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SureStay by Best Western Grayson

Property class: 2.5

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Photo gallery for SureStay by Best Western Grayson

An indoor swimming pool with a glass ceiling, white lounge chairs, and a table with a towel. - SureStay by Best Western Grayson (Grayson)
A hotel lobby with a blue sofa, a green armchair, a fireplace, a reception desk, and a dining area. - SureStay by Best Western Grayson (Grayson)
A hotel room with a bed, a desk, a television, a bathroom with a bathtub, and two lamps. - SureStay by Best Western Grayson (Grayson)
A SureStay by Best Western hotel with a modern design, large windows, and a well-maintained lawn. - SureStay by Best Western Grayson (Grayson)
A modern kitchen with a large window, wooden furniture, and a microwave on the counter. - SureStay by Best Western Grayson (Grayson)
Consider a stay at SureStay by Best Western Grayson and take advantage of free continental breakfast, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a computer, a green armchair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a telephone.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a lamp, a chair, and a view of the outdoors through sheer curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a bathtub.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a bedside table with lamps, a TV, a window with curtains, and a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

A hotel room with a bed, a desk with a lamp, a green armchair, a blue sofa, a TV, a minibar, and a wooden door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Grayson is home to SureStay by Best Western Grayson. The area's natural beauty can be seen at Grayson Lake State Park and Carter Caves State Park, while Paramount Arts Center and Highlands Museum and Discovery Center are cultural highlights. Malibu Jack's Ashland and Armco Park are also worth visiting. Visit our Grayson travel guide
Map
501 C W Stevens Boulevard, Grayson, KY, 41143

What's nearby

  • A rocky cave entrance surrounded by large boulders and greenery.
    Carter Caves State Park
    15 min drive - 14.5 miles
  • Kentucky Christian University
    15 min walk - 0.9 miles
  • Ashland Town Center
    26 min drive - 26.3 miles
  • Marshall University
    34 min drive - 37.2 miles
  • Morehead State University
    38 min drive - 43.0 miles

Getting around

  • Huntington, WV (HTS-Tri-State)
    25 min drive

Restaurants

  • Love's Travel Stop
    13 min walk
  • Tudor's Biscuit World
    2 min drive
  • Tres Hermanos Núnez
    3 min drive
  • McDonald's
    14 min walk
  • Burger King
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does SureStay by Best Western Grayson have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is SureStay by Best Western Grayson pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Grayson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western Grayson?

Check-out is at 11:00 AM.

Where is SureStay by Best Western Grayson located?

Situated in Grayson, this hotel is 0.7 mi (1.2 km) from Kentucky Christian University and 11.5 mi (18.5 km) from Grayson Lake State Park. Hidden Cove Golf Course and Carter Caves State Park are also within 16 mi (25 km).

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Reviews

SureStay by Best Western Grayson Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 185 out of 379 reviews
Rating 8 - Good. 79 out of 379 reviews
Rating 6 - Okay. 56 out of 379 reviews
Rating 4 - Poor. 32 out of 379 reviews
Rating 2 - Terrible. 27 out of 379 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet and peaceful!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and friendly people.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, good food, decent prices, convenient location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property with good quality. The room was nice with a comfortable bed and pillows. We were impressed. Only if we could mirror the tv for Netflix it would have been better
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, Pleasant and helpful personnel, and good location. What more can you ask?
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and cozy. Not a 5 star hotel by any means but comfortable. Good spread of breakfast options.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so amazing and nice. The beds are very firm, the breakfast could use more of a variety but we loved the waffles.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing!!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, front desk staff was very nice and accommodating, would definitely stay again
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our entire baseball team stayed here— rooms were dirty, sheets were stained, towels were nasty. Trim was missing off of the room, there were bugs everywhere, puke on trash cans. The side exterior door didn’t lock, bathtubs not draining, toilets clogging, pool area was not usable in the heat (fans or stronger ac would be beneficial). The staff was great, but the property needs updated and cleaned.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is great, breakfast was horrible. Toilets did not flush. Would not recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This property is absolutely beautiful the stay was truly peaceful and definitely well worth the stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff. I also enjoyed the hot breakfast.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the jacuzzi suite room. If you have a room with one of those in there I recommend setting the air conditioner to the “dry” setting, if not the whole room is moist. The floor was slippery, the carpet was sticky, and even the nightstands had condensation on them. It got better after we set the air conditioner to dry. Our TV wouldn’t connect to the internet all three days we were there, and our phone in our room didn’t work at all. Other than those minor inconveniences, the service was really good, everyone was so nice and the breakfast was good! The building is in a good location and has lots of parking
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Very nice for a quick overnight stay and my kids loved the heated pool and hot breakfast!
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great breakfast

That wait to check-in was entirely too long. The breakfast was very good.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hottub was leaking water. The shower did not have good water pressure. Food had no seasoning. Room was pretty clean. Air conditioning worked good. The water was HOT and I loved that.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff rooms clean and wells stocked
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were nice
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was amazing. The desk clerk was super friendly and the gal doing the breakfast was so friendly and patient with our large group.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay , staff was vey nice breakfast can be a lot better than it was. hotel was very clean
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A\C was not working in room. Had to move to another room and it smelled like dirty, wet socks. I was told by staff members they have a new cleaning crew. The towels in one of the bathrooms were all dirty. The pool surface had paint chipping off, but it was still fun. Bathroom had hair in the sink and we also found a long piece of hair in the eggs. The breakfast was okay, very tasty. Especially the biscuits and gravy. Over all the front desk attendants were Great!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy access from rt 64. Staff was very pleasant
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for a one night - comfortable and clean! Oh, and inexpensive!
Stayed 1 night in Oct 2024