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Holiday Inn Express & Suites Jackson by IHG

Property class: 2.5

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Exterior - Holiday Inn Express & Suites Jackson by IHG (Jackson)
Property entrance - Holiday Inn Express & Suites Jackson by IHG (Jackson)
Standard Room | Premium bedding, down comforters, in-room safe, individually decorated - Holiday Inn Express & Suites Jackson by IHG (Jackson)
Free daily buffet breakfast - Holiday Inn Express & Suites Jackson by IHG (Jackson)
Exterior - Holiday Inn Express & Suites Jackson by IHG (Jackson)
Holiday Inn Express & Suites Jackson welcomes travelers with a free breakfast buffet and daily manager's reception. Enjoy the seasonal outdoor pool and 24-hour gym. Staff members earn consistent praise for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room (Specialty) | Bathroom amenities | Combined shower/tub, hydromassage showerhead, designer toiletries

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Jackson is home to Holiday Inn Express & Suites Jackson by IHG. Tanger Outlets and South Point Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore High Falls State Park and Indian Springs State Park. High Falls Water Park and Airport Road Park are also worth visiting. Visit our Jackson travel guide
Map
116 Hospitality Drive, Jackson, GA, 30233

What's nearby

  • High Falls State Park
    High Falls State Park
    10 min drive - 10.5 miles
  • High Falls
    High Falls Water Park
    13 min drive - 11.6 miles
  • Noah's Ark Rehabilitation Center
    6 min drive - 5.6 miles
  • Tanger Outlets
    7 min drive - 7.8 miles
  • Butts County Courthouse
    12 min drive - 11.1 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    54 min drive

Restaurants

  • Love's Travel Stop
    7 min drive
  • Circle K
    8 min drive
  • Burger King
    6 min walk
  • Zaxby’s
    3 min walk
  • Schlotzsky's
    16 min walk

About this property

Holiday Inn Express & Suites Jackson by IHG

Property highlights
At Holiday Inn Express & Suites Jackson by IHG, you can look forward to a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a business center.
Other perks include:
  • A seasonal outdoor pool and a children's pool, along with free cabanas and pool umbrellas
  • Free self parking
  • Express check-in, ATM/banking services, and luggage storage
  • An elevator, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 74 individually furnished rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with hydromassage showers and designer toiletries
  • 32-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Exterior
Candlewood Suites Jackson by IHG
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  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 323 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Frequently asked questions

Does Holiday Inn Express & Suites Jackson by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Express & Suites Jackson by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jackson by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Jackson by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Jackson by IHG located?

Situated in Jackson, this hotel is within 9 mi (15 km) of Tanger Outlets, Butts County Courthouse, and Sylvan Grove Hospital. High Falls Water Park and Buster Dukes Baseball Complex are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Jackson by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 294 out of 420 reviews
Rating 8 - Good. 64 out of 420 reviews
Rating 6 - Okay. 25 out of 420 reviews
Rating 4 - Poor. 10 out of 420 reviews
Rating 2 - Terrible. 27 out of 420 reviews

Reviews

Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was very clean, and the staff were very nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were the best ever the breakfast on the morning was on point as well as the sraff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vonya

Liked: Cleanliness, amenities, property conditions & facilities
Enployees were friendly and helpful. Breakfast was great. Beds were comfortable and the rooms were very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great rooms friendly staff and breakfast was awesome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Nice, clean hotel, comfortable beds and pillows, good breakfast and lovely staff-especially annik (no clue how to spell her name, sorry!)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with lots of hot and cold items
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything was clean and beds very comfortable. Staff was very friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay while on route to TN. Free hot breakfast. Pancake machine needs a bit of tweaking. Came out almost raw but other than that great stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Breakfast was surprisingly good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! The beds were very comfortable!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Clean and nice and friendly staff especially when you check in late after midnight
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Everything was great,from the room being clean and well maintained, to the extremely friendly and welcoming staff. Thank you so much.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff from Check-In to Maintenance. Clean and comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices and great beds
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, amenities
Very new. Large room snd comfortable beds.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for our bike race
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and very clean. GREAT breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn's have the best breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice , quiet, and clean, Nice personel very courteous
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. The staff was very helpful. The pool was not available on 4th of July weekend which was huge disappointment for our grand daughter.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good breakfast. Staff was very welcoming and nice!
Stayed 1 night in Mar 2025