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Hotel Gran Casa Xalisco

3.5 star property
Travelers find a peaceful garden oasis for relaxation at this Guadalajara hotel, while business amenities provide everything needed for productive work sessions

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Photo gallery for Hotel Gran Casa Xalisco

In-room safe, desk, laptop workspace, iron/ironing board - Hotel Gran Casa Xalisco (Guadalajara)
Lobby lounge - Hotel Gran Casa Xalisco (Guadalajara)
Courtyard - Hotel Gran Casa Xalisco (Guadalajara)
Bar (on property) - Hotel Gran Casa Xalisco (Guadalajara)
Interior entrance - Hotel Gran Casa Xalisco (Guadalajara)
Hotel Gran Casa Xalisco in central Guadalajara near Expo Guadalajara offers tranquility and convenience. Guests can enjoy the garden, library, or 24-hour business center. Free in-room WiFi and attentive concierge services make it perfect for any stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Loft, 1 King Bed, Hot Tub

In-room safe, desk, laptop workspace, iron/ironing board

Superior Loft, 1 King Bed, Hot Tub

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Hot Tub

Superior Suite, 1 King Bed, Hot Tub | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Hot Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Loft, 1 King Bed, Hot Tub

In-room safe, desk, laptop workspace, iron/ironing board

Superior Loft, 1 King Bed, Hot Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Economy Studio Suite

Economy Studio Suite | In-room safe, desk, laptop workspace, iron/ironing board

Economy Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Guadalajara neighborhood, Hotel Gran Casa Xalisco is connected to a shopping center. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed. Visit our Guadalajara travel guide
Map
Calle Nicolas Regules # 61, Centro, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas
    Plaza de Armas
    16 min walk - 0.9 miles
  • Guadalajara Cathedral
    Guadalajara Cathedral
    17 min walk - 0.9 miles
  • Degollado Theater
    Degollado Theater
    17 min walk - 0.9 miles
  • EyeEm Custom Shoots Q4 2018
    Avienda Chapultepec
    5 min drive - 1.2 miles
  • Teatro Diana
    2 min walk - 0.1 miles

Getting around

  • Mexicaltzingo Station
    8 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    40 min drive

Restaurants

  • Taco Fish La Paz
    6 min walk
  • Tacos El Güero
    5 min walk
  • Tortas Ahogadas José El De La Bicicleta
    1 min walk
  • Secretaría de Cultura
    4 min walk
  • Tortas Ahogadas El Príncipe Heredero
    1 min walk

About this property

Hotel Gran Casa Xalisco

Hotel near Guadalajara Cathedral
Take advantage of a terrace, a garden, and a library at Hotel Gran Casa Xalisco. In addition to dry cleaning/laundry services and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A reception hall, a banquet hall, and 1 meeting room
  • A front-desk safe, tour/ticket assistance, and a ballroom
Room features
All guestrooms at Hotel Gran Casa Xalisco feature perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 11:00 PM
  • Free covered self parking on site

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Gran Casa Xalisco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Gran Casa Xalisco?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Gran Casa Xalisco?

Check-out is at noon.

Where is Hotel Gran Casa Xalisco located?

Located in Downtown Guadalajara, this hotel is within 1 mi (2 km) of Teatro Diana and Guadalajara Cathedral. Minerva Roundabout is 2.7 mi (4.4 km) away. Mexicaltzingo Station is 8 minutes by foot and Independencia Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Gran Casa Xalisco Reviews

7.4

Good

7.4

Cleanliness

6.0

Location

6.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 129 reviews
Rating 8 - Good. 32 out of 129 reviews
Rating 6 - Okay. 20 out of 129 reviews
Rating 4 - Poor. 14 out of 129 reviews
Rating 2 - Terrible. 16 out of 129 reviews

Reviews

Verified

8/10 Good

Jose Napoleon

Liked: Staff & service, amenities, property conditions & facilities
Good choice for its cost, all good, only the bath’s dreinage needs serious improvement, smells bad.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well located, close to downtown historic district.
Stayed 3 nights in May 2023
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

JESSE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they don't have parking.. so have to look for street parking and the area is not secure, in a side street they rent a space for 200 pesos per night. Very bad attention from the personnel, the worst was when we entered the room smelled horrible we thought was from outside but closed the windows and got the AC and still bad.. we searched and found under the sink a bag of trash from many days.. we asked the receptionist to send the cleaning person and it took more than 45min and just took the bag and left.. no disinfection or anything and next to the trash can were all the dishes... the jacuzzi was old and not very clean.. so overall after the candlelight concert we slept and leave in the morning.. We will not go back there or recommended the place.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Rosalba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in my life

The beds had hairs on both queen beds.. Gross had to sleep on my towels brought from home…. Took forever to open the door for us to go in..
Stayed 5 nights in Jul 2024
Verified

