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Mercure Grenoble Centre Alpotel

Property class: 4

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Photo gallery for Mercure Grenoble Centre Alpotel

A modern interior with a central round table, wooden flooring, and a view of the street outside. - Mercure Grenoble Centre Alpotel (Grenoble)
A hotel room with two beds, a wooden headboard, a desk, a chair, and a wall with a topographic map design. - Mercure Grenoble Centre Alpotel (Grenoble)
A modern interior with a marble floor, a curved sofa, a wooden bench, and a staircase with a wooden railing. - Mercure Grenoble Centre Alpotel (Grenoble)
A modern building with large windows and a covered outdoor seating area. - Mercure Grenoble Centre Alpotel (Grenoble)
A modern living room with a large flat-screen TV, a wooden coffee table, a sofa, and a shelf with decorative items. - Mercure Grenoble Centre Alpotel (Grenoble)
Located close to La Caserne de Bonne and Paul Mistral Park, Mercure Grenoble Centre Alpotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site French cuisine restaurant, L'Epicerie by Aix & Terra, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, a desk, a chair, and a wall with a topographic map design.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A modern hotel room with a large bed, a bedside table with a lamp, a chair, and a wall-mounted TV.

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk, two chairs, and a wall with a topographic map design.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Grenoble City Centre, a neighborhood in Grenoble, Mercure Grenoble Centre Alpotel is near a metro station. Grenoble-Bastille Cable Car and Place Notre Dame are notable landmarks, and the area's natural beauty can be seen at Paul Mistral Park. Looking to enjoy an event or a game while in town? See what's going on at Alps Stadium. Spend some time exploring the area's activities, including cross-country skiing, snowboarding, and golfing. Visit our Grenoble travel guide
Map
12 Boulevard Marechal Joffre, Grenoble, Isere, 38000

What's nearby

  • A garden with a variety of colorful flowers and neatly trimmed bushes.
    Paul Mistral Park
    3 min walk - 0.2 miles
  • A cable car system with gondolas over a cityscape.
    Grenoble-Bastille Cable Car
    14 min walk - 0.8 miles
  • A historic fountain with ornate sculptures and a clock.
    Place Notre Dame
    14 min walk - 0.8 miles
  • La Caserne de Bonne
    5 min walk - 0.3 miles
  • Alps Stadium
    11 min walk - 0.6 miles

Getting around

  • Gustave Rivet Tram Stop
    2 min walk
  • Grenoble Station
    7 min drive
  • Grenoble (GNB-Grenoble - Isere)
    35 min drive

Restaurants

  • La Talemelerie SAS
    5 min walk
  • Berliner House
    6 min walk
  • Montebello
    7 min walk
  • Family's Pub
    7 min walk
  • Fromagerie les Alpages
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 8.50 to 20 for adults and EUR 8.50 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • L'Epicerie by Aix & Terra

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,875 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 2:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.50 to 20 for adults, and EUR 8.5 to 20 for children
  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Grenoble Centre Alpotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 14 per day.

What time is check-in at Mercure Grenoble Centre Alpotel?

Check-in begins at 2:00 PM. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Mercure Grenoble Centre Alpotel?

Check-out is at noon.

Where is Mercure Grenoble Centre Alpotel located?

Located in Grenoble City Centre, this hotel is within a 10-minute walk of Paul Mistral Park and La Caserne de Bonne. Alps Stadium and Place Notre Dame are also within 1 mi (2 km). Gustave Rivet Tram Stop and Chavant Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Grenoble Centre Alpotel Reviews

8.2

Very Good

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 97 out of 272 reviews
Rating 8 - Good. 116 out of 272 reviews
Rating 6 - Okay. 39 out of 272 reviews
Rating 4 - Poor. 14 out of 272 reviews
Rating 2 - Terrible. 6 out of 272 reviews

Reviews

Verified review

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not far from old town (10min). Small but clean rooms with comfortable beds. Other than very parfumed soap ( not great for people sensitive to smells) no other amenities in the bathroom. Friendly staff. Great breakfast. Restaurant was ok for dinner, we were not that happy with dinner food.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but a bit far from any entertainement.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in Grenoble many times, first time here. Very nice bar area open until 11p. Staff, especially the breakfast staff, were very friendly and helpful. Tram is right in front - easy access to all of Grenoble. Will come back next time I am in Grenoble!
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to city center. Parking on property is too small for most cars, but there is public parking a few blocks away.
Stayed 1 night in May 2025
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Pretty comfortable beds. Good Central location. I would advise not to use their Car Park as the door has been damaged and the Hotel do not accept responsibility for any damage to your vehicles. During my stay, 2-3 Cars were vandalised during the night. They seem to go for hire Cars.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Armand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Dec 2023
Verified review

