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Hotel Plaza Genova Centro

3.5 star property
Travelers discover a vibrant urban retreat in Guadalajara where history surrounds them and international cuisine awaits at every meal

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine - Hotel Plaza Genova Centro (Guadalajara)
Breakfast, lunch, dinner served; international cuisine - Hotel Plaza Genova Centro (Guadalajara)
Front of property - Hotel Plaza Genova Centro (Guadalajara)
Reception - Hotel Plaza Genova Centro (Guadalajara)
Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board - Hotel Plaza Genova Centro (Guadalajara)
Hotel Plaza Genova Centro in downtown Guadalajara blends modern comforts with eco-conscious design. The restaurant serves international dishes, and the bar offers a relaxation spot. Guests appreciate the attentive staff, 24-hour business center, and fitness facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(218 reviews)

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Laptop workspace
In-room safe
Desk
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Laptop workspace
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Laptop workspace
In-room safe
Desk
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Located in Downtown Guadalajara, a neighborhood in Guadalajara, Hotel Plaza Genova Centro is near a metro station. Degollado Theater and Hospicio Cabanas are cultural highlights, and travelers looking to shop may want to visit Mercado Libertad. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • Metropolitan Cathedral showing night scenes, religious aspects and heritage architecture
    Guadalajara Cathedral
    3 min walk - 0.2 miles
  • Plaza de Armas featuring a city, a square or plaza and a church or cathedral
    Plaza de Armas
    3 min walk - 0.2 miles
  • Degollado Theater which includes interior views and theater scenes
    Degollado Theater
    3 min walk - 0.2 miles
  • Magno Centro Joyero
    7 min walk - 0.4 miles
  • Teatro Diana
    14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station
    5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    44 min drive

Restaurants

  • Starbucks
    3 min walk
  • Lonchería La Playita
    3 min walk
  • Café Boutique Degollado
    3 min walk
  • McDonald's
    4 min walk
  • Chai
    2 min walk

About this property

Hotel Plaza Genova Centro

Hotel near Degollado Theater
Located close to Guadalajara Cathedral and Mercado Libertad, Hotel Plaza Genova Centro provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Multilingual staff, 3 meeting rooms, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 197 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Plaza Genova Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Plaza Genova Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Genova Centro?

Check-out is at noon.

Where is Hotel Plaza Genova Centro located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. Mercado Libertad and Hospicio Cabanas are also within 15 minutes. San Juan de Dios Station is only a 5-minute walk and Plaza Universidad Station is 7 minutes.

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Reviews

Hotel Plaza Genova Centro Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1134 out of 1804 reviews
Rating 8 - Good. 415 out of 1804 reviews
Rating 6 - Okay. 138 out of 1804 reviews
Rating 4 - Poor. 57 out of 1804 reviews
Rating 2 - Terrible. 60 out of 1804 reviews

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff people were excellent and very helpful!!
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff personnel is very friendly, they gave us the room a few hours prior the regular check in time so we could rest and enjoy the city, the restaurant in the hotel is a good option if you don't want to go outside and find a restaurant, the location is also good, 10 min walk from the points of interest
Stayed 3 nights in Nov 2025

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Hotel is within walking distance from a lot of locations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Great service nice location. We will stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, the bar staff were extremely friendly, will stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great service all around
Stayed 11 nights in Oct 2025

10/10 Excellent

AGUSTIN HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and beds are very comfortable. There are many dining options around the hotel. Staff is very nice and helpful. The hotel has its own restaurant and the food is very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
The wonderful staff
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Staff was very friendly, the hotel needs some upgrades.
Stayed 1 night in Oct 2025

8/10 Good

Kim Luu Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! Close to important points of the city. Staff were very friendly and helpful. I would stay here again, no doubt!
Stayed 6 nights in Aug 2025

10/10 Excellent

Toan

Liked: Cleanliness, staff & service, property conditions & facilities
Professional employees
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
Stayed 8 nights in Sep 2025

8/10 Good

Amanda Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was good for the price. My initial room was in bad conditon with a leaking roof over the toilet and very loud from the outside traffic, as well as not equipped with drinking water. Luckily the hotel staff was prompt at getting me into a new cleaner and quiter room that also had water provided. The hotel stated that it has a gym, but it is just a room with 3 treadmills, one of which was broken. Do not recommend if you need to stay somewhere with a gym.
Stayed 3 nights in Aug 2025

2/10 Terrible

Adrianna

Disliked: Cleanliness, amenities, property conditions & facilities
i am writing this from a different hotel, where we finally feel safe and respected after escaping the absolute nightmare that was Hotel Plaza Génova. We cut our 4-night stay short after just two days, and the reason was not just the filthy conditions, but what I can only describe as systematic harassment and extortion. This hotel subjected us to a predatory scam. Despite paying an upfront "additional person" fee at check-in, staff member Tatiana harassed us with 4 calls and 4 texts before illegally locking us out of our room. They demanded more money to reactivate our key, holding our belongings hostage. This extortion was repeated nightly. The rooms were uninhabitable, reeking of sewer and with a flooded, backed-up shower. Our requests for a room change were ignored. The combination of bullying, fraudulent charges, and vile conditions forced us to abandon our paid stay and leave early. This is not just a bad hotel; it is a scam operation. Avoid at all costs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Otoniel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025

10/10 Excellent

Moises

Excelente
Stayed 1 night in Dec 2025

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

jose omar

Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an adventurous and peaceful stay here.!
Stayed 7 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ex excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you just want to stay somewhere in the center of Guadalajara!
Stayed 5 nights in Jul 2025

2/10 Terrible

Mozart

Disliked: Amenities, property conditions & facilities
The hotel's rating as four-star should be reviewed and re-evaluated. Nothing from the pictures and ratings could have prepared me for the poor condition of this hotel. An extreme disappointment.
Stayed 3 nights in Dec 2025

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Oct 2025