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad service, there was no shampoo, no hot water, the room door opened without a key.
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, amenities
I wrote a beautiful message as to why I had to cancel. Here’s the message below, and I did not get a refund nor did I get a response at all to what I wrote. It was as if no one ever read it: Unfortunately, due to a sudden and serious family medical emergency, I am no longer able to travel as planned. This situation was completely unexpected, and it requires my immediate presence and full attention at home. This is a deeply personal and difficult circumstance for my family, and not something I would ever ask consideration for unless it were truly necessary. If you would be so kind, I am respectfully asking whether you might please allow an exception to your cancellation policy and grant a refund. I completely understand your policies and the importance of them, and I would not ask this unless I were in genuine need. I have heard such wonderful things about your hospitality and compassion, which is why I feel comfortable reaching out with this request. Your kindness in this matter would mean more to me than I can properly express during such a challenging time. Thank you sincerely for taking the time to read my message and for any consideration you may be willing to extend. Regardless of the outcome, I truly appreciate your understanding and wish you continued success.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No customer service at all neither in websites

Awful they phone number is fake no way to contact this hotel and website hotel.com no service neither never use this website
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Alvaro antonio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nos cambiaron a tres habitaciones distintas, la primera no servía el aire acondicionado, la segunda no tenía agua caliente y en el piso de arriba había trabajos de construcción que nos despertaron a las 7am, la tercera el aire tira mucha agua y la regadera está tapada, el baño olía feo. La luz en las habitaciones de adentro es mala no tiene buenas lámparas que iluminen, para el estacionamiento tienes que estar pidiendo quien te habrá para sacar el coche. Solo el personal es muy amable y trataron de ayudarnos a resolver los problemas pero sin duda no pueden hacer mucho ya que todo es falta de mucho mantenimiento que en años no se le da al hotel.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Stephanie Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas instalaciones y muy amable el personal, muy atentos. Nos realizaron varias recomendaciones de comida y lugares cercanos a visitar. Volvería sin dudas!
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Christian

Disliked: Cleanliness, amenities
Rentamos la mejor habitación del hotel y el baño estaba muy sucio, regadera, inodoro, lavabo, muy muy sucio, como si no se hubieran limpiado en mucho tiempo, sarro y moho por todos lados, lo más terrible fue el agua, tenía un color amarillento y cuando intenté lavarme los dientes sabía terrible. Tienen un problema de cañerías o limpieza de sus tinacos, compramos agua embotellada para asearnos la boca y no nos bañamos, ni hablar de la tina que se pagó y no se pudo usar. El personal amable pero muy ausente.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Daniela

Liked: Amenities
Disliked: Cleanliness
Nos hospedamos una noche sin embargo hubo detalles, el aire acondicionado al encenderlo olía a humedad, me tocaron sábanas sucias y toallas , sin embargo la atención por el personal fue muy amigable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities
El hotel es encantador pero un poco antiguo y necesita alguna actualizacion.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carolina

Liked: Amenities, property conditions & facilities
Ubicación
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

eduardo

Disliked: Cleanliness, amenities, property conditions & facilities
no lo recomiendo, el servicio de los empleados es pésimo, no dan atención a las solicitudes, son poco cotes.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Desde que llegue al Hotel fui atendida por Patricia muy amable y explico todo sobre el hotel. Cuarto muy bien en tamaño y todo muy tranquilo.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Silvia

Liked: Amenities, property conditions & facilities
La habitacion esta muy amplia y acogedora pero si le hace falta una pintada a las paredes
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luis Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La estancia fue muy buena. El hotel no cuenta con estacionamiento, por lo que se contactaron conmigo para aclararme y decirme la tarifa de la pensión, la cual tiene un costó extra si ocupas meter o sacar tu coche después de media noche ($50.00), la cual pagué porque el check out sería por la madrugada. Pero al llegar al hotel, me dijeron que no podía tener acceso al estacionamiento porque estaban grabando, que podía meter el coche hasta después de las 10:00 pm, pero sin decirme donde estaba localizado el estacionamiento, ni con quien ver lo del costo ($200.00) más a parte los $50.00 extras. Al final pague por un servicio que no me pudieron brindar, porque deje el vehículo sobre la calle. También hay la opción de parquímetro electrónico/digital, pero nunca me supieron decir como funcionaba, solo me dijeron que no había y que dejará el coche sobre la calle. El personal de recepción muy disperso para el acceso al hotel, dame indicaciones pero ante el cuestionamiento, daba otras indicaciones o bien, no respondía. Otro punto importante, es que en el jardín tenían fiesta (privada) con música en vivo y el ruido era demasiado, no dejan descansar y/o escuchar la televisión en la habitación; lo cual no deja descansar.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2025
Verified

8/10 Good

Erika

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No funcionó ni la tv ni el aire acondicionado. Pedí que revisaran; revisaron pero no solucionaron nada.
Stayed 1 night in May 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Sin amenidades de agua potable
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hayde Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el lugar y el fácil acceso
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel muy bonito pero el servicio de recepción mal

El hotel está súper bonito!! Me encantaron las habitaciones. Las camas muy a gusto. La señora recepcionista tiene una forma ruda de atender o hablar. No debería de atender en recepción, ya que, pudiera ser un factor que pudiera perjudicar la visita de ese hotel.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Vera Olimpia Castellanos

Disliked: Cleanliness, amenities, property conditions & facilities
No tiene nada que ver las imágenes que publican del hotel con lo real, me salí al día siguiente de llegar.
Stayed 3 nights in Jan 2025