Hard Rock Hotel Guadalajara

4.0 star property
Beaux Arts hotel with full-service spa connected to the convention center in Zapopan

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May 2024

Hard Rock Hotel Guadalajara

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Hard Rock Hotel Guadalajara

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Check out the area

Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Popular LocationLa Minerva5 min drive
  • Popular LocationExpo Guadalajara5 min drive
  • Popular LocationBasilica de Zapopan10 min drive
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)34 min drive

Room options

Deluxe Room, 1 King Bed (Rock Royalty)

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Hair dryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Hot Tub

cleanliness

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Shower/tub combination
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Rock Royalty)

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Hair dryer
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Hair dryer
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Hot Tub

cleanliness

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Shower/tub combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Hair dryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the neighborhood

Zapopan

Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping center. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include La Minerva and University of Guadalajara Assembly Hall. Looking to enjoy an event or a game while in town? See what's going on at Jalisco Stadium.

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • La Minerva - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Akron Stadium - 9 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • Mr. Pampas - 8 min walk
  • Utc-6 Bar Hotel Hard Rock - 1 min walk
  • Agatha Kitchen Bar - Guadalajara - 2 min walk
  • Dogos Nacho - 9 min walk
  • El Socio - 7 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Expo Guadalajara
Located close to La Minerva and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a facial, a body scrub, or a massage at Rock Spa®, the onsite spa. The onsite restaurant, Sessions, features international cuisine. In addition to a garden and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An outdoor pool, smoke-free premises, and tour/ticket assistance
  • An elevator, free newspapers, and meeting rooms
  • Guest reviews speak highly of the location
Room features
All 348 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM–11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Beaux Arts architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch Smart TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 0 (one-way), (up to 18 years old)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 10:00 AM to 7:00 PM
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM–3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 330 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of La Minerva, Expo Guadalajara, and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Hard Rock Hotel Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 874 out of 1288 reviews" "
Rating 8 - Good. 198 out of 1288 reviews" "
Rating 6 - Okay. 109 out of 1288 reviews" "
Rating 4 - Poor. 53 out of 1288 reviews" "
Rating 2 - Terrible. 54 out of 1288 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
There was an event, loud music in the patio started at 10 am, I understand it’s the hard ROCK cafe, but people go on vacation or party, and music woke us up at 10 am
Stayed 1 night in Feb 2024

4/10 Poor

Evelia

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The Starbucks drinks were good, although they did not have any pastries. Food at the hotel was not tasty. Our family had to leave the property and Uber to restaurants with good authentic food. The staff was great friendly and also recommended excellent places to see and eat at
Stayed 4 nights in Mar 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and quick with every request. We had a couple of technical issues with the iPad that controls the entire room (AC, lights, drapes etc) and they came right away at 7:00 AM. The waitress Araceli at Seasions Restaurant was fantastic. We would definitely stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good installation, great atmosphere, easy to get there, good staff
Stayed 3 nights in Mar 2024

8/10 Good

Leda Maria Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandy, torrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
early check in is a plus. the staff is friendly
Stayed 1 night in Mar 2024

6/10 Okay

Boris

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Bertha

Liked: Amenities
Very convenient location and a very clean hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Alejandro, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Mar 2024

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024