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HG Hotel

4.0 star property
Hotel connected to a shopping center in Zapopan with free valet parking

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Photo gallery for HG Hotel

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board
Property entrance
Terrace/patio
Daily cooked-to-order breakfast for a fee
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Jetted bathtub
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Balcony
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

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Front of property

Sleep Inn Guadalajara Galerias

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  • Parking included
  • Free WiFi
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About the neighborhood

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.4 miles
  • US Consulate General Guadalajara - 5 min drive - 2.6 miles
  • Expo Guadalajara - 6 min drive - 3.3 miles
  • Akron Stadium - 6 min drive - 3.4 miles
  • Basilica de Zapopan - 10 min drive - 5.5 miles

Getting around

  • Santa Filomena Station - 9 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪La Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Vips - ‬10 min walk
  • ‪Los Sarapes - ‬8 min walk
  • ‪El Pollo Pepe - ‬2 min walk

About this property

HG Hotel

Upscale hotel near Plaza Galerias Guadalajara Shopping Center
Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, a playground, and a hair salon. The on-site international cuisine restaurant, THE88BISTRO, offers breakfast, lunch, and dinner. Enjoy the 24-hour health club, as well as activities like archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Smoke-free premises, meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies, electric kettles, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • THE88BISTRO

Things to do

  • 24-hour health club
  • Archery
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 559
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 559

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 400.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Early check-in fee: MXN 559 (subject to availability)
  • Late check-out fee: MXN 559 (subject to availability)
  • Crib (infant bed) fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Is HG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at HG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at HG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 559 (subject to availability).

What time is check-out at HG Hotel?

Check-out is at noon. Late check-out is available for MXN 559 (subject to availability).

Does HG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 300 per vehicle applies.

Where is HG Hotel located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center and 2.6 mi (4.3 km) from US Consulate General Guadalajara. Akron Stadium and Expo Guadalajara are also within 6 mi (10 km).

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HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Stayed 1 night in May 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and attention.
Stayed 1 night in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Stayed 1 night in Jun 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Had surgery day before check in. The staff was very kind and helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Sergio uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nices
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 4 nights in Aug 2024

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

8/10 Good

TERESITA CARMEN

Liked: Staff & service, amenities, property conditions & facilities
I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
Stayed 7 nights in Jun 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal
Stayed 1 night in Jun 2025

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
CUMPLE CON MIS ESPECTATIVAS. GRACIAS
Stayed 1 night in Jun 2025

10/10 Excellent

José Antonio

Stayed 2 nights in Jun 2025

8/10 Good

ARMANDO

Stayed 1 night in Jun 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La señorita de la recepción fue muy poco amable
Stayed 1 night in Jun 2025

10/10 Excellent

María Cristina

Liked: Cleanliness, amenities
Limpia Segura
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y muy buena ubicación cerca de plaza galerías y lugares a donde ir a desayunar
Stayed 1 night in May 2025

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, property conditions & facilities
La seguridD
Stayed 1 night in May 2025

10/10 Excellent

Blanca Estela

Liked: Amenities
Comida limpia segura y muy buena atención del personal
Stayed 1 night in Apr 2025

10/10 Excellent

YURIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 3 nights in Apr 2025