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Del Carmen Concept Hotel

Property class: 3.5

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Photo gallery for Del Carmen Concept Hotel

A hotel room with a large bed, a wardrobe, a desk with a lamp, and a wall with animal decals. - Del Carmen Concept Hotel (Guadalajara)
Property video
A bathroom with two large copper sinks, a mirror, a towel rack, and a television on the wall. - Del Carmen Concept Hotel (Guadalajara)
A dining area with multiple tables and chairs, a buffet setup, and a colorful wall decoration. - Del Carmen Concept Hotel (Guadalajara)
An outdoor dining area with multiple tables and chairs, a green wall with plants, and colorful fabric drapes. - Del Carmen Concept Hotel (Guadalajara)
Located close to Guadalajara Cathedral and Teatro Diana, Del Carmen Concept Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a hot stone massage or other spa services. The on-site restaurant, Chai Food, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

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Room options

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Showing 8 of 8 rooms

View all photos for Alcoba Twin Soriano

A hotel room with two beds, a wooden wardrobe, a red curtain, and a wall with a geometric design.

Alcoba Twin Soriano

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Friedeberg

A hotel room with a large bed, a wardrobe, a desk with a lamp, and a wall with animal decals.

Suite Friedeberg

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Varo

A hotel room with a checkered floor, a bed with white and red bedding, a wooden wardrobe, a clock on the wall, and a television on the left.

Junior Suite Varo

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Full Size Gerzso

A bedroom with a bed, a wooden headboard, a window with a view, and a television on the wall.

Alcoba Full Size Gerzso

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Tamayo

A modern hotel room with a large bed, a red sofa, a red lamp, and a large mirror.

Master Suite Tamayo

  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Coronel

A bed with a wooden headboard, a green throw blanket, and white bedding. There is a red chair and a small table with a lamp. The room has a blue and green tiled floor.

Suite Coronel

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Vlady

A hotel room with a bed, a desk, a chair, a small table, and a window.

Suite Vlady

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Carrington

A hotel room with a bed, a red chair, a wooden headboard, and a view of the sea through a window.

Suite Carrington

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Guadalajara neighborhood, Del Carmen Concept Hotel is connected to the airport. Minerva Roundabout and Basilica de Zapopan are notable landmarks and Acuario Michin is a popular area attraction. Guadalajara Cathedral and Teatro Diana are two other places to visit that come recommended. Spend some time exploring the area's activities, including hot springs and winery tours. Visit our Guadalajara travel guide
Map
Calle Jacobo Galvez No. 45, Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • A historic building with ornate architecture, including a large dome and spires.
    Plaza de Armas
    7 min walk - 0.4 miles
  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    9 min walk - 0.5 miles
  • A historic building with classical architecture, featuring columns and detailed sculptures.
    Degollado Theater
    12 min walk - 0.7 miles
  • Centro Cultural
    9 min walk - 0.5 miles
  • Teatro Diana
    16 min walk - 0.9 miles

Getting around

  • Juarez Station
    3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    33 min drive

Restaurants

  • Okuma
    2 min walk
  • Californias Bar
    3 min walk
  • Six Color Bar
    3 min walk
  • La Borrasca
    2 min walk
  • Mi Terraza Lounge
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 175 per day)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 49 to 259 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chai Food

Things to do

  • Books

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 1867
  • Renovated guestrooms - February 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 49 to 259 per person
  • Nearby parking fee: MXN 175 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 01140395fe895

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Del Carmen Concept Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Del Carmen Concept Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Del Carmen Concept Hotel?

Check-out is at noon.

Where is Del Carmen Concept Hotel located?

Located in Downtown Guadalajara, this hotel is within 1 mi (2 km) of Guadalajara Cathedral and Teatro Diana. Acuario Michin and Minerva Roundabout are also within 3 mi (5 km). Juarez Station is only a 3-minute walk and Plaza Universidad Station is 8 minutes.

