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Hotel Frances

3.0 star property
Colonial hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Frances

Interior
Exterior
Balcony
Interior
Junior Suite | Individually furnished, desk, laptop workspace
Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(23 reviews)

Highlights

Individually furnished
Air conditioning
TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually furnished, desk, laptop workspace

Suite

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Individually furnished, desk, laptop workspace

Junior Suite

7.0 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Desk
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Individually furnished, desk, laptop workspace

Premium Suite

7.4 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Individually furnished, desk, laptop workspace

Standard Quadruple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Individually furnished, desk, laptop workspace

Family Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Suite

Comfort Suite | Individually furnished, desk, laptop workspace

Comfort Suite

Highlights

Individually furnished
Air conditioning
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Individually furnished, desk, laptop workspace

Executive Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite | Individually furnished, desk, laptop workspace

Grand Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Elite Suite

Elite Suite | Individually furnished, desk, laptop workspace

Elite Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
Private bathroom
2 bathrooms
Minibar
Desk
  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • 18 sq m
  • Sleeps 3

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

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About the neighborhood

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.1 miles
  • Degollado Theater - 2 min walk - 0.1 miles
  • Plaza de Armas - 2 min walk - 0.1 miles
  • Teatro Diana - 16 min walk - 0.9 miles
  • Avienda Chapultepec - 6 min drive - 1.7 miles

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Piso Siete - ‬3 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cantina La Fuente - ‬4 min walk

About this property

Hotel Frances

Hotel near Guadalajara Cathedral
Take advantage of a terrace, dry cleaning/laundry services, and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch, and lunch.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and tour/ticket assistance
  • An elevator, a 24-hour front desk, and luggage storage
  • A banquet hall, a front-desk safe, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 65 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like room service.
More amenities include:
  • Showers and free toiletries
  • Wardrobes/closets, cable channels, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

Is Hotel Frances pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Frances?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Frances?

Check-out is at noon.

Does Hotel Frances provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies.

Where is Hotel Frances located?

Located in Downtown Guadalajara, this hotel is steps from Plaza de la Liberacion and Guadalajara Cathedral. Guadalajara Wax Museum and Plaza de Armas are just steps away. Plaza Universidad Station is only a 5-minute walk and San Juan de Dios Station is 8 minutes.

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Hotel Frances Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Diego

Liked: Cleanliness, staff & service
The building does have some great historical features but it still was has cozy.
Stayed 3 nights in Jul 2025

8/10 Good

Anna

Excellent location and very cool hotel built in 1610.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Amenities
Nice place
Stayed 2 nights in May 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again
Stayed 3 nights in Feb 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and we totally enjoyed ourselves.
Stayed 2 nights in Nov 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for sightseeing!
Stayed 10 nights in Sep 2024

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is well located yet they really need and upgrade the towels were very old, the shower curtains needed to be replace they smelled, the jr suit had no windows which they dont mention in the add, and i dont understand why the lights needed to be off it was pitch black which made it kind of scary
Stayed 4 nights in Aug 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and historic.
Stayed 2 nights in Nov 2024

6/10 Okay

Gregorio

Liked: Room comfort

Extremely dated.

Amazing beautiful dated building, still needs furniture upgrades from its time to preserve the originality and modern comfort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Stayed 3 nights in Oct 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 3 nights in Aug 2024

8/10 Good

Erik

Liked: Cleanliness, amenities
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Stayed 1 night in Jan 2025

2/10 Terrible

Reynil

Disliked: Cleanliness, property conditions & facilities
Our room was terrible. Water barely work. Black mold and shower sucked
Stayed 4 nights in May 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

6/10 Okay

Weston

Liked: Amenities
Historic architecture is handsome. Bathroom needs updating
Stayed 3 nights in Mar 2024

2/10 Terrible

Nancy

Liked: Staff & service
Disliked: Cleanliness
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Stayed 2 nights in Jan 2025

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs lots of attention

This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed.
Stayed 1 night in Jun 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales.
Stayed 1 night in Apr 2024

2/10 Terrible

Gerardo

No sirve el elevador y eran dos adultos mayores que no pueden subir tantas escalerss
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the location excellent but the hotel could use some TLC which looked like it was getting and new mattresses would be great. But I definitely would stay again.
Stayed 4 nights in Oct 2025

8/10 Good

Óscar Alberto

Xxx
Stayed 2 nights in Oct 2025

8/10 Good

JESUS ORLANDO CASTRO

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio del personal muy bien, habitación muy limpia lo único que si batallé mucho para llegar porque están reparando las calles y creo que beberíamos saber antes de. Gracias
Stayed 3 nights in Oct 2025

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