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Bay Gardens Hotel

Property class: 3.5

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Photo gallery for Bay Gardens Hotel

An inflatable water park with various play structures and slides. - Bay Gardens Hotel (Gros Islet)
Property video
A hotel lobby with a reception desk, seating area, and a view of the bar area. - Bay Gardens Hotel (Gros Islet)
A restaurant with multiple tables and chairs, a central bar area, and a view of the outdoors. - Bay Gardens Hotel (Gros Islet)
A sign for Bay Gardens Hotel surrounded by lush greenery and vibrant flowers. - Bay Gardens Hotel (Gros Islet)
Close to Reduit Beach and Rodney Bay Marina, Bay Gardens Hotel provides a free breakfast buffet, a poolside bar, and a free manager's reception. The on-site Caribbean cuisine restaurant, Spices, offers breakfast, lunch, dinner, light fare, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One Bedroom Croton Suite

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a wall-mounted air conditioner.

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

A hotel room with two beds, a bathroom, and a closet.

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

A hotel room with two beds, a bathroom, and a closet.

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

A hotel room with a bed, a nightstand, a TV, and a view of the bathroom.

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

A hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a bathroom door.

Croton Standard King

7.0 out of 10
Good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

A hotel room with two beds, a TV, a desk, a chair, and a plant.

Croton Superior Double

7.4 out of 10
Good
(18 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a kitchen area.

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

A hotel room with a bed, bedside tables, a desk, a chair, and a TV.

Standard Room King

8.2 out of 10
Very good
(29 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

A hotel room with a bed, a desk, a chair, a television, and a ceiling fan.

Superior Room Double

8.6 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, Bay Gardens Hotel is in Rodney Bay, a neighborhood in Gros Islet with great shopping. While the natural beauty of Pigeon Island National Landmark and Reduit Beach can be enjoyed by anyone, those looking for an activity can check out Rodney Bay Marina. Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and horse riding. Visit our Gros Islet travel guide
Map
Rodney Bay Village, Gros Islet

What's nearby

  • A beach with clear turquoise water, boats, and a distant mountain.
    Reduit Beach
    15 min walk - 0.8 miles
  • A marina at sunset with boats docked and palm trees in the foreground.
    Rodney Bay Marina
    15 min walk - 0.8 miles
  • Baywalk Shopping Mall
    3 min walk - 0.2 miles
  • Rodney Bay Aquatic Centre
    3 min drive - 1.5 miles
  • Friday Night Street Party
    3 min drive - 1.9 miles

Getting around

  • Hewanorra Intl. Airport (UVF)
    99 min drive

Restaurants

  • Spinnakers Restaurant & Beach Bar
    16 min walk
  • KFC
    3 min walk
  • Key Largo
    8 min walk
  • Royal Palm Bar
    8 min walk
  • Rich Crew Trini Food
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 100 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Bay Gardens Hotel have a pool?

Yes, this property has 3 outdoor pools.

Is Bay Gardens Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bay Gardens Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Bay Gardens Hotel?

Check-out is at 11 AM.

Does Bay Gardens Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Are there all-inclusive benefits at Bay Gardens Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Bay Gardens Hotel located?

Located in Rodney Bay, this hotel is within 1 mi (2 km) of Baywalk Shopping Mall, Reduit Beach, and Rodney Bay Marina. Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bay Gardens Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 417 out of 1007 reviews
Rating 8 - Good. 338 out of 1007 reviews
Rating 6 - Okay. 143 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff was help full bech view is nice breakfast is good
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Staff was very friendly they gave exceptional service and
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent what I really liked. Was the breakfast menu awesome. All the local Creole menu was incorporated every morning for breakfast loved it.
Stayed 8 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned with toiletries available. Staff were very friendly and cooperative. Breakfast was great.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lovely staff
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The staff were extremely helpful and welcoming, the rooms were clean and comfortable, and the service at the sister restaurants was remarkable. Overall, a wonderful experience—I would definitely stay again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time ever and I definitely will be back ! I love the staff so so so much ❤️❤️ From Janeerah ❤️
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was a family of four and they stayed in one room the room was more than comfortable and adequate for the family. Breakfast was Caribbean styles which was appreciated.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff stands out. The food was great especially breakfast. My family had a great time at the various pools. Kids can also enjoy the pool.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people with great customer service they go above and beyond to make sure your taken care of and all your needs are met
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Bay Gardens in St. Lucia! The food was exceptionally delicious, with every meal being a delight. The staff were extremely friendly, welcoming, and attentive, which made the overall experience even more enjoyable. Their warm hospitality truly made a difference, and I would definitely recommend Bay Gardens to anyone looking for great food and excellent service. Keep up the amazing work! 🌴✨
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable, the staff were very pleasant and very accommodating I was able to do late checkout for about 4.5 hours and it only cost $60, i will defintely recommend here and stay again, only thing I will stay at the Resort next time as it is beachfront, but they provide hourly shuttles from 9:30 am to the resort from any of their properties which is great.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Hotel is near everything!! Will definitely be back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service Clean Food was very good. Airports conditions was working excellent. 💯%
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the cleanliness of my room!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and friendly staff. Close to supermarket, bank, mall, restaurants etc.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. The staff were pleasant and attentive. The amenities were nice. Rooms were clean. I liked the reading area. Breakfast was great, wide variety of items.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The room was very clean. Really helped to improve the overall experience of the vacation
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bajan breakfast. The
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close everything fun and under the sun. The staff helped me and my group the entire time we needed transportation or Recommendations on what to do around the island. Very convenient to all your needs, definitely will stay here again
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Friendly staff, wonderful breakfast with great variety!
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay Gardens Hotel is truly my home away from home whenever I’m in Saint Lucia. The location is super ideal & in the heart of everything you will need offsite.💚 From Ms. Gustave the General Manager and Ms. Helena at the resturtant to the wonderful housekeeping team, the hardworking groundskeepers who keep the property beautiful, and every single staff member, I am so grateful for your kindness, warmth, and hospitality. You always go above and beyond to make every stay feel comfortable, safe, and welcoming. It may be a small and intimate hotel, but that’s exactly what makes it so special. The personal care, genuine friendliness, and peaceful atmosphere make it a true home away from home. Thank you, Bay Gardens Hotel, for always making me feel like family. I can’t wait to return! 🇱🇨
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but small and the staff were very friendly and helpful.
Stayed 3 nights in Feb 2026