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Krystal Urban Guadalajara

3.5 star property
Hotel with free parking, near Minerva Roundabout

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Photo gallery for Krystal Urban Guadalajara

Property entrance
Junior Suite, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area
Interior detail
Property entrance

Popular amenities

  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.2 out of 10
Wonderful
(77 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

7.8 out of 10
Good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Minerva Roundabout - 10 min walk - 0.6 miles
  • US Consulate General Guadalajara - 3 min drive - 1.9 miles
  • Expo Guadalajara - 4 min drive - 2.2 miles
  • Guadalajara Cathedral - 5 min drive - 2.6 miles
  • Andares Shopping Center - 7 min drive - 3.6 miles

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Super Salads - ‬1 min walk
  • ‪Royal Yak - ‬1 min walk
  • ‪Chili's - ‬3 min walk
  • ‪Vancouver Wings Minerva - ‬1 min walk
  • ‪La Vaca de Troya - ‬3 min walk

About this property

Krystal Urban Guadalajara

Hotel near Minerva Roundabout
Located close to US Consulate General Guadalajara and Expo Guadalajara, Krystal Urban Guadalajara provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and luggage storage
  • Meeting rooms, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 140 individually furnished rooms offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Is Krystal Urban Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Urban Guadalajara?

Self parking is free at this property.

What time is check-in at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Guadalajara?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Krystal Urban Guadalajara located?

Located in Zona Minerva, this hotel is 0.9 mi (1.5 km) from Minerva Roundabout and within 3 mi (5 km) of US Consulate General Guadalajara and Expo Guadalajara. Guadalajara Cathedral and Guadalajara Country Club are also within 3 mi (5 km).

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Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 988 out of 1455 reviews
Rating 8 - Good. 279 out of 1455 reviews
Rating 6 - Okay. 106 out of 1455 reviews
Rating 4 - Poor. 40 out of 1455 reviews
Rating 2 - Terrible. 42 out of 1455 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and great location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, cleanliness, and friendly staff!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i really enoyed our stay in this Hotel.
Stayed 3 nights in May 2025

10/10 Excellent

LUIS GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Loida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice clean , comfortable rooms, great food options, close to interesting places.
Stayed 3 nights in Apr 2025

10/10 Excellent

Azusa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, reasonable cost and good location. The only disappointment was that the towels, although washed, were quite worn and did not feel clean.
Stayed 1 night in Jul 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, clean room, plenty of tasty food choices nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vianey A

Liked: Cleanliness, amenities, property conditions & facilities
Great location in Colonia Americana, always felt safe and able to walk around the vicinity. Currency exchange is walking distance, just the next door building. There was always a parking space in the parking garage, and checking in and out was smooth. Our room was better than in pictures and service and staff were very helpful and friendly. we’ll definitely be staying here again if we’re in town.
Stayed 3 nights in Jul 2025

10/10 Excellent

MAICO VELAZQUEZ

Liked: Cleanliness
M
Stayed 1 night in Jul 2025

10/10 Excellent

Norma Pozos

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Kristal offers clean, comfortable rooms, professional service, and a great location. The staff was friendly and efficient, and the overall atmosphere was welcoming. Highly recommended for both business and leisure stays.
Stayed 7 nights in May 2025

10/10 Excellent

Carlos Julian

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Jun 2025

8/10 Good

Anilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location safety and friendly service however kitchen after hours has horrible service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

6/10 Okay

Juan

Disliked: Amenities, property conditions & facilities
Very convenient location, however our room was not the best for our selection, it needs some updates and/or repairs in floor and bathroom and shower
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located
Stayed 8 nights in Apr 2025

8/10 Good

Sorna Kumari

Liked: Cleanliness, staff & service, property conditions & facilities
I did feel the facilities included are not up to the mark for a 4 star hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Very proffessional and courteous in addition to the precious, spacious and cleanliness.
Stayed 3 nights in May 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 recommend
Stayed 1 night in May 2025

8/10 Good

Raymond A

Liked: Staff & service, property conditions & facilities, room comfort

Enjoyed our stay 😁

Enjoyed our stay. Rooms were clean. Towels good but a little tattered. Restaurant service was slow late afternoon but food was good. Good location!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and we got a balcony in our junior suite
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025