Hard Rock Hotel Guadalajara offers an upscale experience near Minerva Roundabout. Enjoy the rooftop terrace, spa with reflexology and aromatherapy, garden, poolside bar, attentive staff, and high-speed WiFi throughout this vibrant property.
View all photos for Deluxe Room, 2 Queen Beds (Gold)
Deluxe Room, 2 Queen Beds (Gold)
8.88.8 out of 10
Excellent
17 reviews
(17 reviews)
City view
40 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi
View all photos for Deluxe Room, 1 King Bed (Gold)
Deluxe Room, 1 King Bed (Gold)
9.29.2 out of 10
Wonderful
35 reviews
(35 reviews)
City view
40 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)
Deluxe Room, 2 Queen Beds (Rock Royalty)
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
City view
40 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi
View all photos for Deluxe Room, 1 King Bed (Rock Royalty)
Deluxe Room, 1 King Bed (Rock Royalty)
7.87.8 out of 10
Good
7 reviews
(7 reviews)
City view
38 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Deluxe Room, 2 Queen Beds (Gold)
Deluxe Room, 2 Queen Beds (Gold)
Sleeps 4
Free WiFi
View all photos for Deluxe King Room
Deluxe King Room
Sleeps 2
Free WiFi
View all photos for Deluxe Two Queen Room
Deluxe Two Queen Room
Sleeps 4
Free WiFi
About the neighborhood
Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping center. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include Minerva Roundabout and University of Guadalajara Assembly Hall. Looking to enjoy an event or a game while in town? See what's going on at Jalisco Stadium. Visit our Zapopan travel guide
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
Self parking on site (MXN 60 per day)
Covered valet parking on site (MXN 60 per day; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 180 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Sessions
Things to do
Full-service spa
Gym
Hot tub
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Reflexology
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
26 floors
Banquet hall
Built in 2018
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
49-inch smart TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free stocked minibar
More
Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 1400 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 360 for adults and MXN 180 for children
Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
Self parking fee: MXN 60 per day
Covered valet parking fee: MXN 60 per day (in/out privileges)
Pet deposit: MXN 2000 per stay
Pet fee: MXN 1400 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Frequently asked questions
Does Hard Rock Hotel Guadalajara have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.
Is Hard Rock Hotel Guadalajara pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1400 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.
What time is check-in at Hard Rock Hotel Guadalajara?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM–3:00 PM for a fee.
What time is check-out at Hard Rock Hotel Guadalajara?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.
Where is Hard Rock Hotel Guadalajara located?
Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara, and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hard Rock Hotel Guadalajara Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I really like everything from the hotel, specially the staff they are super friendly and helpful. The staff from the bar very attentive. They always have entertainment.
All of the staff at the Hard Rock Guadalajara were polite and friendly. The food at the restaurant was delicious and the housekeepers were amazing. I felt very safe at the hotel.
This is a great property, great service in all areas, checking, parking, restaurant, swimming pool, etc. Employees always try to help you making sure that you are happy during your stay. This property is highly recommended for every travelers’ need
Room was beautiful; architecture modern and unique. Clean, spotless room, amenities and pool. Great restaurants, live music on Friday-Saturday with American rock favorites. Super courteous staff.
Amazing!!!!! Wonderful Hotel, staff was very friendly and accommodating. Restaurants were great, food was delicious, very impressed with overall experience. A++++
Very good. Great stuff very friendly. Will be back
Hamish
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
ELIAS
Mar 23, 2026
Liked: Staff & service
Bathroom sink wasn’t working, toiled water was real brown. Staff is great. Love this property but it needs some love. Wallpaper in rooms is sadly falling off the walls.