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Extended Stay America Suites Greensboro Big Tree Way

2.5 star property
Suburban hotel in Greensboro with free parking

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Photo gallery for Extended Stay America Suites Greensboro Big Tree Way

Exterior
Desk, free WiFi, bed sheets
Exterior
Desk, free WiFi, bed sheets
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

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Interior entrance

MainStay Suites Greensboro

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 1,001 reviews
MainStay Suites Greensboro

About the neighborhood

Map
4317 Big Tree Way, Greensboro, NC, 27409

What's nearby

  • Celebration Station - 2 min walk - 0.2 miles
  • Joseph S. Koury Convention Center - 5 min drive - 3.9 miles
  • Guilford College - 6 min drive - 2.9 miles
  • First Horizon Coliseum - 7 min drive - 5.2 miles
  • Wet 'n Wild Emerald Pointe Water Park - 11 min drive - 7.8 miles

Getting around

  • Greensboro Station - 15 min drive
  • Piedmont Triad Intl. Airport (GSO) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪La Hacienda - ‬3 min drive

About this property

Extended Stay America Suites Greensboro Big Tree Way

Hotel near First Horizon Coliseum
Extended Stay America Suites Greensboro Big Tree Way provides laundry facilities and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A front-desk safe, smoke-free premises, and an elevator
  • A vending machine
Room features
All 129 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Ave-Big Tree Way Motel
Extended Stay America Ave-Big Tree Way
Extended Stay America Ave-Big Tree Way Hotel
Extended Stay America Suites Greensboro Big Tree Way Hotel
Extended Stay America Greensboro Wendover Ave Big Tree Way
Extended Stay America Suites Greensboro Big Tree Way Greensboro

Frequently asked questions

Is Extended Stay America Suites Greensboro Big Tree Way pet-friendly?

Yes, Extended Stay America Suites Greensboro Big Tree Way allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Greensboro Big Tree Way?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Greensboro Big Tree Way?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Extended Stay America Suites Greensboro Big Tree Way?

Check-out is at 11 AM.

Where is Extended Stay America Suites Greensboro Big Tree Way located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of Celebration Station and Topgolf. Guilford College is 3 mi (4.8 km) away.

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Extended Stay America Suites Greensboro Big Tree Way Reviews

Reviews

5.6
Rating 10 - Excellent. 121 out of 753 reviews
Rating 8 - Good. 142 out of 753 reviews
Rating 6 - Okay. 136 out of 753 reviews
Rating 4 - Poor. 139 out of 753 reviews
Rating 2 - Terrible. 215 out of 753 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bri

Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
The kitchen and lights in the room did not work
Stayed 2 nights in Apr 2025

2/10 Terrible

Taije

I never stayed at the property
Stayed 1 night in Feb 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange activity felt all around the property. Fault smell inside and outside. Cleanliness was not well. We slept on top on the made beds. Only had 2 towels for 4 guests.
Stayed 1 night in Mar 2025

4/10 Poor

Sherita

Disliked: Cleanliness, amenities, property conditions & facilities
This property is greatly overdue for complete renovations.
Stayed 1 night in Nov 2024

2/10 Terrible

MARLON

Disliked: Property conditions & facilities

What a Rip-off

Secret hidden $100 fee charged to your card for incidentals.. It's nothing in the room to have an incident: No Kleenex,No cups to rinse your mouth out..1 bar of the cheapest soap ever made Door doesn't shut completely in room 333
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Secluded yet convenient to so much.
Stayed 3 nights in Jul 2023

2/10 Terrible

Cyril

Terrible way to handle business

Hotels canceled my reservation around 430pm on the day I arrived in the town after traveling hours from my home telling me they had sold out. I made the reservation 3 days earlier and being inconvenienced like this was unacceptable.
Stayed 1 night in Oct 2024

