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Capital O Nueva York, Guadalajara centro (downtown)

Property class: 3

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Photo gallery for Capital O Nueva York, Guadalajara centro (downtown)

A modern lobby with a foosball table, a reception desk, and a chandelier. - Capital O Nueva York, Guadalajara centro (downtown) (Guadalajara)
A gym with exercise equipment, a mirror, and a door leading to another room. - Capital O Nueva York, Guadalajara centro (downtown) (Guadalajara)
A multi-story hotel with a balcony on the upper floor, a closed garage door, and a purple bus parked on the street. - Capital O Nueva York, Guadalajara centro (downtown) (Guadalajara)
A reception desk with a computer, telephone, and a glass partition. - Capital O Nueva York, Guadalajara centro (downtown) (Guadalajara)
A rooftop patio with a pergola, outdoor sinks, and potted plants. - Capital O Nueva York, Guadalajara centro (downtown) (Guadalajara)
Located close to Guadalajara Cathedral, Capital O Nueva York, Guadalajara centro (downtown) provides free English breakfast, a terrace, and a playground. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a business center.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a chair, a table, and a picture on the wall.

Standard Double Room, 1 Double Bed

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with three single beds, a wooden wardrobe, a flat-screen TV mounted on the wall, and a small table with a chair.

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Standard Studio Suite

A hotel room with two beds, a wardrobe, a mirror, and a painting on the wall.

Standard Studio Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A neatly made bed with a blue accent pillow, a wooden bedside table, and a mirror.

Standard Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Room

A hotel room with two beds, each with a blue headboard, white bedding, and a small bedside table.

Economy Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, each with a blue headboard, white bedding, and a small bedside table.

Standard Quadruple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Economy Double Room

A bedroom with a bed, a door, a wall-mounted picture, and a small table.

Economy Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Downtown Guadalajara, a neighborhood in Guadalajara, Capital O Nueva York, Guadalajara centro (downtown) is near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
43 Calz Independencia Sur Zona Centro, Guadalajara, JAL, 44890

What's nearby

  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    7 min walk - 0.4 miles
  • A historic building with ornate architecture, including a large dome and spires.
    Plaza de Armas
    7 min walk - 0.4 miles
  • A grand theater with red seats, ornate balconies, and a stage.
    Degollado Theater
    7 min walk - 0.4 miles
  • A historic building with arched walkways and a central dome.
    Hospicio Cabanas
    10 min walk - 0.6 miles
  • Magno Centro Joyero
    7 min walk - 0.4 miles

Getting around

  • San Juan de Dios Station
    4 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    44 min drive

Restaurants

  • La Precopa Bar
    5 min walk
  • McDonald's
    2 min walk
  • Taqueria La Guadalupana
    1 min walk
  • La Piñata
    5 min walk
  • Pescaderia Memo
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Playground

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • Elevator (40 inch wide door)
  • Tile flooring in public areas

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

There is limited hot water on site
Parking height restrictions apply

Frequently asked questions

Is Capital O Nueva York, Guadalajara centro (downtown) pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Capital O Nueva York, Guadalajara centro (downtown)?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Capital O Nueva York, Guadalajara centro (downtown)?

Check-out is at noon.

Where is Capital O Nueva York, Guadalajara centro (downtown) located?

Located in Downtown Guadalajara, this hotel is within a 10-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Mercado Libertad and Plaza Tapatia are also within 10 minutes. San Juan de Dios Station and Independencia Station are within a 5-minute walk.

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Reviews

Capital O Nueva York, Guadalajara centro (downtown) Reviews

6.8

7.0

Cleanliness

6.8

Amenities

8.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 108 reviews
Rating 8 - Good. 31 out of 108 reviews
Rating 6 - Okay. 14 out of 108 reviews
Rating 4 - Poor. 13 out of 108 reviews
Rating 2 - Terrible. 20 out of 108 reviews

Reviews

Verified review

6/10 Okay

Bryan

Liked: Staff & service
You get what you pay for so don’t expect much and I extremely don’t recommend staying in the summer as to the no A/C. For the price it got the job done only needed a place to store my luggage, but the staff was extremely helpful and friendly. Sheets being dirty were the only thing other then the area outside being dirty
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Reymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a great customer support team!
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Elena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was all night sweet bread, the surrounding was scary & terrifying! I was scared to go out and look for dinner! So many homeless outside and graffiti everywhere u turned! The room was hot and give 1 fan the wifi was horrible and no tv reception!! Our room shower didnt work and housekeeping didnt understand why given to us if shower hadn’t worked for months had ro ho shower in another room which shower was where toilet was … never again and all sourrounding was horrible! Never again
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Yesenia

