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Hotel Fenix

3.0 star property
Hotel with free parking, a quick walk to Guadalajara Cathedral

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Photo gallery for Hotel Fenix

Premium bedding, down comforters, blackout drapes, free WiFi
Exterior
View from property
Lobby
Bunk Beds Standard | Premium bedding, down comforters, blackout drapes, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Premium bedding, down comforters, blackout drapes, free WiFi

Superior Room

Highlights

Air conditioning
TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis. | Premium bedding, down comforters, blackout drapes, free WiFi

Standar Double 2 Menores Gratis.

7.0 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Doble

Superior Doble | Premium bedding, down comforters, blackout drapes, free WiFi

Superior Doble

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Premium bedding, down comforters, blackout drapes, free WiFi

Room Superior

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, down comforters, blackout drapes, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Street View

Premium bedding, down comforters, blackout drapes, free WiFi

Room Superior with Street View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Premium bedding, down comforters, blackout drapes, free WiFi

Room Standard

  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

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  • Free WiFi
  • Restaurant
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8.6 out of 10, Excellent, 1,007 reviews
Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

About the neighborhood

Map
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Hospicio Cabanas - 15 min walk - 0.9 miles
  • Minerva Roundabout - 5 min drive - 3.1 miles
  • Jalisco Stadium - 6 min drive - 2.7 miles
  • Expo Guadalajara - 6 min drive - 3.4 miles

Getting around

  • Plaza Universidad Station - 3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬1 min walk
  • ‪La Gorda - ‬1 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬1 min walk
  • ‪Chai - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Fenix

Hotel near Guadalajara Cathedral
Located close to Hospicio Cabanas and Acuario Michin, Hotel Fenix provides a hair salon, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Fenix, offers breakfast and lunch. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, smoke-free premises, and multilingual staff
  • Luggage storage, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 216 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 21-inch TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fenix

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessibility

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1910
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 250.00 per day

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 250.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Frequently asked questions

Is Hotel Fenix pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Fenix?

Self parking is free at this property.

What time is check-in at Hotel Fenix?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Fenix?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Fenix located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Guadalajara Cathedral and Hospicio Cabanas. Acuario Michin and Jalisco Stadium are also within 3 mi (5 km). Plaza Universidad Station is only a 3-minute walk and San Juan de Dios Station is 8 minutes.

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Hotel Fenix Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness
Excellent location.
Stayed 3 nights in May 2025

8/10 Good

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great for budget a little loud mornings m-f people workout in the park with loud music. The surrounding areas food places opened too late for me at 12. The property staff is very attentive to the needs of the guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
We were very close to everything we needed
Stayed 9 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff; they are hotel's best asser. Great location, safe, near cathedral. My only recommendation is to ensure wifi efficiency in the rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here for years.
Stayed 5 nights in Jan 2025

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Fenix has a convenient location, very nice personal that makes you feel welcome 🤗 all the time
Stayed 4 nights in Dec 2024

10/10 Excellent

Pablo

Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher Tadeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff was great, really friendly.
Stayed 5 nights in Mar 2024

10/10 Excellent

Pedro J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Viridiana

Liked: Property conditions & facilities
Nive
Stayed 1 night in Mar 2025

10/10 Excellent

Osiris

Liked: Amenities, property conditions & facilities
Very clean and safe place ❤️
Stayed 4 nights in Mar 2024

10/10 Excellent

CARLOS

Liked: Property conditions & facilities
Near shopping and near Church and Restaurants
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Great location. Staff was wonderful. The bathroom really needs updating - really bad condition, leaks, etc. Didnt impact our stay, and was our only negative part of the stay. Overall very hood experience.
Stayed 2 nights in Nov 2024

4/10 Poor

Arturo

Disliked: Staff & service, property conditions & facilities
Good location, needs serious up grading
Stayed 2 nights in Oct 2024

10/10 Excellent

maribel

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Viridiana

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Martha Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Jan 2025

6/10 Okay

Leticia and Richard

Liked: Cleanliness, staff & service
There was never any hot water. I took a lot of cold showers the 5 nights that I stayed. I think I got warm water twice out of the 10 times that I showered.
Stayed 5 nights in Jan 2025

4/10 Poor

PEDRO

The AC was not working had to used a fan.
Stayed 2 nights in Mar 2025

2/10 Terrible

Irene

Disliked: Property conditions & facilities
The A/C was not working everyday they told me we fixed it already but all the 4days we stayed there it did not work & no hot water, it was disappointing because I checked before reserving it that it what hot water & A/C, we where a group of 6 and the 3 rooms the A/C was not working very disappointing
Stayed 3 nights in Mar 2025

4/10 Poor

IMELDA

Disliked: Cleanliness, amenities, property conditions & facilities
Water was cold, one day there was no water in our room at all, the towels and blankets were stained. I also saw a coakroach in the bathroom. The elevator broke down in our last day thankfully.
Stayed 6 nights in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, room comfort

A place to rest in the heart of Guadalajara

The hotel is an older building, clean, close to everything within walking distance. While there we experienced elevator issues and there was no more room in the parking garage so they sent us to a nearby place, which we had to pay for ourselves, I feel they should have paid since the description says free parking. Other than that it was a pleasant stay.
Stayed 1 night in May 2024

8/10 Good

Maximiliano James

Liked: Cleanliness, staff & service, amenities
Everything was good. Till the elevators stopped working 💪 👷‍♂️.
Stayed 1 night in Apr 2024