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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Lobby
Interior
Free minibar, in-room safe, desk, soundproofing
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Room (Double Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Bathrobes
Rainfall showerhead
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Jetted bathtub
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Bathrobes
Rainfall showerhead
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Jetted bathtub
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Separate bathtub and shower
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 2 min drive - 1.5 miles
  • US Consulate General Guadalajara - 3 min drive - 1.7 miles
  • Minerva Roundabout - 3 min drive - 1.9 miles
  • Expo Guadalajara - 4 min drive - 2.4 miles
  • Basilica de Zapopan - 10 min drive - 5.2 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to reflexology, a deep-tissue massage, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • Meeting rooms, tour/ticket assistance, and a banquet hall
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 348 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM–3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara, and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

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Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1532 out of 2210 reviews
Rating 8 - Good. 346 out of 2210 reviews
Rating 6 - Okay. 176 out of 2210 reviews
Rating 4 - Poor. 87 out of 2210 reviews
Rating 2 - Terrible. 69 out of 2210 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 1 night in Apr 2025

10/10

Great hotel! Staff was super helpful and friendly
Stayed 3 nights in Mar 2025

10/10

The staff was fantastic always friendly
Stayed 7 nights in May 2025

10/10

Excellent hotel everything on the room was neat and clean really love this hotel
Stayed 1 night in May 2025

10/10

Todo excelente
Stayed 1 night in Jun 2025

10/10

The staff was great and rooms perfect
Stayed 3 nights in Apr 2025

10/10

Will definitely stay again. Friendly staff and safe area!
Stayed 4 nights in Apr 2025

10/10

Very helpful and friendly staff ! Great restaurants, beautiful decor as you would expect from the Hard Rock hotel . The Pool is fantástic … Nice gift shop . Overall a great stay and experience . Definitely coming back !
Stayed 3 nights in May 2025

8/10

Everyone was very friendly and helpful I will definitely go back!
Stayed 3 nights in May 2025

10/10

Excelente
Stayed 1 night in Jun 2025

10/10

Super nice stuff, Osvaldo is the best. This is my favorite place to stay. I love it ❤️❤️
Stayed 1 night in Jun 2025

10/10

Excelente
Stayed 1 night in May 2025

10/10

excelente
Stayed 1 night in May 2025

10/10

Excelente
Stayed 2 nights in May 2025

10/10

This property was clean and very friendly
Stayed 4 nights in Apr 2025

10/10

We have been staying in this property frequently for the last 4 years and it never disappoints. Everyone in the staff is very welcoming and professional. The food and the drinks at the bar are amazing as well.
Stayed 1 night in May 2025

10/10

I had a very great stay. Very clean room. Adjustable A/C. Amazing price. They also had a life band Friday night, which was great.
Stayed 1 night in May 2025

10/10

Excelente
Stayed 1 night in May 2025

4/10

Front Desk people and Housekeeping where awesome, waiters and staff at the Bar Area where rude, since we didn’t consume at the Bar.
Stayed 3 nights in Jun 2025

10/10

Excellent! Especially Franco was very helpful and everything he recommended was delicious and the places he suggested were amazing. Thank you
Stayed 2 nights in May 2025

10/10

Todo Nice
Stayed 1 night in May 2025

6/10

Front desk was terrible. The elevator wait was insane.
Stayed 1 night in May 2025

10/10

We had a great experience at the Guadalajara location . It felt very safe, uber would always arrive fast.
Stayed 3 nights in Apr 2025

10/10

Todo excelente !!!
Stayed 1 night in Apr 2025

10/10

M
Stayed 1 night in May 2025