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Plaza Chapala Hotel

3.5 star property
Hotel with free breakfast, a short walk to Lake Chapala

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Photo gallery for Plaza Chapala Hotel

Garden
Lobby sitting area
Penthouse | Living area | 50-inch Smart TV with cable channels, TV
Garden suite 7 | 1 bedroom, premium bedding, memory foam beds, in-room safe
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Penthouse

Penthouse | 1 bedroom, premium bedding, memory foam beds, in-room safe

Penthouse

Highlights

Deck/patio
Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Garden Master

Garden Master | 1 bedroom, premium bedding, memory foam beds, in-room safe

Garden Master

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite 2

Master Suite 2 | 1 bedroom, premium bedding, memory foam beds, in-room safe

Master Suite 2

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1

Junior Suite 1 | 1 bedroom, premium bedding, memory foam beds, in-room safe

Junior Suite 1

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Garden

Standard Garden | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Garden

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Villa 9

Garden Villa 9 | 1 bedroom, premium bedding, memory foam beds, in-room safe

Garden Villa 9

Highlights

Deck/patio
Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 King Bed

View all photos for Garden suite 7

Garden suite 7 | 1 bedroom, premium bedding, memory foam beds, in-room safe

Garden suite 7

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar 3

Estandar 3 | 1 bedroom, premium bedding, memory foam beds, in-room safe

Estandar 3

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar Amplia 6

Estandar Amplia 6 | 1 bedroom, premium bedding, memory foam beds, in-room safe

Estandar Amplia 6

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Francisco I. Madero 232, Centro, Chapala, JAL, 45900

What's nearby

  • Chapala Malecon - 3 min walk - 0.2 miles
  • Chula Vista Country Club - 5 min drive - 3.4 miles
  • Church of Ajijic - 8 min drive - 5.2 miles
  • Ajijic Malecón - 9 min drive - 5.5 miles
  • Monte Coxala Spa - 18 min drive - 11.1 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Beer Garden - ‬2 min walk
  • ‪El Fogón del Mezquite - ‬1 min walk
  • ‪Tacos Chuy - ‬2 min walk
  • ‪Casa Barragan Restaurant Bar - ‬6 min walk
  • ‪Taqueria Arandas - ‬2 min walk

About this property

Plaza Chapala Hotel

Boutique hotel near Lake Chapala
Consider a stay at Plaza Chapala Hotel and take advantage of free full breakfast, a garden, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala

Frequently asked questions

Is Plaza Chapala Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Plaza Chapala Hotel?

Limited spots are available. There is free parking nearby.

What time is check-in at Plaza Chapala Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Plaza Chapala Hotel?

Check-out is at noon.

Where is Plaza Chapala Hotel located?

Located in Chapala Centro, this boutique hotel is within a 10-minute walk of Chapala Malecon and Lake Chapala. Jesus Gonzalez Gallo Cultural Center is 0.9 mi (1.4 km) away.

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Plaza Chapala Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 104 reviews
Rating 8 - Good. 13 out of 104 reviews
Rating 6 - Okay. 3 out of 104 reviews
Rating 4 - Poor. 4 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
Stayed 2 nights in Apr 2025

8/10

Garden with hot tub was nice and relaxing.
Stayed 4 nights in Mar 2025

10/10

Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Stayed 4 nights in May 2025

10/10

This is a great property and the staff are extremely attentive and kind. Thank you.
Stayed 6 nights in Apr 2025

10/10

Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Stayed 2 nights in Feb 2025

10/10

The cleanliness and the staff. Also the food was excellent as well as the service.
Stayed 1 night in Jan 2025

10/10

Excelente
Stayed 1 night in Mar 2025

8/10

Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
Stayed 2 nights in Jan 2025

8/10

Beautiful boutique hotel
Stayed 1 night in Oct 2024

10/10

A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
Stayed 6 nights in Feb 2025

10/10

Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Hotel entrance
Lake Chapala
Chapala cathedral
Stayed 2 nights in Nov 2024

10/10

It was a clean comfortable hotel. Great manager and staff.
Stayed 6 nights in Jul 2024

10/10

Great location Great room
Stayed 1 night in Dec 2023

8/10

Front desk staff average. Room okay. Area noisy and dirty. No pool.
Stayed 2 nights in Feb 2025

10/10

Is very nice
Stayed 2 nights in Aug 2024

10/10

Beautiful garden.
Stayed 1 night in May 2024

10/10

This is one of the best hotels in Chapala and we will for sure come back. Thank you!
Stayed 2 nights in Jul 2023

8/10

Excellent hotel but did not have hot water.
Stayed 1 night in Jul 2024

8/10

Very hard bed. I just couldn't sleep well.
Stayed 4 nights in Aug 2024

6/10

There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
Stayed 1 night in Jun 2024

8/10

The Area of the hotel is located right in the middle of the town. Very convenient to the restaurants and where the locals sell their trinkets, shoes, clothes and other items. The breakfast which was included was delicious and very nice area to sit and enjoy. The staff is very friendly and always someone there to assist you in any questions you may have. Really enjoyed our stay here in Chapala at Plaza Hotel. Gracias Sandra & Ernest Herrera
Stayed 2 nights in Apr 2023

10/10

This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.
Stayed 1 night in Jan 2024

6/10

Bad beds..lik re a rock..staff did not speak english well..did not understand that i had an emergency..had yo ho to hospital in San Antonio..had a bladder infection..much pain

10/10

Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Stayed 1 night in May 2024

4/10

The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
Stayed 1 night in Jul 2023