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Hotel Gran Casa Xalisco

Property class: 3.5

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Photo gallery for Hotel Gran Casa Xalisco

A spacious lobby with leather seating, a coffee table, and a patterned rug. - Hotel Gran Casa Xalisco (Guadalajara)
A spacious lobby with high ceilings, red walls, and multiple seating areas. - Hotel Gran Casa Xalisco (Guadalajara)
A library with bookshelves, a chandelier, a dining table, and leather chairs. - Hotel Gran Casa Xalisco (Guadalajara)
A bar with shelves of liquor bottles, a wooden counter with a plate of food and a glass of wine, and a cash register. - Hotel Gran Casa Xalisco (Guadalajara)
A bedroom with a large bed, a wooden ceiling, a small bedside table, and a bathroom visible through an open door. - Hotel Gran Casa Xalisco (Guadalajara)
Located close to Guadalajara Cathedral, Hotel Gran Casa Xalisco provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour business center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

A well-appointed bedroom with a large bed, a bench, a desk, and a chair.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Hot Tub

A hotel room with a large bed, two bedside tables, a chair, a bench, a patterned rug, and a chandelier.

Superior Suite, 1 King Bed, Hot Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a television, a desk, and a cabinet.

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Loft, 1 King Bed, Hot Tub

A well-appointed bedroom with a large bed, a bench, a desk, and a chair.

Superior Loft, 1 King Bed, Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

A room with two beds, wooden ceiling beams, a hanging light fixture, and a door leading to a bathroom.

Comfort Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Studio Suite

A bedroom with a large bed, a wooden ceiling, a small bedside table, and a bathroom visible through an open door.

Economy Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Guadalajara neighborhood, Hotel Gran Casa Xalisco is connected to a shopping center. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza Forum Tlaquepaque. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Calle Nicolas Regules # 61, Centro, Guadalajara, JAL, 44100

What's nearby

  • An urban area with a central park surrounded by buildings and roads.
    Parque Agua Azul
    7 min walk - 0.4 miles
  • A historic building with ornate architecture, including a large dome and spires.
    Plaza de Armas
    16 min walk - 0.9 miles
  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    17 min walk - 0.9 miles
  • Teatro Diana
    2 min walk - 0.1 miles
  • Centro Cultural
    7 min walk - 0.4 miles

Getting around

  • Mexicaltzingo Station
    8 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    40 min drive

Restaurants

  • Taco Fish La Paz
    6 min walk
  • El Cangrejo "Ostioneria
    6 min walk
  • Condado Vaquero
    6 min walk
  • Tacos El Güero
    5 min walk
  • La Occidental Cantina
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 11:00 PM
  • Free covered self parking on site

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Gran Casa Xalisco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Gran Casa Xalisco?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Gran Casa Xalisco?

Check-out is at noon.

Where is Hotel Gran Casa Xalisco located?

Located in Downtown Guadalajara, this hotel is within 1 mi (2 km) of Teatro Diana and Guadalajara Cathedral. Centro Cultural and Parque Agua Azul are also within 10 minutes. Mexicaltzingo Station is 8 minutes by foot and Independencia Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Gran Casa Xalisco Reviews

7.4

Good

7.4

Cleanliness

6.0

Location

6.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 53 out of 142 reviews
Rating 8 - Good. 34 out of 142 reviews
Rating 6 - Okay. 23 out of 142 reviews
Rating 4 - Poor. 14 out of 142 reviews
Rating 2 - Terrible. 18 out of 142 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had most amenities and were very helpful. The area is a bit sketchy but as soon as you go inside it’s nice and they have a parking lot for you to park your car in.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Good choice for its cost, all good, only the bath’s dreinage needs serious improvement, smells bad.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well located, close to downtown historic district.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in my life

The beds had hairs on both queen beds.. Gross had to sleep on my towels brought from home…. Took forever to open the door for us to go in..
Stayed 5 nights in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad service, there was no shampoo, no hot water, the room door opened without a key.
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service

Would not stay again.

