Hotel Frances

3.0 star property
Colonial hotel with bars and a 24-hour front desk

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Photo gallery for Hotel Frances

Interior
Balcony
Junior Suite | Individually furnished, desk, laptop workspace
Exterior
Interior
In the heart of Guadalajara, Hotel Frances offers a tranquil retreat with a rooftop terrace and convenient dry cleaning/laundry services. Enjoy top-notch concierge services, tour assistance, and limo transportation - all backed by helpful staff that previous guests have raved about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Individually furnished
Air conditioning
TV
Private bathroom
Hair dryer
Wardrobe or closet
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Elite Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
2 bathrooms
Private bathroom
Minibar
Wardrobe or closet
  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite

7.0 out of 10
Good
(7 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Wardrobe or closet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Suite

Highlights

Individually furnished
Air conditioning
Separate bedroom
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

Highlights

Individually furnished
Air conditioning
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Executive Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
2 bedrooms
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

Grand Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Premium Suite

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Wardrobe or closet
Desk
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

Family Suite

Highlights

Individually furnished
Air conditioning
2 bedrooms
Private bathroom
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Single Room Standard

  • 18 sq m
  • Sleeps 2

Triple Room Standard

  • 18 sq m
  • Sleeps 3

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

Room Standard

  • 20 sq m
  • Sleeps 4

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About the neighborhood

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.1 miles
  • Degollado Theater - 2 min walk - 0.1 miles
  • Plaza de Armas - 2 min walk - 0.1 miles
  • Teatro Diana - 16 min walk - 0.9 miles
  • Avienda Chapultepec - 3 min drive - 1.7 miles

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata - ‬3 min walk
  • ‪Las Sombrillas - ‬3 min walk
  • ‪Piso Siete - ‬3 min walk
  • ‪Pastelería OK (Corona-Centro) - ‬4 min walk
  • ‪Café Madrid - ‬2 min walk

About this property

Hotel Frances

Hotel near Guadalajara Cathedral
Take advantage of a terrace, dry cleaning/laundry services, and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch, and lunch.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • A banquet hall, 1 meeting room, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 65 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like room service.
More amenities include:
  • Showers and free toiletries
  • Wardrobes/closets, cable channels, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

Is Hotel Frances pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Frances?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Frances?

Check-out is at noon.

Does Hotel Frances provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies.

Where is Hotel Frances located?

Located in Downtown Guadalajara, this hotel is steps from Plaza de la Liberacion and Guadalajara Cathedral. Guadalajara Wax Museum and Plaza de Armas are just steps away. Plaza Universidad Station is only a 5-minute walk and San Juan de Dios Station is 8 minutes.

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Hotel Frances Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 410 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 155 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 63 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was ok
Stayed 1 night in Aug 2025

2/10 Terrible

Paul.

Disliked: Staff & service
A property that is so impersonal and lacks the ability to work with their guest is not a hotel worth of booking or staying.
Stayed 1 night in Aug 2025

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is well located yet they really need and upgrade the towels were very old, the shower curtains needed to be replace they smelled, the jr suit had no windows which they dont mention in the add, and i dont understand why the lights needed to be off it was pitch black which made it kind of scary
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Amenities
Nice place
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2025

8/10 Good

Anna

Excellent location and very cool hotel built in 1610.
Stayed 1 night in Apr 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again
Stayed 3 nights in Feb 2025

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and we totally enjoyed ourselves.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness
Great place
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for sightseeing!
Stayed 10 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the ambiance and history, convenient location to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Stayed 3 nights in Oct 2024

6/10 Okay

Jorge

Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and historic.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mayra

Liked: Staff & service
Good hotel on a budget
Stayed 1 night in Sep 2024

2/10 Terrible

Reynil

Disliked: Cleanliness, property conditions & facilities
Our room was terrible. Water barely work. Black mold and shower sucked
Stayed 4 nights in May 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities
Here's a polished and more professional version of your review while keeping your voice and experience intact: --- The hotel is definitely older, but that’s part of its charm and character. We enjoyed our stay—staff were friendly and helpful throughout. Check-in was a bit slow, but we were eventually taken care of. One of the best parts is the location: just a short walk to the cathedral and many major tourist attractions, with two fantastic cafés on either side of the hotel Cafe Arte and Chai (best breakfast). It’s truly a convenient base for exploring the area. The hotel also offers helpful services like organizing tours to other areas Tequila, Tlaquepaque, Tonola etc, airport transfers, and other arrangements as needed. In the evenings, they host entertainment such as mariachi, tribute bands, and live music. We attended each event and had a great time relaxing with a few drinks. Cleanliness could use some improvement, but it was generally acceptable. We visited in July, and it was extremely hot with a noticeable mosquito presence—both indoors and out—so we recommend bringing bug spray. This isn’t really a hotel issue, just something to be aware of when visiting during the summer. Overall, a pleasant and memorable stay with a lot of local flavor.
Stayed 4 nights in Jul 2025

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
We had a chitty room on the 3rd floor, unlike the original charming 2nd. and 3rd floor rooms. Both over-priced and well-worn!
Stayed 2 nights in Apr 2025

8/10 Good

Erik

Liked: Cleanliness, amenities
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Stayed 1 night in Jan 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated, needs new lobby furniture

I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Stayed 1 night in Apr 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Stayed 3 nights in Oct 2024

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025