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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Exterior
Hotel Portobelo captures Guadalajara's warmth with its PBH restaurant serving local dishes. Enjoy fresh coffee at the on-site coffee shop before heading to nearby Expo Guadalajara. Free in-room WiFi and multilingual staff enhance your travel experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(229 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles
  • Applicant Service Center - 6 min drive - 1.2 miles
  • Minerva Roundabout - 10 min drive - 2.4 miles

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Okuma - ‬1 min walk
  • ‪Tortas La Bendición - ‬1 min walk
  • ‪Rojo Pete - ‬3 min walk
  • ‪Tacos de Barbacoa La Frida - ‬1 min walk
  • ‪Tacos El Pastorcito - ‬1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and multilingual staff
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portobelo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. University of Guadalajara Assembly Hall and Universidad de Guadalajara are also within 10 minutes. Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1344 out of 1724 reviews
Rating 8 - Good. 278 out of 1724 reviews
Rating 6 - Okay. 60 out of 1724 reviews
Rating 4 - Poor. 14 out of 1724 reviews
Rating 2 - Terrible. 28 out of 1724 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Amenities
People at the desk were very friendly, the room was clean, and the beds were very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

ARIELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual place is real good.
Stayed 1 night in Sep 2025

10/10 Excellent

rosa alejandra morales

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE HOTEL
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really good stay it's close to everything in el centro Everything was clean and nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness
The staff and the hotel were wonderful
Stayed 10 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en centro histórico.

Great place to stay and well located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a central area of town. Very friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

Jesus R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for being in the downtown area. Good service
Stayed 4 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was alright
Stayed 3 nights in Sep 2025

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
The entire staff was very polite and had great customer service skills. The hotel was very clean and in a central location. The area was very safe.
Stayed 1 night in Jul 2025

10/10 Excellent

hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

AQUILES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lication
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Hotel housekeeping is great. Clean and comfortable rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Jul 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 10 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
**
Stayed 2 nights in Sep 2025

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very helpful and happy to answer all requests
Stayed 7 nights in Jun 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I have been coming to the Portobello Hotel for many years now, and the reason being that they have been very friendly and helpful with every visit I have made. It is very central to many other places aside from downtown. I was privileged to a sneak preview of how the remodeled rooms will look like when they are all completed, and let me tell you, they will be absolutely fabulous, a definite upgrade.
Stayed 3 nights in Jun 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from construction inside and outside
Stayed 2 nights in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

JORGE

.
Stayed 1 night in Aug 2025

6/10 Okay

Damián

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Maintenance issue water poured in through access light in foyer
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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