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Hotel & Suites Punto Oriente

Property class: 2

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Photo gallery for Hotel & Suites Punto Oriente

A hotel room with two beds, a ladder, a wall-mounted decorative item, and a sliding door. - Hotel & Suites Punto Oriente (Tonalá)
Property video
Private kitchen - Hotel & Suites Punto Oriente (Tonalá)
Private kitchen - Hotel & Suites Punto Oriente (Tonalá)
Private kitchen - Hotel & Suites Punto Oriente (Tonalá)
Located close to Plaza Forum Tlaquepaque, Hotel & Suites Punto Oriente has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double or Twin Room, 1 King Bed, Courtyard View

A neatly made bed with a textured white duvet, a wooden bedside table with a tissue box, and a lamp with a white shade.

Comfort Double or Twin Room, 1 King Bed, Courtyard View

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, City View

Room

Comfort Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

Private kitchen

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a flat-screen TV, and an air conditioning unit.

Triple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Tonala Centro, a neighborhood in Tonalá, is home to Hotel & Suites Punto Oriente. Teatro Diana and Hospicio Cabanas are cultural highlights, and travelers looking to shop may want to visit Plaza Forum Tlaquepaque and Avienda Chapultepec. Looking to enjoy an event or a game while in town? See what's going on at Jalisco Stadium. Visit our Tonalá travel guide
Map
61 C. Allende Tonalá Centro, Tonalá, Jal., 45400

What's nearby

  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    32 min drive - 10.2 miles
  • A pedestrian plaza with patterned tiles, trees, and buildings in the background.
    Avienda Chapultepec
    35 min drive - 10.9 miles
  • An aerial view of a city with a large stadium, dense residential areas, and a prominent round building.
    Jalisco Stadium
    35 min drive - 11.6 miles
  • Casa Historica
    3 min walk - 0.2 miles
  • US Consulate General Guadalajara
    45 min drive - 13.5 miles

Getting around

  • Lázaro Cárdenas Stations
    7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    35 min drive

Restaurants

  • La Tisana
    8 min walk
  • Dantía
    12 min walk
  • 1000 Caguamas Tonalá
    10 min walk
  • Sushi Olea's
    9 min walk
  • Mariscos Don Rafa
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Whatsapp mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Heating fee: MXN 100 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel & Suites Punto Oriente pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel & Suites Punto Oriente?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel & Suites Punto Oriente?

Check-out is at noon.

Where is Hotel & Suites Punto Oriente located?

Located in Tonala Centro, this hotel is within 12 mi (20 km) of Plaza Forum Tlaquepaque, Teatro Diana, and Hospicio Cabanas. Degollado Theater and Guadalajara Cathedral are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel & Suites Punto Oriente Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 57 out of 86 reviews
Rating 8 - Good. 11 out of 86 reviews
Rating 6 - Okay. 10 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and informative staff, one of the best hotels in the area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room stuff very helpful close to shopping and restaurants you can get transportation for next to nothing. We hire Jesus the moto taxi driver. Very nice guy he took us to restaurants
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded our expectations, it was very clean and spacious. My mum has a service dog and we had no problems to have him with her.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the sounds coming from the street where kind of annoying specially at night. Everything else was incredible good. Excellent place to stay! Will return by sure! 👍
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Low cost. Not an apartment, it is a small room with bathroom. Cleaning lady very helpful; we needed a
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to downtown Tonalá. It’s like an apartment with 2 bedrooms, living room, kitchen and so much space. Everything was wonderful, and clean and staff were very efficient and check-in and check out was quick and easy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was fab. Riom very clean!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel but due the neiborhood there is a lot of noise Rooms are OK, but tahrooms are really small.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place to much noisy can't sleep in on night
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed sheets weren’t washed, pretty bad! I travel all around the world and haven’t seen that.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

La ducha no calienta y sus chorros son ineficientes. El internet super lento, llevaba varias maletas y me toco en el cuarto pisa y subirlas sola
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

No nos quedamos, no respetaron la reservación, se ubica en un lugar no seguro. Estacionamiento separado.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Excelente servicio Muy amable el personal
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy agusto, todo perfecto en la recepcion y la llegada..muy atento el personal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comoda
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Estuvimos 3 dias sin agua, no pudimos bañarnos, sin podernos asear y solo tuvimos botellitas de medio litro para tomar y asearnos la boca, nunca dio la cara el gerente o dueño del lugar, solo nos atendió la recepcionista y 2 mucamas que como pudieron calentaron un poco de agua para medio limpiarnos el último dia. Por otra parte, en expedia no pudimos comunicarnos para quejarnos y solo pudimos hacerlo con el agente virtual quien no pudo solucionar el problema. Por lo anterior, fue una desagradable experiencia.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente limpieza, instalaciones nuevas, muy cómoda la suite el único inconveniente son las escaleras pero nos ayudaron a subirlas. Muy amables las muchachas
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Todo estuvo muy bien
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno todos
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación estaba limpia, el hotel no cuenta con estacionamiento, y la atención fue excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Stayed 2 nights in Aug 2025