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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk
Aerial view
Exercise/lap pool
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

Highlights

Balcony
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Family room Eiger | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Shower/tub combination
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Eiger Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Eiger Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Wetterhorn Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Wetterhorn Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Eiger

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite Eiger

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Nova Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Nova Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room Wetterhorn

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room Wetterhorn

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Dorfstrasse 168, Grindelwald, BE, 3818

What's nearby

  • First Cable Car - 2 min walk - 0.1 miles
  • Sportzentrum Grindelwald - 9 min walk - 0.5 miles
  • Grindelwald Grund Gondola - 4 min drive - 1.3 miles
  • Pfingstegg Toboggan Run - 11 min drive - 1.1 miles
  • First Station - 22 min drive - 3.7 miles

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Upscale family-friendly hotel near First Station
You can look forward to a free breakfast buffet, a terrace, and shopping on site at Sunstar Hotel Grindelwald. Active travelers can enjoy hiking/biking at this hotel. Indulge in a facial, hydrotherapy, and a body scrub at the onsite spa. Be sure to enjoy breakfast, dinner, and international cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free train station pick-up, bike rentals, and self parking (surcharge)
  • An electric car charging station, a front-desk safe, and a banquet hall
  • Massage treatment rooms, meeting rooms, and outdoor furniture
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 219 rooms offer comforts such as pillow menus and free stocked minibars, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 82
  • Christmas Day (December 25) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 132
  • New Year's Eve (December 31) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Does Sunstar Hotel Grindelwald have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Grindelwald pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Grindelwald?

Self parking is available for CHF 20 per night. Limited spots are available.

What time is check-in at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Grindelwald?

Check-out is at 11 AM.

Where is Sunstar Hotel Grindelwald located?

This family-friendly Grindelwald hotel is located in the mountains, within a 10-minute walk of First Cable Car, Bussalp, and Sportzentrum Grindelwald. Gletscherschlucht and Oberer Gletscher are also within 10 minutes. Grindelwald Station is 9 minutes by foot and Grindelwald Grund Station is 21 minutes.

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Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Loved the spa and the room with Mountain View was fantastic!!!
Stayed 3 nights in May 2025

10/10

We stayed at SunStar hotel for our recent wedding anniversary and I think it was a great choice. The mountain view was unforgettable and breathtaking. We will definitely be back again for our next trip!
Stayed 2 nights in May 2025

10/10

Room was perfect. Breathtaking views. The hotel was convenient to everything, particularly Grindelwald First.
Stayed 2 nights in May 2025

10/10

Had a nice stay
Stayed 4 nights in Mar 2025

10/10

Excellent in all respects
Stayed 2 nights in May 2025

10/10

Very accommodating and helpful staff, apart from one rude barman. The location of the hotel was perfect and easy to get to from the station
Stayed 6 nights in Apr 2025

10/10

Very good.
Stayed 2 nights in May 2025

10/10

The rooms were very clean and the location of the hotel across the street from the First gondola is excellent.
Stayed 3 nights in Mar 2025

10/10

Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!
Stayed 3 nights in Mar 2025

8/10

Best location for ski at Grindelwald.
Stayed 2 nights in Jan 2025

10/10

Beautiful views
Stayed 1 night in Mar 2025

10/10

Breathtaking views. Perfect location.Staff extremely helpful and knowledgeable.Location to Grindalward first excellent. Recommend highly
Stayed 2 nights in Apr 2025

10/10

Lovely hotel that allowed me to check in early as the room was ready! Really appreciate this!
Stayed 1 night in Apr 2025

10/10

Hotel and view from hotel was beautiful.
Stayed 1 night in Oct 2024

10/10

Good rooms bar area, breakfast and staff, pool can get busy
Stayed 5 nights in Jan 2025

10/10

Great hotel and great location - loved everything about it
Stayed 2 nights in Sep 2024

10/10

Great stay, Julia is super nice
Stayed 2 nights in Dec 2024

10/10

This location for the hotel was amazing and the staff/room was phenomenal as well. The free breakfast was also amazing!
Stayed 2 nights in Dec 2024

10/10

Everything was fine
Stayed 1 night in Apr 2025

10/10

It was absolutely fabulous! Hotel was wonderful and staff amazing.
Stayed 1 night in Dec 2024

6/10

We enjoyed our stay overall. Disappointed there was not a hot tub and the hotel restaurant was booked for everyday we stayed. We tried to make reservations when we checked in, but were unable to.
Stayed 3 nights in Feb 2025

10/10

The property itself is gorgeous and well equipped. I booked for 1 night and only if I have more time to spend in the hotel. The only thing is the bar tender in the hotel is not polite at all and it seems he does not like to serve or be asked about questions. All the other staffers are exceptionally polite thoigh
Stayed 1 night in Apr 2025

10/10

Beautiful hotel and friendly staff that helped me with my needs and ideas for the day.
Stayed 4 nights in Aug 2024

10/10

This hotel is really good, give a 5 star
Stayed 1 night in Sep 2024

10/10

Loved the view from my room and also staff was excellent
Stayed 2 nights in Aug 2024