Did not get the room I paid for. When addressed, the lady said she couldn't do anything about it. Is what it is attitude. Not exactly a welcoming side of town either.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No customer service at all neither in websites

Awful they phone number is fake no way to contact this hotel and website hotel.com no service neither never use this website
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they don't have parking.. so have to look for street parking and the area is not secure, in a side street they rent a space for 200 pesos per night. Very bad attention from the personnel, the worst was when we entered the room smelled horrible we thought was from outside but closed the windows and got the AC and still bad.. we searched and found under the sink a bag of trash from many days.. we asked the receptionist to send the cleaning person and it took more than 45min and just took the bag and left.. no disinfection or anything and next to the trash can were all the dishes... the jacuzzi was old and not very clean.. so overall after the candlelight concert we slept and leave in the morning.. We will not go back there or recommended the place.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I wrote a beautiful message as to why I had to cancel. Here’s the message below, and I did not get a refund nor did I get a response at all to what I wrote. It was as if no one ever read it: Unfortunately, due to a sudden and serious family medical emergency, I am no longer able to travel as planned. This situation was completely unexpected, and it requires my immediate presence and full attention at home. This is a deeply personal and difficult circumstance for my family, and not something I would ever ask consideration for unless it were truly necessary. If you would be so kind, I am respectfully asking whether you might please allow an exception to your cancellation policy and grant a refund. I completely understand your policies and the importance of them, and I would not ask this unless I were in genuine need. I have heard such wonderful things about your hospitality and compassion, which is why I feel comfortable reaching out with this request. Your kindness in this matter would mean more to me than I can properly express during such a challenging time. Thank you sincerely for taking the time to read my message and for any consideration you may be willing to extend. Regardless of the outcome, I truly appreciate your understanding and wish you continued success.
Stayed 4 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
La habitación agradable, pero no tienen agua, la luz está parpadeando todo el día cómo velas no se puede conectar algún aparato porque se fundiria, si vamos dos personas nadamas quieren dar una sola llave, eran las 12 PM y no nos dejaban entrar al hotel ni ha guardar el carro, y la contestación del encargado literalmente pues es que es su problema y no podemos ayudarles , tuvimos que cambiarnos de hotel a la 2 de la mañana espantoso primera vez en vida que me sucede algo así
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho y es tranquilo. Aunque muy temprano hay ruido por la gente que pasa
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
ESTAFA EXPEDÍA NO SE HACE RESPONSABLE EN PRIMERA SEGUNDA EL HOTEL TAMPOCO ME COBRARON UNA HABITACIÓN DELUXE Y ME DIERON LA MÁS ECONÓMICA CUIDADO
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

El hotel es un hotel viejo pero bien conservado, las habitaciones no estan mal pero ya les hace falta algo de mantenimiento. El estacionamiento esta a unos metros y tienes que pedir apoyo para que te abran y de pronto es complejo encontrar a alguien en la recepción. La zona es prácticamente el centro de GDL, no es la zona más segura pero hay mucho por hacer y caminar.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper cerca del teatro Diana, y la habitación limpia y cómoda
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
El dueño o administrador, siempre de malas, le pedíamos abrir el estacionamiento y se molestaba. El aire acondicionado no enfría nada, estaba super sucio, limpie los filtros y tenia muchísimo polvo. También el hecho que tanga un horario para entrar y salir si necesitas tu coche no está muy bien. Las instalaciones son viejas pero muy cuidadas. No hacen aseo en los cuartos y cuando lo hicieron no lavaron los baños. No cambian sabanas. Definitivamente no lo recomiendo. El lugar en si está padre pero la atención y el mantenimiento dejan mucho que desear.
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nos cambiaron a tres habitaciones distintas, la primera no servía el aire acondicionado, la segunda no tenía agua caliente y en el piso de arriba había trabajos de construcción que nos despertaron a las 7am, la tercera el aire tira mucha agua y la regadera está tapada, el baño olía feo. La luz en las habitaciones de adentro es mala no tiene buenas lámparas que iluminen, para el estacionamiento tienes que estar pidiendo quien te habrá para sacar el coche. Solo el personal es muy amable y trataron de ayudarnos a resolver los problemas pero sin duda no pueden hacer mucho ya que todo es falta de mucho mantenimiento que en años no se le da al hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas instalaciones y muy amable el personal, muy atentos. Nos realizaron varias recomendaciones de comida y lugares cercanos a visitar. Volvería sin dudas!
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Rentamos la mejor habitación del hotel y el baño estaba muy sucio, regadera, inodoro, lavabo, muy muy sucio, como si no se hubieran limpiado en mucho tiempo, sarro y moho por todos lados, lo más terrible fue el agua, tenía un color amarillento y cuando intenté lavarme los dientes sabía terrible. Tienen un problema de cañerías o limpieza de sus tinacos, compramos agua embotellada para asearnos la boca y no nos bañamos, ni hablar de la tina que se pagó y no se pudo usar. El personal amable pero muy ausente.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness
Nos hospedamos una noche sin embargo hubo detalles, el aire acondicionado al encenderlo olía a humedad, me tocaron sábanas sucias y toallas , sin embargo la atención por el personal fue muy amigable
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
El hotel es encantador pero un poco antiguo y necesita alguna actualizacion.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Ubicación
Stayed 3 nights in Dec 2025