2/10 Terrible

Mr Goran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at last minute for our driver who had to spend a night there. I payed at the point of booking and driver was charged at checkout too. Originally the driver was given a room with no AC and no possibility to open a window. Had to complain to be moved to another room. Do not go there….
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Belkacem

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
La télécommande ne fonctionnait pas et même après l’avoir changé le problème persistant concernant les jeux de serviette supplémentaire qui sont cachés dans l’armoire de l’entrée n’ont pas été constaté à notre arrivée. Dommage
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Le petit déjeuner est très bien, produits régionaux de qualité et personnels attentionnés Le parking inadapté aux voitures larges, boxes trop étroits. J’ai été au Qpark sur les conseils de l’hôtel car le stationnement extérieur est peu sur. Chambre confortable propre et calme
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Herve

Liked: Cleanliness, property conditions & facilities
Parking payant alors que je n’ai pas vu où il était compté 14€/j Désagréable …
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

malik

Bien
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Jean Louis

Liked: Cleanliness, staff & service, amenities
La temperature dans la chambre trop basse pas de possibilite d augmenter celle ci
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

francoise

Liked: Cleanliness
Disliked: Room comfort
Hôtel un peu loin de restaurants. Tram à côté. En pleine chaleur de juin, la clim ne fonctionnait pas dans la chambre. Séjour de 3 nuits peu mémorable.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Merkur ist ein sehr gutes Stadthotel von Grenoble. Das Zimmer war sehr sauber, Bad inklusive. Das Frühstück, das zwar nicht ganz billig ist, war vielseitig und vorzüglich. Wir haben uns hier sehr wohl gefühlt und Aufenthalt und Frühstück sehr genossen.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Très bonne hôtel au centre-ville

Hôtel très agréable et calme La literie était un peu dure à notre goût et petit bémol pour le mini bar qui ne fonctionnait pas
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nabet

Liked: Cleanliness, staff & service, room comfort

Hôtel agréable.

Très bien, bien situé . Dommage qu’il n’y ait pas moyen de manger ne serait ce qu’une assiette froide le samedi soir ou le dimanche , mais il y a des alternatives autour de l’hôtel. Le petit déjeuner est excellent. La literie est excellente.
Stayed 5 nights in Apr 2025
Verified review

6/10 Okay

Denis

Liked: Cleanliness, staff & service
Il faisait trop chaud dans la chambre
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Je tiens à exprimer ma déception

Après avoir examiné nos options d'hébergement à Grenoble, il semble qu'il existe plusieurs alternatives qui pourraient être plus favorables. Je suggère de considérer d'autres hôtels dans la région, car le choix actuel donne une impression d'être désuet et de manquer de propreté. L'exploration de ces alternatives pourrait améliorer notre expérience globale pendant le séjour.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Lis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Serviceminded personale men hotel med mangler

Meget serviceminded personale alle steder! Men den generelle oplevelse påvirkes af at klimaanlægget på værelset ikke virker, og hele øverste etage er meget varm. Værelserne er små for et firestjernet hotel. Bar og restaurant var lukket. Hvis man er i bil er det en risikabel beliggenhed, hvor man ifølge receptionisten systematisk bryder ind i udenlandsk indregistrerede biler der parkerer på gaden. Hotellets garage har ikke plads til større biler i båsene.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

JAEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
에어컨이 너무 약해서 더웠다.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

Reto

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Der Standort ist gut. Die Zimmer klein. Am Empfang wurde ich orientiert, dass die Klimaanlage nicht funktioniert. Es war brutal heiss und stickig im Zimmer - und kein Fenster welches man öffnen konnte! Erholung wäre was anderes. Leider keinen Nachschlag erhalten... was nicht gerecht ist. Frühstück war sehr lecker.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Christophe

Liked: Cleanliness
Disliked: Staff & service, room comfort
Pas de climatisation, et pas de fenêtre qui s’ouvre sur la rue donc pas d’air dans la chambre. Il faisait plus chaud dans la chambre que dehors, soi-disant une information communiquée à vos services. Pour autant lorsque j’arrive, je découvre à la réception qu’il n’y a pas de climatisation dans l’hôtel est en panne, ce n’est pas digne d’un Mercure
Stayed 1 night in Jul 2024
Verified review

8/10 Good

JEAN-LUC

Liked: Cleanliness, staff & service, amenities
Economies sur la qualité du papier toilette n'est pas à l'image de l'hôtel Mercure!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

ARLETTE

Liked: Staff & service
Dommage que la clim ne marchait pas
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

DELPHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problème de climatisation défectueuse, très chaud la nuit dans la chambre, à part ça tout c’est bien passé.
Stayed 1 night in Jun 2024