Hotel Alcazar

3.5 star property
Boardwalk/promenade hotel with free valet parking and a 24-hour front desk

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Photo gallery for Hotel Alcazar

Superior Double Room | In-room safe, desk, soundproofing, free WiFi
Reception
Courtyard
LCD TV
Terrace/patio
Hotel Alcazar blends historic architecture with modern comforts in the heart of Guadalajara. The terrace offers sweeping city views while in-room WiFi keeps guests connected. The attentive staff provides assistance around the clock at the 24-hour front desk.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Cable channels
Desk
Wardrobe or closet
In-room safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

7.8 out of 10
Good
(12 reviews)

Highlights

Lanai
Soundproofed
Air conditioning
LCD TV
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Single Room Standard

  • Sleeps 2

Double Room Standard

  • Sleeps 4

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About the neighborhood

Map
Revolucion 6, Centro, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 7 min walk - 0.4 miles
  • Guadalajara Cathedral - 9 min walk - 0.5 miles
  • Degollado Theater - 9 min walk - 0.5 miles
  • Teatro Diana - 10 min walk - 0.6 miles
  • Avienda Chapultepec - 9 min drive - 1.9 miles

Getting around

  • Plaza Universidad Station - 9 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 29 min drive

Restaurants

  • ‪Restaurante Hotel Aranzazú - ‬2 min walk
  • ‪Tortas Ahogadas El Güerito - ‬5 min walk
  • ‪Los Faroles Taqueria - ‬4 min walk
  • ‪Tacos y gorditas "El Gallo - ‬4 min walk
  • ‪Taqueria La Guadalupana - ‬4 min walk

About this property

Hotel Alcazar

Hotel near Guadalajara Cathedral
Hotel Alcazar provides a terrace and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking and valet parking
  • A 24-hour front desk, a gift shop, and luggage storage
  • Free newspapers, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Alcazar include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Alcazar Guadalajara
Hotel Alcazar Guadalajara
Hotel Alcazar Hotel
Hotel Alcazar Guadalajara
Hotel Alcazar Hotel Guadalajara

Frequently asked questions

Is Hotel Alcazar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alcazar?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Alcazar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alcazar?

Check-out is at noon.

Where is Hotel Alcazar located?

Located in Downtown Guadalajara, this hotel is within a 10-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Plaza de Armas and Palacio de Gobierno are also within 10 minutes. Plaza Universidad Station is 9 minutes by foot and San Juan de Dios Station is 9 minutes.

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Hotel Alcazar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very helpful and friendly staff, great for a weekend stay

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, perfect location, Staff..
Stayed 4 nights in Feb 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff! Location was perfect for exploring centro historico.
Stayed 7 nights in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

A great hotel in downtown Guadalajara, right next to a train line and very near old downtown. A modern hotel, clean and friendly. Wonderful to relax in after a day out walking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN ROOMS
Stayed 3 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ample room, nice flooring, excellent working bathroom, open spaces outside rooms, friendly staff and employees. And my room had a balcony with great view, Hotel Alcázar Is much better than hotels that cost a lot more!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lidya Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 5 nights in Mar 2024

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Clean but busy area.
Stayed 1 night in Jun 2023

8/10 Good

GILDARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking space
Stayed 4 nights in Dec 2024

2/10 Terrible

Gisselle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for a total 2 days and had our reservation for 5 nights. I ended up leaving the second day. We got our phones stollen. Reception did not do anything to help. The bathroom was dirty. I do not recommend staying here. Another guy who stayed there got his suitcases stollen along with his phone.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel Enrique Esquivel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Mar 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not need it in my stay so I didn't even use it but it's Ok,Plus you can walk to San Juan de Dios El Parian and Plaza Tapatia and leave the car inside their parking.
Stayed 1 night in Oct 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Sin comentarios
Stayed 1 night in Oct 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito, trabajadores amables, Cuartos limpios y precio muy bueno. A veces se puede oír música de un negocio cerca de ahí, recomiendo usar tapones para los oídos, los alrededores se ven un poco descuidados, con algo de gente indigente, pero hay mucha gente caminando así que no te sientes muy inseguro, además los indigentes muy raramente te piden algo. Me volvería a quedar aquí.
Stayed 1 night in Oct 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The place wa clean and very close the historic area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, estacionamiento seguro. Buen desayuno. Excelente atención
Stayed 5 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Sep 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Sep 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service
En general esta de acuerdo al precio, la cama cómoda, la habitación con lo básico y la atención del personal muy buena
Stayed 4 nights in Sep 2025

8/10 Good

Claudia Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación que nos tocó estaba en muy buenas condiciones, pero al estar enfrente de la avenida si hay mucho ruido a pesar de que las ventanas inhiben el ruido
Stayed 5 nights in Aug 2025

6/10 Okay

laura

Disliked: Cleanliness
Tienen estacionamiento, pero si llega un huésped nuevo y tú no tienes tu carro adentro y solo hay un lugar del estacionamiento, le dan tu lugar al nuevo. Te conseguí un estacionamiento casi enfrente, en otro hotel no te cobran pero si te deja cierta sosobra ( llegamos como a las 1 am) nos tomo por sorpresa. En cuanto a la limpieza, la coladera de la regadera está tapada en el cuarto que nos quedamos, y aún que perece limpio en teléfono estaba chorreado de sabe que y la puertas del closet también. Del personal unos fueron amables otros no los buenos días te respondían. De ahí en fuera, todo bien. Buen lugar para solo ir y dormir. (Lleven su almohada por qué las de ahí están duras y boludas)
Stayed 2 nights in Aug 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente valor por el precio, excelente servicio muy recomendable.
Stayed 1 night in Aug 2025

8/10 Good

Juan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Si recomendaría
Stayed 2 nights in Aug 2025