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Hotel Plaza Genova Centro

3.5 star property
Hotel with free parking, 3-minute walk to Degollado Theater

Choose dates to view prices

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Hotel Plaza Genova Centro in downtown Guadalajara blends modern comforts with eco-conscious design. The restaurant serves international dishes, and the bar offers a relaxation spot. Guests appreciate the attentive staff, 24-hour business center, and fitness facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Room options

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(206 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Laptop workspace
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Hospicio Cabanas - 12 min walk - 0.7 miles
  • Teatro Diana - 14 min walk - 0.8 miles
  • Jalisco Stadium - 13 min drive - 2.7 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Tortas Ahogadas El Güerito - ‬3 min walk

About this property

Hotel Plaza Genova Centro

Hotel near Degollado Theater
Located close to Guadalajara Cathedral and Mercado Libertad, Hotel Plaza Genova Centro provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Additional perks include:
  • Free self parking
  • Luggage storage, tour/ticket assistance, and 3 meeting rooms
  • Multilingual staff, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 197 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Plaza Genova Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Genova Centro?

Self parking is free at this property.

What time is check-in at Hotel Plaza Genova Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Genova Centro?

Check-out is at noon.

Where is Hotel Plaza Genova Centro located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. Mercado Libertad and Hospicio Cabanas are also within 15 minutes. San Juan de Dios Station is only a 5-minute walk and Plaza Universidad Station is 7 minutes.

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Reviews

Hotel Plaza Genova Centro Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 1039 out of 1685 reviews
Rating 8 - Good. 402 out of 1685 reviews
Rating 6 - Okay. 137 out of 1685 reviews
Rating 4 - Poor. 54 out of 1685 reviews
Rating 2 - Terrible. 53 out of 1685 reviews

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Great service nice location. We will stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dicsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Expedia for the excellent stay and the Hotel Plaza Genova Centro
Stayed 9 nights in Jul 2025

8/10 Good

Kim Luu Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Salcido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Aug 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but too busy a bit noisy at night time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was really nice and helpful The bellboy named Rene was one special person always on ti help he is a perfect representative of the spirit of service Thanks for your help
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
Stayed 8 nights in Sep 2025

4/10 Poor

Jose Mario Ramirez

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to update accommodations and room
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 1 night in Aug 2025

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ser
Stayed 4 nights in Jul 2025

8/10 Good

Julio Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

6/10 Okay

Bertha

n
Stayed 5 nights in Jul 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, todo bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities
Aceptable
Stayed 7 nights in Oct 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho hospedarnos en el hotel Plaza Genova, muy centrico, todos muy amables, la habitación muy limpia.
Stayed 4 nights in Oct 2025

2/10 Terrible

Manuel Alvarez

Disliked: Cleanliness, amenities, property conditions & facilities
Este hotel es un fiasco, primero las fotos de lo cuartos no muestra la realidad. No entiendo como hay gente que le de más de 2 estrellas (ah de ser falsas reseñas creadas por el mismo hotel). Primero el cuarto estaba muy viejo, el teléfono era tan viejo que nisiquiera podías llamar a recepción. Había varias partes rotas al igual que ciertos muebles. El cuarto estaba sucio y no estaba limpio por que todavía tenía cabellos en las almohadas y holia mucho a moo con humedad . Si pudiera subir las fotos las subiría. Fuimos a hablar con recepción para explicar que no nos hibamos a quedar en el hotel debido a que no era nada a los de las fotos y solo dijeron “una disculpa aveces las fotos se toman de diferente ángulo” me mencionó que lo tenía que cancelar por expedía para recibir mi reembolso por que no nos quedamos ni una noche y después expedía dijo que no podía por que el hotel rechazó el reembolso. Hay otros hoteles del mismo precio y muchísimo mejor y en mejor área. Honestamente no lo recomiendo. No se arriesguen si no quieren salir decepcionado de este hotel.
Teléfono tan viejo que nisiquiera funciona para llamar a recepción
Stayed 4 nights in Oct 2025

6/10 Okay

Enrique

El estacionamiento es seguro nunca se me ha perdido nada y el servicios es rapido
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Staff & service
Está en un lugar muy céntrico y de fácil acceso al Macrobus y tren ligero. Cerca de varios lugares del centro histórico, muchos restaurantes alrededor. Lo malo es la habitación, se veía sucia con telarañas en el techo, paredes manchadas, regadera con fuga, el clóset un poco suelto, el joven del check in ni siquiera volteó a verme a los ojos. Pero si puedo decir que las demás personas fueron muy amables: Aracely la camarista, el joven de mantenimiento, el Sr. Ricardo de la entrada, la joven del check out :)
Stayed 4 nights in Oct 2025

10/10 Excellent

AGUSTIN HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and beds are very comfortable. There are many dining options around the hotel. Staff is very nice and helpful. The hotel has its own restaurant and the food is very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pedro Pablo Ochoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos limpios, personal hamable, mis felicitaciones para los botones muy amables siempre.
Stayed 3 nights in Oct 2025

10/10 Excellent

SAHIRA

Liked: Cleanliness, staff & service, amenities
Tenia valet que recibia los autos, tenia restaurante pero no tuvimos tiempo de desayunar, ya que saliamos temprano
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2025

8/10 Good

manuel

Liked: Amenities
Muy buena ubicación y muy limpio.
Stayed 1 night in Oct 2025

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