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Reviews

Del Carmen Concept Hotel Reviews

8.2

Very Good

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 98 out of 204 reviews
Rating 8 - Good. 59 out of 204 reviews
Rating 6 - Okay. 23 out of 204 reviews
Rating 4 - Poor. 14 out of 204 reviews
Rating 2 - Terrible. 10 out of 204 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great friendly vibes from hotel and Chai onsite restaurant. Great place to enjoy the day or evening in Guadalajara.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel several times since march and I enjoy it very much. It’s located in a central location and the staff is very friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Centro. Easily walkable. Lots to do nearby.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very central. The rooms have little balconies they're very convenient for fresh air.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the uniqueness of this hotel. Every room is different and with its own theme. This time around I stayed with my family and everything was great. Can’t wait to come back and stay here again!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Del Carmen is great facility with very helpful staff, beautiful comfortable rooms, and a good location. I would highly recommend the “chia” restaurant for its food, service, community vibe and its manager Morris (sp?). The only con was that the front desk does not appear to be 24 / 7 and we arrived late, due to a delayed flight.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura was a fantastic host. Thanks for a lovely stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was nice something different the employees were amazing
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Every thing was great
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very quirky and affordable. Nice staff and good food and service
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Del Carmen is right in the middle of restaurants and shopping and just a short walk to Guadalajara's historic centre. The attached restaurant provides great value and we enjoyed both our lattes and breakfast. I highly recommend Del Carmen.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms have been carefully designed and represent the work of an individual artist.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Not the best,better stays elsewhere

Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo tríp

It was koo
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
s
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The elevator was broken and stairs did not have enough light. The towels were nor very confortable and the room itself is designed in a way that was not comfortable. The restaurant was great and the location is ideal, very close to the cetro historico.
Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It´s a hotel for people that like parties. It also has a kind of bar inside, so people from the city or turistic groups come for breakfast or to hang out in the evening. My stay was on a Friday, and the music was so loud in the lobby that my room trembled. There is little privacy because all the rooms have connection to the the place downstairs where people have food. The rooms are very cozy and have nice design. Therefore, if your intention is to have some calm and cozy stay in Guadalajara, forget this hotel.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
They were not made aware of my reservation made thru orbitz, same as happened with the first hotel during this trip.
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Hot water and internet was coming in and out all time . Shower head was not working properly , no air conditioning. There was a gap on the door on the shower
Stayed 10 nights in Feb 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

5 out of 10 experience

Not a 24 hr service. I had to knock on door to get in at night time. Cable TV was not working and request to fix it but never did.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
The room was well decorated with cool art. Staff seemed really nice…but that’s about it. Our key worked half the time. The other half we had to get someone from the staff to let us in since the key would not work. They said they were going to get a locksmith to fix the issue but that never happened. Also, it is very loud with the lobby/restaurant downstairs. They set up a weekend brunch nice and early and you can hear all the table being dragged and set up. And last but not least, we had no hot water to shower with the last two days. Would not recommend and will not be back.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms. What’s more frustrating is that hotel administration is dismissive and unresponsive of the guests concerns, and request. While the day-to-day staff is nice, they can’t solve most issues and only provide an email address for the “supervisor” who was supposedly out of town, didn’t bother to reply an email explaining several of the hotel issues. The hotel staff doubles up as the restaurant staff (Chai), so it seems like the restaurant downstairs is the main priority and the hotel rooms are mostly ignored. Please avoid this hotel until the management decides to resolve the leaky room, the broken elevator, the lack of internet, and the broken phone and no signal TVs! El concepto de hotel es encantador, nos alojamos antes allí. PERO actualmente en 2022, varios de los elementos del hotel (ascensores, teléfonos, teles) están descompuestos o necesitan reparaciones URGENTES. El techo gotea en algunas habitaciones. Lo que es más frustrante es que la administración del hotel es desdeñosa y no responde a las preocupaciones y solicitudes de los huéspedes. Si bien el personal en el hotel es cortes no pueden resolver la mayoría de los problemas ¡Evite este hotel hasta que la gerencia decida resolver las fugas, el ascensor roto, la falta de Internet, el teléfono roto y TV sin señal!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great classic hotel
Stayed 3 nights in Jun 2026