The room was
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building, rusted, elevator with loud noises while running, no hot water, my wife started with itchy skin, bad area too. Left the property but didn't get the a refund.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Georgios

Disliked: Cleanliness, staff & service, amenities
Sure its not 3 stars hotel.. maybe zero. Terrible place to stay in the most unsafe area in Guadalajara. Old building with bad conditions. Dirty room. Unfriendly, bad behavior and aggressive some of staff. The balcony door not lock. Avoid to stay there. I don't know why, hotels.com continues to support it.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Annette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures did not match reality.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in town

This place is a dump. Skid row out front with people sleeping on the front steps. No one at the reception desk for 20 minutes-they then hand you one towel and tell you it must be returned. Door security lock was broken off, leaving only the doorknob lock as security. Runndown halls and rooms. No smoke detector. Just terrible. I yo should be ashamed to put their brand in this dump.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Daryl

Liked: Cleanliness
Disliked: Amenities
El Wi-Fi estaba allí, pero ni siquiera podías jugar un juego fácil y mucho menos ver un vídeo. Además, no había aire en la habitación. El ascensor que subió y bajó, hizo ruidos fuertes toda la noche, y fue difícil para los cinco quedarnos dormidos. La gente estuvo hablando muy fuerte en el vestíbulo toda la noche sin respeto a los huéspedes del hotel. Lo peor fue el estacionamiento porque los coches tenían que aparcar dos y tres de profundidad y vinieron y te conseguieron en cualquier momento para mover tu coche y reubicarte todo el tiempo. En dos días tuve que mover mi coche cinco veces. Muy inconveniente. Aparte de eso, el precio era genial y supongo que obtienes lo que pagas. Como persona soltera, volvería y no esperaría mucho, pero traer a mi esposa, nuera e hijos con él fue muy incómodo. El desayuno gratuito estuvo bien y no estaba tan mal. The Wi-Fi was there, but you couldn’t even play an easy game let alone watch a video. Also, there was no air in the room. The elevator that went up and down, made loud noises all night, and it was hard for the five of us to fall asleep. People were talking extremely loud in the lobby all night without respect to the guests in the hotel. The worst thing was the parking because cars had to park two and three deep and they came and got you at any time to move your car and relocate all the time. In two days I had to move my car five times. Very inconvenient. Other than that the price was great and I guess you get what you pay for.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es agradable , al igual que su servicio y que todo está muy cerca.su wifi muy malo en el piso que estábamos , la habitación no cuenta con A/C que la verdad no se requirió pues es un clima fresco por las noches ( pero deberia indicar que no cuenta con este servício), , el desayuno no lo usamos , ya que el primer día había mucha gente para desayunar y era muy tardado.
Stayed 7 nights in Aug 2026
Verified review

4/10 Poor

César

Liked: Staff & service
Disliked: Amenities
LAS CAMAS MUY DURAS Y VIEJOS LOS COLCHONES
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

America Cervantes

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Prefiero dormir en la calle que en ese hotel de mala muerte......la agua apesta,no hay Internet, las toallas parecen trapos de cocina,no hay privacidad, demasiado ruido, apesta a cigarro y ,las camas son fatales.....
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Erik I.

Liked: Staff & service
Disliked: Cleanliness
Por el precio ofrecen lo mejor que pueden, el personal es muy atento, solo que si van en tiempo de calor es mejor buscar un lugar con clima, el ventilador de mi habitación se descompuso durante la noche, la limpieza un poco cuestionable, pero por el precio no hay mucha queja.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

iran israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio por el personal muy amable y atento
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Rafael

Liked: Staff & service, amenities, property conditions & facilities
Aceptan mascotas y buena atención al cliente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Desayuno tipo americano bien
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Juan manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad no imaginé keno iba atener aires acondicionados Ni servicios de internet Los baños sucios y el agua muy fría
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Ruben

Disliked: Cleanliness, amenities, property conditions & facilities
Mucho que desear aún en base al precio, la imágenes muestran algo completamente diferente a la realidad
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service
EL HOTEL ES MUY ECONOMICO, POR ESO NO SE PUEDE PEDIR MAS EN INSTALACIONES, YA MUY VIEJAS, LE FALTA CLIMA A LAS HABITACIONES, PERO EL PERSONAL ES MUY AMABLE Y SERVICIAL, TIENE UNA EXCELENTE UBICACION Y BUEN DESAYUNO. SI VOLVERIA A HOSPEDARME
Stayed 3 nights in May 2026
Verified review

8/10 Good

J Jesus

Liked: Staff & service, amenities, property conditions & facilities
Buena experiencia con calidad y precio. Me gustó la terraza, Agradable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y atento
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Francisco

Liked: Staff & service, amenities
Aceptable para 1 noche.
Stayed 1 night in May 2026