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Gran Hotel Galerias Plaza

2.5 star property
Travelers enjoy well-equipped rooms that keep them connected while exploring the vibrant city life of Guadalajara, with modern comforts just steps away

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Photo gallery for Gran Hotel Galerias Plaza

Family Room | Bed sheets - Gran Hotel Galerias Plaza (Guadalajara)
Family Room | Bed sheets - Gran Hotel Galerias Plaza (Guadalajara)
Lobby - Gran Hotel Galerias Plaza (Guadalajara)
Lobby - Gran Hotel Galerias Plaza (Guadalajara)
Family Room | Bathroom | Shower, towels - Gran Hotel Galerias Plaza (Guadalajara)
Gran Hotel Galerias Plaza offers a convenient base near Guadalajara Cathedral. Guests appreciate the WiFi available in public areas and the reassurance of a 24-hour front desk that's always ready to assist with questions or needs.

Reviews

3.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bed sheets

Standard Room, 2 Queen Beds

  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Bed sheets

Family Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Guadalajara Centro, a neighborhood in Guadalajara, is home to Gran Hotel Galerias Plaza. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed. Visit our Guadalajara travel guide
Map
Alvaro Obregon 229, Colonia San Juan de Dios, Guadalajara, JAL, 44360

What's nearby

  • A bustling market area with stalls and people.
    Mercado Libertad
    3 min walk - 0.2 miles
  • A historic building with arched walkways and a central dome.
    Hospicio Cabanas
    3 min walk - 0.2 miles
  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    12 min walk - 0.7 miles
  • A grand theater with red seats, ornate balconies, and a stage.
    Degollado Theater
    12 min walk - 0.7 miles
  • Magno Centro Joyero
    7 min walk - 0.4 miles

Getting around

  • San Juan de Dios Station
    7 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    18 min drive

Restaurants

  • Pescaderia Memo
    5 min walk
  • Mascusia
    4 min walk
  • Nieve De Garrafa La Terraza
    7 min walk
  • Comida La Güera Marina
    4 min walk
  • El Tapatío 2020
    6 min walk

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  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 7:30 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Gran Hotel Galerias Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Gran Hotel Galerias Plaza?

Check-in start time: 7:30 AM; Check-in end time: 1:00 PM. After-hours check-in is not available.

What time is check-out at Gran Hotel Galerias Plaza?

Check-out is at 1:00 PM.

Where is Gran Hotel Galerias Plaza located?

Located in Guadalajara Centro, this hotel is within a 15-minute walk of Mercado Libertad and Guadalajara Cathedral. Jalisco Stadium is 2.5 mi (4 km) away. San Juan de Dios Station is 7 minutes by foot and Belisario Dominguez Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Hotel Galerias Plaza Reviews

3.2

3.4

Cleanliness

8.0

Location

3.8

Staff & service

3.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 165 reviews
Rating 8 - Good. 7 out of 165 reviews
Rating 6 - Okay. 17 out of 165 reviews
Rating 4 - Poor. 12 out of 165 reviews
Rating 2 - Terrible. 121 out of 165 reviews

Reviews

Verified

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay in the world I was there for two hours and I decided to rent another hotel. The room was dirty the area around was terrible I don't know how Expedia offers this kind of dangerous hotel not recommended for families it was scary and people staying here looks like they live here and they were so loud and there were fights inside and outside the hotel
Stayed 5 nights in Apr 2026
Verified

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worse place to stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Carlos Salvador Salazar

Disliked: Cleanliness, amenities, property conditions & facilities
No
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Adan

Disliked: Cleanliness, amenities, property conditions & facilities
Not let in because it was 2am
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Charly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever stayed in. They have a roach infestation, bed bug infestation, smells like industrial paint and cigarettes. Nothing works and terrible service. False advertisement, looks nothing like the pictures.
Stayed 8 nights in Mar 2025
Verified

2/10 Terrible

Pramod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, bathrooms filled with cockroaches. No fan, no wifi, no hot water. Poor maintenance, I'm sure the sheets were not washed in weeks.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures doesn't correspond with what is offered
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Yolanda

