooms as spacious and comfortable, their breakfast buffet is delicious. I had a great experience staying at the Riu. I’m definitely staying there when coming back to Guadalajara.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Enedina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great service!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities
Super clean bedding and towels, restroom was spotless ,rooftop restaurant was a great experience! Service by Xochitl was great too.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Salvador

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms love it
Stayed 3 nights in Feb 2026