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Hotel Plaza Genova Centro

Property class: 3.5

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Photo gallery for Hotel Plaza Genova Centro

A modern interior with a wooden floor, a wall-mounted shelf with decorative items, and a large mirror reflecting the room. - Hotel Plaza Genova Centro (Guadalajara)
A buffet setup with various food containers and a stack of plates. - Hotel Plaza Genova Centro (Guadalajara)
A hotel room with two beds, a TV, a small kitchenette, and a bathroom visible through an open door. - Hotel Plaza Genova Centro (Guadalajara)
A bathroom with a large mirror, two sinks, and a floral-patterned wall. - Hotel Plaza Genova Centro (Guadalajara)
A spacious lobby with seating areas, a reception desk, and a staircase leading to other floors. - Hotel Plaza Genova Centro (Guadalajara)
Located close to Degollado Theater and Guadalajara Cathedral, Hotel Plaza Genova Centro provides a bar and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a bed, desk, chair, and a bedside table with a lamp.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a bedside table with a phone, a mirror, and a wall-mounted light fixture.

Deluxe Double Room

9.8 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Downtown Guadalajara, a neighborhood in Guadalajara, Hotel Plaza Genova Centro is near a metro station. Degollado Theater and Teatro Diana are cultural highlights, and travelers looking to shop may want to visit Mercado Libertad. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, including a large dome and spires.
    Plaza de Armas
    3 min walk - 0.2 miles
  • A historic building with classical architecture, featuring columns and detailed sculptures.
    Degollado Theater
    3 min walk - 0.2 miles
  • A plaza with abstract sculptures and a building with a clock tower.
    Plaza Tapatia
    5 min walk - 0.3 miles
  • Teatro Diana
    14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station
    5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    44 min drive

Restaurants

  • La Chata
    4 min walk
  • Café Boutique Degollado
    3 min walk
  • McDonald's
    4 min walk
  • Starbucks
    3 min walk
  • Lonchería La Playita
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to February 11 2028 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Plaza Genova Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Plaza Genova Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Genova Centro?

Check-out is at noon.

Where is Hotel Plaza Genova Centro located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. Mercado Libertad and Hospicio Cabanas are also within 15 minutes. San Juan de Dios Station and Guadalajara Centro Station are within a 5-minute walk.

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Reviews

Hotel Plaza Genova Centro Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1671 out of 2452 reviews
Rating 8 - Good. 502 out of 2452 reviews
Rating 6 - Okay. 155 out of 2452 reviews
Rating 4 - Poor. 65 out of 2452 reviews
Rating 2 - Terrible. 59 out of 2452 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Convenient location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel. Beds were comfy and room was very clean. Had a great stay! Will be sure to stay here again next time we’re in Guadalajara
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice buffet. Great service.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to many city sites. Staff were great. Given alll the city activities, staff made it easy to coordinate parking for us.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the rooms are great. I highly recommended
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and neat and would be back.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome vey clean hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated hotel with great staff. Located in the center of town, so its very walkable to restaurants and many historical places downtown Guadalajara. It was my first time staying here but I am sure I will return.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
They’re doing some remodeling at the moment. So the actual lobby looks totally different from the pictures but the rooms specially on the 6th floor looks upgraded. The location is superb!!! Just 5 min walk to the cathedral and the plaza. Plenty of restaurants nearby. The area is pretty safe too. I would recommend this hotel for those who are not very picky.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, place has been renewed with super comfortable beds and clean modern decor. Quiet even though is in the heart of centro histórico, right on the main hove of Calle Juárez-don’t let the deterioration of this yesteryear beauty fool you; is worth staying here at Gran Genova;-we would definitely stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and rooms were very clean and very centralized to the center of the city. The most important thing about staying at Hotel Plaza Genova was the water issues that are currently going on in Guadalajara. Hotel Plaza Genova did not have that problem as we had in the other Hotel we stayed our first night in Guadalajara. Even though they are currently going through renovation the Hotel was very clean and welcoming. We have another trip planned for February and we will most definitely book to stay there again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, super clean, and quiet and peaceful place to rest, love staying there, I'll choose this location every time I visit Guadalajara, thank you for make my experience so memorable!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were polite, hotel was clean, convenient location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the downtown. Hotel has been renovated. Breakfast is good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you hotel genova specially Room attendants they work hard to make guest meet their needs and satisfaction,its clean and everyday my bed are made a washrooms are cleaned we appreciate Room attendants thank you for having us will surely stay here again,the entire property is clean,i recommend this hotel if you stay in centro
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Everything was perfectly good. If I go to guadalajara again I will get the same hotel 👍👍💖
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one night stay was wonderful! Highly recommended. Clean and safe and so helpful even when I made the reservation for the wrong day. The location is close to the market and the mega jewelry center. We were able to take a bus the next day back to Aguascalientes.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby to our room and everything in between was clean. All the staff was friendly and always willing to help. Would cup games are available to watch in their restaurant located in the lobby. It's located in a great place that is walking distance to make good restaurants, San Juan de Dios, Cathedral of Guadalajara and many more things. I would stay here again.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The AC never cool down enough, I report the problem, it never got solved. The TV reception was awful, the signal was lost every few minutes, we didn't spend much time in the room but at night while we get ready to sleep the TV reception and AC temperature matters. The room was cleaned every day really good. This is a quiet clean place.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby was old and needs some updating! The hallways and rooms are very modern and the beds were comfortable! Location is great if you need to be in the historic part of town I was there for the world Cup fan fast was close by and very convenient for me! But the stadium and the airport were considerably farther away and not easy to access!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely return! The place was clean, staff was friendly and the food was amazing! It’s walking distance to tourist attractions.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff, would definitely stay there again
Stayed 5 nights in May 2026