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Krystal Urban Guadalajara

3.5 star property
Modern retreat in Guadalajara where travelers can enjoy city panoramas from the rooftop terrace or visit the 24-hour gym on their own schedule

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Photo gallery for Krystal Urban Guadalajara

Property entrance - Krystal Urban Guadalajara (Guadalajara)
Interior detail - Krystal Urban Guadalajara (Guadalajara)
Exterior - Krystal Urban Guadalajara (Guadalajara)
In-room safe, individually decorated, individually furnished, desk - Krystal Urban Guadalajara (Guadalajara)
Lobby sitting area - Krystal Urban Guadalajara (Guadalajara)
Krystal Urban Guadalajara, in the city center, offers travelers a convenient base with practical amenities. Enjoy a coffee shop, dry cleaning, free WiFi, rooftop terrace views, and luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(87 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Guadalajara, Krystal Urban Guadalajara is in the city center. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and if an activity is on the agenda, check out Guadalajara Country Club. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Akron Stadium. Visit our Guadalajara travel guide
Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Los Arcos de Guadalajara featuring a monument, street scenes and a city
    Los Arcos de Guadalajara
    7 min walk - 0.4 miles
  • La Minerva showing a hotel, a statue or sculpture and a pond
    Minerva Roundabout
    10 min walk - 0.6 miles
  • EyeEm Custom Shoots Q4 2018
    Avienda Chapultepec
    17 min walk - 0.9 miles
  • Applicant Service Center
    12 min walk - 0.7 miles
  • US Consulate General Guadalajara
    4 min drive - 1.9 miles

Getting around

  • Juarez Station
    4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    46 min drive

Restaurants

  • Café P’al Real
    1 min walk
  • Royal Yak
    2 min walk
  • Starbucks
    3 min walk
  • Choppers
    1 min walk
  • Restaurant IRORI Guadalajara
    1 min walk

About this property

Krystal Urban Guadalajara

Hotel near Minerva Roundabout
Located close to US Consulate General Guadalajara and Expo Guadalajara, Krystal Urban Guadalajara provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and an elevator
  • Luggage storage, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 140 individually furnished rooms offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Is Krystal Urban Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Guadalajara?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Krystal Urban Guadalajara located?

Located in Zona Minerva, this hotel is 0.5 mi (0.8 km) from Minerva Roundabout and within 3 mi (5 km) of US Consulate General Guadalajara and Expo Guadalajara. Guadalajara Cathedral and Guadalajara Country Club are also within 3 mi (5 km).

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Reviews

Krystal Urban Guadalajara Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1085 out of 1555 reviews
Rating 8 - Good. 273 out of 1555 reviews
Rating 6 - Okay. 120 out of 1555 reviews
Rating 4 - Poor. 36 out of 1555 reviews
Rating 2 - Terrible. 41 out of 1555 reviews

Reviews

Verified

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was clean and in a perfect spot to go everywhere. The service was awesome.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Lilibeth

Liked: Property conditions & facilities
staff was very courteous. Especially the concierge who was very helpful and super friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2025
Verified

8/10 Good

daysi

Liked: Cleanliness
Comfortable bed and pillow and a nice-sized room with balcony
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location. Nice staff
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jose David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very well located… thanks and keep up the good work!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jahir

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good treatment
Stayed 3 nights in Oct 2025
Verified

8/10 Good

JUDITH

Liked: Cleanliness, amenities
The staff were friendly, and the room was clean. The only thing I was a little scared of was the shaking when using the elevator. I hope they fix it soon. Also, there was a slight smell of cigarette smoke throughout the building. It probably came from outside.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I have to say Isaiah may a great impression remembering me and my wife from out past visits . He greeted us with a warm welcome to the hotel while helping immediately to unload our luggage and bags for us to check in . I have to say regardless of us being long long time clients with Krystal . This hotel overall is great from start to finish . I have to say room was very clean like always . Alondra was very helpful too my helping book my ride to the airport. Thanks for the awesome stay and hospitality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt had a chance to enjoy the amenities due my itinerary. However the staff and restaurant attention was great! Specially the waiter captian in the mornings was always pending my baby had her fruits ready!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Very courteous, clean and professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jorge Martinez

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff and good location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Quite and safe location .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean, the staff did great work at helping my cousin get to the room in a wheelchair. However, I was a little bit disappointed at not having a refrigerator in the room. Other than that my stay was pretty much perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura Nataly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TIRSO EDUARDO SANCHEZ

Liked: Cleanliness
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, will definitely stay there again!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Awesome hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Fantastic underground parking lot underneath the hotel with great security.
Stayed 1 night in Nov 2025