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Hotel Universo Guadalajara

Property class: 3

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Photo gallery for Hotel Universo Guadalajara

A modern lobby with a polished marble floor, a seating area with sofas, and a large glass window offering a view of the street. - Hotel Universo Guadalajara (Guadalajara)
A hotel room with two beds, a dining table with a plate of food and a glass of red wine, and a seating area with chairs. - Hotel Universo Guadalajara (Guadalajara)
A dining area with tables covered in purple tablecloths, white chairs, and a wall-mounted painting of vases. - Hotel Universo Guadalajara (Guadalajara)
A multi-story building with a sign reading "HOTEL UNIVERSO". - Hotel Universo Guadalajara (Guadalajara)
A modern bathroom with a large sink, a toilet, and a mirror. - Hotel Universo Guadalajara (Guadalajara)
A short walk from Guadalajara Cathedral, Hotel Universo Guadalajara provides dry cleaning/laundry services, a restaurant, and more. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a phone, and an air conditioning unit on the wall.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Two single beds with white linens, a bedside telephone, and an air conditioning unit on the wall.

Standard Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, bedside tables, a bench, and wall-mounted lighting.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for DOUBLE KING SIZE BED

A hotel room with a bed, a television, a desk, and a chair.

DOUBLE KING SIZE BED

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

DOUBLE STANDARD

  • Sleeps 4

QUADRUPLE TWO DOUBLE BEDS

  • Sleeps 6

About the neighborhood

Located in Downtown Guadalajara, a neighborhood in Guadalajara, Hotel Universo Guadalajara is near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza Forum Tlaquepaque. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Lopez Cotilla No, 161, Centro, Guadalajara, JAL, 44100

What's nearby

  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, including a large dome and spires.
    Plaza de Armas
    3 min walk - 0.2 miles
  • A mural of a figure with a raised arm, a fiery background, and a staircase leading up to it.
    Palacio de Gobierno
    3 min walk - 0.2 miles
  • A grand theater with red seats, ornate balconies, and a stage.
    Degollado Theater
    3 min walk - 0.2 miles
  • Magno Centro Joyero
    9 min walk - 0.5 miles

Getting around

  • Guadalajara Centro Station
    5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    43 min drive

Restaurants

  • La Chata
    2 min walk
  • La Gorda
    3 min walk
  • Los Faroles Taqueria
    4 min walk
  • Los Dichos de la Comida Mexicana
    3 min walk
  • Lonchería La Playita
    3 min walk

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 200 for adults and MXN 175 for children
  • A restaurant

Restaurants on site

  • Galaxia

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Universo Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Universo Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Universo Guadalajara?

Check-out is at noon.

Where is Hotel Universo Guadalajara located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Guadalajara Wax Museum and Guadalajara Cathedral. Plaza de la Liberacion and Degollado Theater are also within 5 minutes. Guadalajara Centro Station is only a 5-minute walk and Plaza Universidad Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Universo Guadalajara Reviews

8.2

Very Good

8.0

Cleanliness

8.4

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is in a great location historic center of Guadalajara
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. Hitelmks convenient and clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very clean , with private parking with an attendant. Hotel was withing walking distance of shops and restaurants
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The check-in was easy to do it
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk or drive from main downtown/ restaurants They have taxi service from hotel main desk convientent prices
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, AC, central to historic district.
Stayed 12 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were incredibly helpful and nice. However the beds and the overall condition of the hotel was not great. The area it’s amazing though everything in downtown is at a walking distance.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Excelent relation between price and practicity!

Good option, near to a lot or popular Places in Guadalajara, very convenient! The food Is good and the people Is very friendly.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome very respectful and kind. Great location many restaurants and stores, and the Cathedral are in walking distance. The only downside is the WIFI it wouldn’t connect. Other than that I felt safe, I was coming from Michoacan and it was a good to stay to rest for only one night before going to the airport the next morning.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The room was dirty. But after changing rooms for a 2nd time, we were given a bigger, cleaned room. Staff was nice
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was conveniently located and among the best priced in the downtown area. We obtained an upgraded spacious room with king beds when our room was not ready upon arrival. The shower water was hot.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Room comfort

Traveler

Friendly people good buffet breakfast for $7.50 each. The walls and windows are thin so you hear noises outside but did not bother me much. Needs some fixing which looks like they started to do on the 7th floor. Wood stay again since great location.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area was good distance from main road therefore quiet to sleep. Restrooms had mold, water came out from the shower and tile was falling off. A refrigerator would have been convenient.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Older building, Easy registration 3rd floor. windows where old and you can hear the cars. The bathroom smell either to sewage or mold. Very little privacy with a vent in the main door. I don’t recommend a tub for people with disabilities or older because is mounted a high step and complicated to get out. The bed was comfortable. Hot water. 4 blocks from the catedral and Metro station. I recommend this hotel if you will be one or two nights for sleep and shower.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property,Olso the Location was excellent.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice place to sleep.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Clean room and great air conditioning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and convenient location
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
El Shampoo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Apr 2025