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Hotel Platino Expo Guadalajara

Property class: 3.5

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Photo gallery for Hotel Platino Expo Guadalajara

A modern pool area with a clear blue pool, outdoor seating, and a two-story building with large windows and a balcony. - Hotel Platino Expo Guadalajara (Guadalajara)
A narrow, well-lit hallway with a wooden floor, glass walls, and a door at the end. - Hotel Platino Expo Guadalajara (Guadalajara)
A modern interior with a staircase, two black chairs, a decorative vase, and geometric wall art. - Hotel Platino Expo Guadalajara (Guadalajara)
A hotel room with a bed, a sofa, a patterned rug, and a TV mounted on the wall. - Hotel Platino Expo Guadalajara (Guadalajara)
A modern building with a large glass entrance and a flat roof. - Hotel Platino Expo Guadalajara (Guadalajara)
Close to Plaza del Sol and Expo Guadalajara, Hotel Platino Expo Guadalajara provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a wooden desk, a laptop, a lamp, a flat-screen TV, a water bottle, and a decorative heart-shaped item.

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed with Sofa bed

A bedroom with a bed, a red rug, a chair, and a nightstand with lamps.

Junior Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

About the neighborhood

Zona Expo, a neighborhood in Guadalajara, is home to Hotel Platino Expo Guadalajara. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Plaza del Sol and Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Av. Platino 2471 esquina Caracol, Col Verde Valle, Guadalajara, JAL, 44550

What's nearby

  • A tall clock tower with a white door, surrounded by palm trees and a clear blue sky.
    Plaza del Sol
    3 min walk - 0.2 miles
  • A modern building with a glass facade and a sign for Expo Forestal.
    Expo Guadalajara
    17 min walk - 0.9 miles
  • Majestic Casino
    12 min walk - 0.7 miles
  • Galleries Theater
    12 min walk - 0.7 miles
  • World Trade Center
    19 min walk - 1.0 mile

Getting around

  • Isla Raza Station
    4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    46 min drive

Restaurants

  • McDonald's
    4 min walk
  • Pinche Cafe
    6 min walk
  • La Querencia
    6 min walk
  • Tacos Plaza
    6 min walk
  • Pizza Hut
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Platino Expo Guadalajara have a pool?

Yes, this property has an outdoor pool.

Is Hotel Platino Expo Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Platino Expo Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Platino Expo Guadalajara?

Check-out is at noon.

Where is Hotel Platino Expo Guadalajara located?

Located in Zona Expo, this hotel is within 1 mi (2 km) of Plaza del Sol and Expo Guadalajara. Galleries Theater and World Trade Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Platino Expo Guadalajara Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 306 out of 555 reviews
Rating 8 - Good. 168 out of 555 reviews
Rating 6 - Okay. 49 out of 555 reviews
Rating 4 - Poor. 16 out of 555 reviews
Rating 2 - Terrible. 16 out of 555 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ok
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Guadalajara
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel are very nice!
Stayed 5 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Didn't use it (but looked good)
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation to airport
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Recom
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
The lamps in the rooms did not turn on and there is mold in the bathroom high on the walls.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of the health hazard!!!

DO NOT STAY HERE!!! We checked in late and the room they gave us a room where the bathroom was full of black mold. We asked to move to another room and it was worse. It was after midnight so we just closed the door to the bathroom and went to bed. Next day we asked to be moved again and the 3rd room had black mold. The lady at the front desk called someone on the phone and they promised a credit for the next 2 days we had reserved so we could move to another hotel an dhere is is a month later and no credit. I tried to contact the hotel 3 times and hotels.com after and nothing. That whole hotel is infested with black mold and not a safe place to stay. If I could give it zero stars I would. Pictures are from the first room. The other rooms were worse. I don't know how this hotel has good reviews or the stars/rating it does. Websites should review this hotel and drop it if possible. DO NOT STAY HERE!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y limpio el hotel!! El personal muy atento!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba limpio. Aunque las habitaciones no están completamente aisladas al ruido, la zona es muy tranquila y pasan muy pocos coches por lo que se está duerme muy bien. Algo que no aprecia en las fotos y que es importante mencionar es que las habitaciones cuentan con cortinas blackout. El personal fue muy atento en todo momento. La estancia fue verdaderamente agradable y sin pensarlo dos veces me volvería a hospedar aquí.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy pequeño y acogedor. Las habitaciones muy limpias.
Stayed 5 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La ropa de cama algo manchada la alberca sin limpieza con muchas hojas y el agua oscura
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención desde que llegamos la atención en recepción fue excelente, se nos explicó todo claramente y nos resolvieron dudas. El cuarto impecable y muy cómodo, lamentablemente en esta ocasión no pudimos hacer uso de la alberca pero se veía muy rica y escuché decir a uno de los huespedes que estaba bien la temperatura del agua. Está cerca de Plaza del Sol y hay variedad para comer, la verdad estuvo súper bien nuestra elección
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio cómodo, limpio y trato amable del personal.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación :)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rico el hotel, era tranquilo, y la atención fue muy amable
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio. Solo no me dejaron
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Habitación limpia, amplia, en buenas condiciones. Le hace falta elevador, el colchón estaba un poco incómodo y el agua del lavabo y regadera tienen un olor extraño.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien! personal atento....
Stayed 2 nights in Jun 2026