Disliked: Cleanliness, amenities
There is nothing unique about this place. It is horrid. We walked into our room and literally ran out of there. The neighborhood is one of the sketchiest in Guadalajara. Not what the pictures show at all! The bed sheets were stained with blood the bathroom had no water the hallway was not lit up. It was dark and scary to be honest. The desk clerk was totally unprofessional and not interested in my concerns. Please don’t advertise places like these!’
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Jaime Emanuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sali el primer dia..no funcionaba el ventilador, ni la televisión, no papel sanitario, no toalla, cama de ladrio, almohadas de papel y manchadas de sangre. NO VALLAN. Pagen mas por algo mejor. LA PEOR experiencia de mi vida de mochilero
Stayed 7 nights in Jun 2026
Verified

2/10 Terrible

Diana karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Esta horrible la verdad me dio mucho asco parecía que era un hotel para película de terror es un asco debería de hacerme la devolución de mi dinero la verdad nada recomendado que engaño
Stayed 1 night in Jul 2026
Verified

2/10 Terrible

AldayrEmanuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación en malas condiciones ventanas sin vidrios baño son agua y una cubeta como solución, robaron un celular y una toalla del cuarto y se molestaron cunado hice el comentario, la encargada es muy prepotente
Stayed 17 nights in Jun 2026
Verified

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba sucia la habitación, lit no tenía mis agua el baño, cuando llegue y quise hacer mis necesidades encontré pues eses que se ve que tenían semanas hay y no tenía agua, las sábanas de la cama sucias asco, y el personal pues si es algo mmm
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

MIGUEL ANGEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamás volvería. La zona es oscura y peligrosa y el hotel está muy descuidado. Tienes que estar pidiendo cosas básicas como el agua en el baño y faltan luces y contactos en la habitación; además no pudieron proporcionar un control para la pantalla, que se ve horrible
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Ismael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ese no es hotel, es una jaula de ratas, donde fuman marihuana, las instalaciones son terribles y fatales, Expedia debería de inspeccionar y darle de baja a esa porquería de hotel, por favor viajeros nunca se hospedan en esa jaula de estafadores, ese servicio es una estafa, yo no me hospedé en ese nido de sinvergüenzas.
Stayed 3 nights in Jun 2026
Verified

2/10 Terrible

Paul Jovan

Liked: Staff & service
Disliked: Amenities
No me pude quedar, tuve que irme a otro hotel porque lo noté demasiado inseguro y feo. La habitación no estaba tan mal pero el ambiente del hotel era de bajo mundo, totalmente. No había agua en el baño, la habitación olía a pintura, mi cuarto no tenía cortina, mi puerta no tenía manija y era complicado abrirla y cerrarla, además de que la parte donde se aseguraba la chapa estaba dañada y se sentía vulnerable, y música desagradable se escuchaba muy fuerte en mi cuarto, no sé si venía de otra habitación del hotel o de otra edificación cercana. Es la peor experiencia que he tenido en mi vida con hoteles feos, no volvería jamás a este hotel.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Julio César

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lo único recomendable es el precio.
Stayed 6 nights in May 2026
Verified

2/10 Terrible

J.Guadalupe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
de hecho, no me quede ahi, es horrible.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi opinión va a ser sobrepedia por mentir sobre lo que ofrece gran hotel galerías estaba en una zona donde había prostitución de hecho dentro de las escaleras habían mujeres prostituyéndose los cuartos no tenían llave vidrios tenían cucarachas estaba sucio olía sucio y está en una zona donde venden droga cancelé espere se comprometió de 7 a 10 días hacer mi reembolso y me envía al hotel y el hotel dice quedia no pagó nada a ellos. Sigo esperando mi reembolso por parte de Xperia quien fue quien me cobró y se canceló nunca habité ese hotel
Stayed 4 nights in Apr 2026
Verified

2/10 Terrible

Betsy

Disliked: Cleanliness, staff & service, property conditions & facilities
De lo peor
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Gerardo

Disliked: Staff & service, amenities, property conditions & facilities
Terrible. No lo recomiendo ni una sola noche. No tiene agua en el lavabo, en la tasa del baño. Nada que ver la fotografías que muestran con la realidad. Tienes que dejar $100 de anticipo para que puedas salir con la llave del cuarto. Te piden que guardes silencio aún que vayas solamente platicando en la noche. Las camas no son para nada cómodas. En lo personal no lo recomiendo ni una sola noche, ya que no cubre ni los servicios básicos.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me robaron un reloj
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Yazmin

Bien
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

gustavo antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hay insectos en la propiedad y en la cama chinches
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Miguel Angel Alvarado

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos no corresponden a la realidad, un lugar que no se recomienda.
Stayed 3 nights in Feb 2026