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Donaire Hotel Boutique

Property class: 3.5

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Photo gallery for Donaire Hotel Boutique

A balcony with a table, two chairs, a wine bottle, and a glass. - Donaire Hotel Boutique (Ajijic)
A swimming pool with a view of surrounding trees and a brick wall. - Donaire Hotel Boutique (Ajijic)
A modern building with a glass facade, outdoor seating area, and potted plants. - Donaire Hotel Boutique (Ajijic)
A bedroom with a large bed, a view of a cityscape and mountains through a large window. - Donaire Hotel Boutique (Ajijic)
A dining table set for a meal with plates, cutlery, and wine glasses, surrounded by chairs. - Donaire Hotel Boutique (Ajijic)
Located close to Church of Ajijic and Ajijic Malecón, Donaire Hotel Boutique provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage at Donaire, the onsite spa. Be sure to enjoy a meal at DONATERRA, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Panoramic Room, 1 King Bed, Balcony, Lake View

A hotel room with a large bed, a desk with a computer, a chair, and a view of the sea through a sliding glass door.

Panoramic Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room, Balcony, Lake View

A hotel room with a large bathroom sink, a mirror, a towel, and toiletries. There are two beds with headboards and pillows.

Panoramic Double Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Ajijic, Donaire Hotel Boutique is in the city center and near a boardwalk/promenade. Chapala Malecon is a notable landmark, and the area's natural beauty can be seen at Lake Chapala and San Juan Cosala Boardwalk. Ajijic Malecón and Church of Ajijic are two other places to visit that come recommended. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain biking, ecotours, and rock climbing. Visit our Ajijic travel guide
Map
Privada de Juarez 21, Colonia Centro, Ajijic, JAL, 45920

What's nearby

  • A wooden pier extending into calm water with mountains in the background.
    Lake Chapala
    12 min walk - 0.7 miles
  • Church of Ajijic
    7 min walk - 0.4 miles
  • Ajijic Malecón
    10 min walk - 0.6 miles
  • Santos Degollado Secondary School
    19 min walk - 1.0 mile
  • Laguna Shopping Centre
    8 min drive - 1.7 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    44 min drive

Restaurants

  • Merendero Lake Burger
    8 min walk
  • Gossips Kitchen
    8 min walk
  • Pizza Mi Pueblo
    8 min walk
  • The Ajijic Spot
    8 min walk
  • Lago cafe & cocina
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DONATERRA

Things to do

  • Full-service spa
  • Outdoor pool
  • Private wine tours
  • Winery release events
  • Yoga classes

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Donaire Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is Donaire Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Donaire Hotel Boutique?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Donaire Hotel Boutique?

Check-out is at noon.

Where is Donaire Hotel Boutique located?

Located in the heart of Chapala, this spa hotel is within a 15-minute walk of Church of Ajijic, Ajijic Malecón, and Lake Chapala. Chapala Malecon and San Juan Cosala Boardwalk are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Donaire Hotel Boutique Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 135 out of 175 reviews
Rating 8 - Good. 31 out of 175 reviews
Rating 6 - Okay. 6 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 1 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Great checkin, friendly staff, english well spoken by staff. Beautiful view of lake
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Staff & service
Beautiful and relaxing! The view was spectacular and the staff was simply the best! Very kind, very helpful and very pleasant!!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views of the chapala lake and mountains around it. Fast check in
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Mexico

Everyone and everything was absolutely amazing. The hotel is stunning. Service is 10 out of 10. The breakfast was cooked to perfection every morning. My girlfriend and I will miss the green juice and coffee every morning. Highly recommend
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service. Friendly people
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded our expectations. The staff were amazing and so helpful. The view is spectacular. It was a short walk to the centro and malacon. The property is a gem, very comfortable and has lots of spaces to sit and chill. Loved the welcome Marg too. Look forward to a return visit.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Great views

Didn't quite live up to our expectations as per the reviews and price.
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
First, five minutes after I made the reservation I had questions so I called, but the hotel was not open until 8am CST. No one answered the phone until 915 CST. We decided to make the reservation here because of the accommodations that were listed on Expedia and due to my mothers health conditions. We arrive at the location after going through a process of figuring out the area because it is a bit reclusive. We arrive at the location to find out that three days before we had arrived that the kitchen staff and bar staff contract had been terminated. This was a huge concern for us, because anything nearby for eating was 2 miles away, at least. The person that received us said he would cancel the reservation because it did not meet what the accommodations that were listed on Expedia were no longer available. We only decided to stay there because the accommodation fit the things that my mother needed to accommodate her diabetic concerns. We had to go to the next town to locate something very last minute with no reservations. We booked it and called the hotel services at Donaire. But the hostile and not customer friendly Mariana at the front counter backed out of what was said earlier and would not cancel the hotel reservation. I pleaded with her with all sincerity and the only thing she took with pride was to tell me how much she was sorry, but she couldn’t cancel it. This place false advertise their services. It’s like take it or leave it once you’re there. Please be careful.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el ambiente cálido y natural fue lo que mas me gusto, el servicio excelente. lo único que falta es un elevador
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que es un lugar muy tranquilo, tiene muy limpias y amplias las habitaciones. Además de hermosa vista de la laguna.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comunicación con el huésped es fuera de serie. Eso se aprecia. El servicio es en general muy bueno, los empleados tienen sobre todo muy buena actitud. A lo mejor les falta un poco de entrenamiento para atender a una clientela exigente.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy lindo el sitio, el personal siempre muy amable y dispuesto a ayudar siempre, lo único malo es que no tenían servicio de restaurante y pedir comida no era lo más cómodo siempre
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice and it was clean, but the TV did not work, the hot water took 30 minutes running to actually come out, but the shower drain was plugged so I had to take a super fast shower cause the water was going to spill out since it ran for so long. The front desk closes at 10pm so there was no one at the desk to tell about the tv and shower issues. It was 9pm when we checked in and wanted to have dinner or something to eat but once we got there they tell us the restaurant was not in service due to contract issues so there was no food in the hotel to purchase at all. We Gad to go back downtown to find out everything was closed already. Also the property is up in the top hill hidden away, very odd location and unsafe. Additionally the Property is under construction and made a mess of our car with dust. I would not stay here again. Just the location alone was a huge disappointment and then to add all the other issues made it awful. The room we got had a nice view of the city but sadly we didn’t enjoy our stay.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Muy bonito y un excelente servicio!!!
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugiero instalar teléfonos en las habitaciones. Informar con antelación a los huéspedes sobre la posibilidad de extender el check-out previo pago extra.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Las cortinas no cubren adecuadamente por lo qué hay demasiada luz en el cuarto, también hubo mucho ruido de martillazos y construcción desde muy muy temprano en sábado, nos e puede ir a dormir y descansar
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and beautiful view
Stayed 5 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no pertenece al mismo hotel, está subrogado y aunque los empleados del restaurante tuvieron siempre la mejor actitud, les faltaban muchos productos y había descontrol.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Muy agradable lugar para relajarse
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!!!

Excelente hotel! El servicio maravilloso y la comida deliciosa!!!!! Me encanto!
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

We had a lovely stay. It was a large room with a great view of the city. The daily breakfast in the restaurant was excellent. We ate dinner twice in the restaurant and both times was delicious.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relax hotel
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a beautiful as the photos! However it is on a hill and there is not an elevator. For us it wasn't a problem but be prepared.
Stayed 6 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, convenient location, clean
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing, the view spectacular, the food delicious, the rooms spacious, and the staff caring and attentive.
Stayed 5 nights in Sep 2021