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Hotel Santo Santiago

3.0 star property
Hotel Santo Santiago creates a peaceful retreat in the middle of a busy shopping area, where travelers can appreciate local artwork and explore hidden treasures

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Photo gallery for Hotel Santo Santiago

Terrace/patio - Hotel Santo Santiago (Tonalá)
Bar (on property) - Hotel Santo Santiago (Tonalá)
Terrace/patio - Hotel Santo Santiago (Tonalá)
Front of property - Hotel Santo Santiago (Tonalá)
Interior entrance - Hotel Santo Santiago (Tonalá)
Travelers find a welcome escape at Hotel Santo Santiago, where a quiet garden contrasts the shopping district. The spa offers body wraps and nail services, and an on-site art gallery showcases local talent. The location puts visitors steps away from neighborhood shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon
  • Free WiFi

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room

Room | Iron/ironing board, free WiFi, bed sheets

Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Tonala Centro, a neighborhood in Tonalá, Hotel Santo Santiago is in a shopping district and near the airport. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Andares Shopping Center and Avienda Chapultepec. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed. Visit our Tonalá travel guide
Map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400

What's nearby

  • Guadalajara_ExpoGuadalajara_6075748_4
    Expo Guadalajara
    39 min drive - 12.3 miles
  • Plaza Del Sol Town Square and Tower Clock in Downtown San Miguel near Cruise Ship Port in Cozumel Mexico, Yucatan Peninsula
    Plaza del Sol
    42 min drive - 13.0 miles
  • Casa Historica
    4 min drive - 1.2 miles
  • US Consulate General Guadalajara
    45 min drive - 12.5 miles
  • Andares Shopping Center
    54 min drive - 14.2 miles

Getting around

  • Río Nilo Station
    7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    33 min drive

Restaurants

  • Little Caesar's Pizza Tonalá
    7 min walk
  • KFC
    5 min walk
  • El Cafecito De Tonalá
    5 min walk
  • Mariscos El Amigazo
    7 min walk
  • El Arandense
    6 min walk

About this property

Hotel Santo Santiago

Hotel located in Tonala Centro
Take advantage of free continental breakfast, a terrace, and an art gallery on site at Hotel Santo Santiago. Treat yourself to spa services, such as reflexology, a body scrub, or a body wrap. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
Other perks at this hotel include:
  • Free self parking
  • Access to a nearby health club, luggage storage, and a computer station
  • A 24-hour front desk, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Santo Santiago have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking (max 4 spaces per unit)

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Santo Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santo Santiago?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Santo Santiago?

Check-out is at noon.

Where is Hotel Santo Santiago located?

Located in Tonala Centro, this hotel is within 6 mi (10 km) of Refuge Cultural Center, La Luz del Mundo Temple, and San Pedro Parish. Tlaquepaque Letters and Plaza Forum Tlaquepaque are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santo Santiago Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 179 out of 341 reviews
Rating 8 - Good. 94 out of 341 reviews
Rating 6 - Okay. 38 out of 341 reviews
Rating 4 - Poor. 12 out of 341 reviews
Rating 2 - Terrible. 18 out of 341 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff went out of their way to help us with special request
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, property conditions & facilities
Love the vibe and excellent service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nick

Very nice costumer service clean place very comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leticia

Liked: Amenities
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic. Close to shopping. Very clean rooms.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Daniel

Liked: Staff & service, room comfort

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Karolyna Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Stayed 1 night in Jul 2024
Verified

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Elisa

Liked: Staff & service
Disliked: Property conditions & facilities

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
great little authentic hotel
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Fatima

Liked: Staff & service
Disliked: Cleanliness, amenities
Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Tonala.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service
Excelent service, awesome breakfast!!!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semi hard bed but overall great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifull place
Stayed 1 night in Jul 2024