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Hotel Portonovo Plaza Centro

3.5 star property
Hotel with free valet parking, near Guadalajara Cathedral

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Photo gallery for Hotel Portonovo Plaza Centro

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets
Interior entrance
Lobby sitting area
Reception
Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Doble

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets

Superior Doble

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Tv

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard With Tv

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Quadruple Room Standard With Tv

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard With Tv

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Superior

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 9 min walk - 0.5 miles
  • Teatro Diana - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 10 min walk - 0.6 miles
  • Avienda Chapultepec - 4 min drive - 1.9 miles

Getting around

  • San Juan de Dios Station - 10 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive

Restaurants

  • ‪Restaurant Nuevo León - ‬3 min walk
  • ‪La Precopa Bar - ‬5 min walk
  • ‪Carnitas San Francisco - ‬5 min walk
  • ‪Restaurant "La Arboleda" del Hotel Aranzazu - ‬3 min walk
  • ‪Vegetariano y Algo Mas - ‬5 min walk

About this property

Hotel Portonovo Plaza Centro

Hotel near Guadalajara Cathedral
Hotel Portonovo Plaza Centro provides amenities like a 24-hour business center and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Full breakfast (surcharge), smoke-free premises, and 1 meeting room
  • Tour/ticket assistance, a computer station, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Portonovo Plaza Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portonovo Plaza Centro?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Portonovo Plaza Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Portonovo Plaza Centro?

Check-out is at noon.

Where is Hotel Portonovo Plaza Centro located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Plaza de Armas and Centro Cultural are also within 10 minutes. San Juan de Dios Station is 10 minutes by foot and Plaza Universidad Station is 10 minutes.

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Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024

10/10 Excellent

ALICIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in May 2024

10/10 Excellent

Salvador

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Aide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Sandra noemi

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Yaracet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Mar 2024

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Stayed 1 night in Apr 2024

8/10 Good

Sinermac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in May 2024

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Ok
Stayed 3 nights in Aug 2024

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel provided the basics, a room, a bed, and breakfast. The bathrooms did not have outlets so you had to dry your hair in the bedroom but there were not outlets except the one by the lamp, thus no access to mirror. The hot water was hit and miss. Sometimes yes sometimes no. On the last day we had no water period. The staff was friendly. We had an ironing board but no iron but they provided an iron when we requested it. We were able to walk to the town center which was convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona se ve un poco descuidada, mucha basura y aunque no es algo que dependa del hotel, eso no contribuye a mejorar su imagen
Stayed 4 nights in May 2025

10/10 Excellent

Apolinar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación todo lo que requiera uno lo encuentra muy cerca
Stayed 4 nights in May 2025

8/10 Good

cirenia

Liked: Cleanliness, property conditions & facilities
Esta muy bien ubicado, puedes ir caminando al zócalo.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Bien gracias
Stayed 2 nights in Apr 2025