2/10 Terrible

Shannon

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the room I was given was horrible. Dont recommend a stay here. The lamps in between beds did not work, the amount of dust/debris caked on the air vent was absolutely disgusting and a disaster for someone with asthma/allergies. The chair was broken with what appeared to be food stains/particles stuck on it as if it wasn’t cleaned from multiple stays. The carpet had a huge spot of sticky substance that had been walked over and dirt compacted into it. Looking like a wad of gum spread and flattened to the floor that had never properly been Removed. Crumbs inside the ac/heating unit, the buttons never looked to be wiped down. The dresser drawers even had crumbs in all 6 of them. I mean I know after each stay the room is supposed to be cleansed and sanitized but this one appeared to not have been cleaned at all. The side of fridge had grease spills from previous stove use. The sinks were clogged and barely drained properly. I really wish I could get a refund just based on how unclean this room was. Traveling with small children made the uncleanliness that much worse. Will never stay here again. The staff was friendly at check in but unprofessional. They were on the phone with their mom having general conversation as if a guest was not standing there. It was confusing at some points during the check in as I couldn’t tell if they were talking to me or not. All around, horrible experience and stay. The amount of money charged was NOT worth the stay.
Stayed 6 nights in Apr 2025

2/10 Terrible

Melinda

Very dirty
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place gave Extended Stay America Suites a bad name

We weren't able to check in until an hour later than the listed check-in time due to them being understaffed. The word "suite" was a joke. The kitchenette was old, dirty and contained no kitchen supplies. Usually extended stays are nice, but this place was very run down, understaffed, and caused us issues as far as being able to get to our show in time due to the late check-in.
Stayed 1 night in Oct 2024

4/10 Poor

Lawrence

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

bad hotel

when I arrived to my room there was no sheets on the bed and the room looks like someone started to clean the room and did not finish. I told the attendant on duty and he proceeded to hand me sheets to make up the bed. I asked for another room and he said that was the last room. I asked for a refund. Just a bad experience and I would not recommend staying at this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Claro

Disliked: Cleanliness, property conditions & facilities
Absolutely the worst hotel experience ever. Checked in with toilet clogged already. No maintenance staff onsite. Front desk gave me cheap plunger to DIY. Could not get toilet unclogged. Could not get another room. Will NEVER stay at Extended Stay ever again. Toilet was stilled clogged after checkout.
Stayed 2 nights in Oct 2024

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparse room, tv didn't work, dirty floors and filthy walls blood on bathroom door, room smelled musty, AC barely worked, hot in room, trash in hallways. Staff non existent, I had to wait 30 minutes to find a front desk person, twice! Never once saw a cleaning crew. Residents sketchy. Listen to reviews dont stay here.
Stayed 2 nights in Aug 2024

6/10 Okay

Denelle

Liked: Staff & service, amenities
Disliked: Cleanliness
The stay is worth the money. The people are helpful and friendly. Laundry room spotless clean. Sidewalks and yard maintenance could use some work.
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Thank you wonderful experience
Stayed 2 nights in Jun 2020

4/10 Poor

Joe

Disliked: Property conditions & facilities
Was told room was not ready at 250pm.i waited out side no one went in or out of the room they gave me checked in at 320pm. 1240 am knocking noise in wall sounded like a broken washing machine it went on for several minutes waking me up not happy
Stayed 1 night in Oct 2024

4/10 Poor

Brittany

Disliked: Cleanliness
Fridge and shower could use a good scrub.
Stayed 1 night in Mar 2023

6/10 Okay

Dorothy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Was not what we expected. Disappointed

Staff was nice but room needs repair
Stayed 2 nights in Oct 2022

6/10 Okay

Elijah

Disliked: Cleanliness
Had roaches and toilet wasn't attached to the floor.
Stayed 2 nights in Nov 2023

6/10 Okay

Jordan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s a get what you pay for type of hotel. My microwave didn’t work in my room, and there were kids running around the hallways at 11pm. But the bed, living area, and bathroom were clean.
Stayed 4 nights in Aug 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse hotel iv ever been to.

This looked like a low income extended living hotel. People were smoking marijuana and cigarettes all over. Every inch outside; walls & floors was dirty. It says breakfast was included, but all they had was granola bars. Sheets smelled like cigarettes.
Stayed 1 night in Mar 2023

2/10 Terrible

Sharne

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Mar 2023

4/10 Poor

Lonzetta

Disliked: Amenities, property conditions & facilities
I was in a room that had plumbing issues and had to stay in it until the next day and the next room was missing a chair and it too had plumbing issues.
Stayed 2 nights in Apr 2023