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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

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Photo gallery for Hotel Portobelo

Lobby sitting area
Building design
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Daily continental breakfast for a fee
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Down duvet
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Down duvet
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles
  • Applicant Service Center - 2 min drive - 1.2 miles
  • Minerva Roundabout - 4 min drive - 2.4 miles

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and a 24-hour front desk
  • A reception hall, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portobelo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. Minerva Roundabout is 2.7 mi (4.3 km) away. Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1196 out of 1532 reviews
Rating 8 - Good. 252 out of 1532 reviews
Rating 6 - Okay. 48 out of 1532 reviews
Rating 4 - Poor. 11 out of 1532 reviews
Rating 2 - Terrible. 25 out of 1532 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

The hotel is amazing super clean and the food from the restaurant is so good, definitely we will go back, thanks
Stayed 3 nights in May 2025

10/10

Second time here we enjoyed our stay
Stayed 3 nights in May 2025

10/10

The staff was super friendly! Great property and the restaurant was good and affordable!
Stayed 6 nights in Apr 2025

6/10

Hotel restaurant is nice and convenient
Stayed 4 nights in Apr 2025

10/10

I have stayed here many times over the years always enjoying great friendly staff. If an issue came up like air conditioning not working, it was promptly taken care of.
Stayed 6 nights in May 2025

10/10

Great location, clean, very helpful staff and extremely walkable! Centralized location to wonder and explore!
Stayed 1 night in Mar 2025

10/10

Excelente
Stayed 3 nights in May 2025

10/10

Great Location,
Stayed 2 nights in Mar 2025

10/10

Nice hotel, good service , friendly
Stayed 3 nights in Feb 2025

10/10

Great facility
Stayed 1 night in Mar 2025

10/10

I WAS HAPPY WITH EVERITHING.I LOVE THIS HOTEL THANK YOU!
Stayed 4 nights in Mar 2025

10/10

Easy to transport any place on the city. Good public access.
Stayed 3 nights in Apr 2025

10/10

I loved how friendly the staff is and the location of the hotel. It is positioned in an area that makes it walkable to many attractions. Their restaurant has delicious breakfast too.
Stayed 4 nights in Feb 2025

10/10

I love this hotel it's smells good people are very nice and friendly the rooms were very clean safe place just the beds were a little too hard uncomfortable but I always stay here love it
Stayed 5 nights in Mar 2025

10/10

Excelente
Stayed 1 night in Apr 2025

8/10

Well run.
Stayed 2 nights in Apr 2025

8/10

The hotel is a wonderful place, nice room, super clean, friendly staff, but only one thing; the pillows are super high and hard. I had to ask for a softer and lower; it was better but not great.
Stayed 2 nights in Jun 2025

10/10

Good hotel, good staff but not safe location.
Stayed 1 night in Mar 2025

10/10

I always stay in this location for many reasons near bars near delicious tacos Oxxo I. The corner , I had purchased food that needed to refrigerate an where kind in keeping it in the refrigerator for me , Karla was amazing ..
Stayed 2 nights in Apr 2025

10/10

.
Stayed 1 night in Jun 2025

10/10

Location was great walking distance to main church and other Attractions. Room and bed just like the pictures, beds are very comfortable we got a room facing the street was a bit loud but I can sleep threw anything, so If you can't than ask for a room not facing the street. Staff super nice and attentive very helpful The pressure of the shower wasn't that good but it's nothing to really complain about everything else was great.
Stayed 3 nights in May 2025

10/10

Excelente
Stayed 1 night in Mar 2025

10/10

Everything was
Stayed 1 night in Mar 2025

10/10

bery good
Stayed 1 night in Feb 2025

10/10

.
Stayed 4 nights in May 2025