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Mercure Thurrock Stifford Hall

3.5 star property
Guests relax by the fireplace or savor a meal at RBG Bar and Grill while experiencing the attentive service that makes everyone feel right at home

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Photo gallery for Mercure Thurrock Stifford Hall

Exterior - Mercure Thurrock Stifford Hall (Grays)
Exterior - Mercure Thurrock Stifford Hall (Grays)
English breakfast for a fee on weekdays - Mercure Thurrock Stifford Hall (Grays)
Property amenity - Mercure Thurrock Stifford Hall (Grays)
Coffee service - Mercure Thurrock Stifford Hall (Grays)
Stifford Hall Hotel Thurrock blends character with modern amenities. Relax in the garden or visit nearby attractions like Mardyke Valley Golf Club and The Backstage Centre. Welcoming staff, a cozy lobby fireplace, and a quiet library create a genuinely hospitable atmosphere.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Grays is home to Mercure Thurrock Stifford Hall. Mardyke Valley Golf Club and London Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Belhus Wood Country Park and Essex Wildlife Trust Thameside Nature Discovery Park. Lakeside Shopping Centre and The Backstage Centre are two other places to visit that come recommended. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Visit our Grays travel guide
Map
High Road, North Stifford, Grays, England, RM16 5UE

What's nearby

  • Lakeside Shopping Centre
    Lakeside Shopping Centre
    4 min drive - 2.9 miles
  • River Thames
    River Thames
    7 min drive - 5.1 miles
  • Bluewater Shopping Centre
    Bluewater Shopping Centre
    12 min drive - 8.0 miles
  • ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock
    ExCeL Exhibition Centre
    42 min drive - 16.8 miles
  • Mardyke Valley Golf Club
    7 min walk - 0.4 miles

Getting around

  • Grays Chafford Hundred Station
    4 min drive
  • Upminster Bridge Underground Station
    14 min drive
  • Stansted Airport (STN)
    37 min drive

Restaurants

  • M&S Café
    4 min drive
  • Costa Coffee
    5 min drive
  • Harvester
    14 min walk
  • The Brothers Fish bar
    15 min walk
  • Caffè Nero
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 4 per day)

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RBG Bar and Grill

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Frequently asked questions

Is Mercure Thurrock Stifford Hall pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 4 per day.

What time is check-in at Mercure Thurrock Stifford Hall?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Thurrock Stifford Hall?

Check-out is at 11 AM.

Where is Mercure Thurrock Stifford Hall located?

Situated in Grays, this hotel is 0.5 mi (0.7 km) from Mardyke Valley Golf Club and within 3 mi (5 km) of Lakeside Shopping Centre and Belhus Wood Country Park. The Backstage Centre and London Cruise Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Thurrock Stifford Hall Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 408 out of 953 reviews
Rating 8 - Good. 343 out of 953 reviews
Rating 6 - Okay. 121 out of 953 reviews
Rating 4 - Poor. 52 out of 953 reviews
Rating 2 - Terrible. 29 out of 953 reviews

Reviews

Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that go out of their way to enhance the experience
Stayed 4 nights in May 2026
Verified

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities
Room was ok staff were good the food was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

IAN

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Another lovely stay at this hotel,all the staff are friendly and approachable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to Monica and all the other staff for looking after us so well
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amber Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff throughout the property were fabulous!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Amenities
A soulless hotel, a cold room at the bottom of the corridor with a freezing cold draft coming under the doorway where I had to use towels to stop the draught. Breakfast - scrambled egg overcooked or should I microwaved. Just very poor for the price of a room. Only positive friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff, great food.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking and excellent restaurant. We had a great stay, comfy bed, good size bathroom if a little dated. Would definitely stay again
Stayed 1 night in May 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fine, convenient, clean, tidy , quiet
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food in the hotel is very reasonable and very good. Will use this over premium inn every day of the week
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Timothy Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, clean and tidy room. Terrific breakfast and very friendly and helpful staff. Good location and value for money. Would definitely stay here again.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay at this hotel, room very modern and spacious - great breakfast
Stayed 1 night in Sep 2024
Verified

8/10 Good

Roger

Room comfortable enough, clean perfect for our needs.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast and nice clean, comfortable room.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and so helpful , will definitely stay here again
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed here numerous times now as it’s close to family and very easy to get in to the center of London the staff are great and welcoming and the rooms and tidy comfortable and relaxing will stay here everytime
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff were really friendly, restaurant food was good too.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Parm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and perfect for our group
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Clean room and excellent staff.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean hotel, close to Lakeside shopping complex. Staff friendly and courteous recommend to all
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good hotel in nice location, good staff who make you feel welcome. Good food at the bar and breakfast is very good.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleasant & polite staff especially at reception when checking in
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anne-Marie

Liked: Property conditions & facilities, room comfort

Pre cruise stay

Excellent service, enjoyable stay with lovely breakfast, will definitely stay again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean warm and good food
Stayed 1 night in Sep 2024