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Orsett Hall Hotel

4.0 star property
Hotel in Grays with a full-service spa and bars

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Photo gallery for Orsett Hall Hotel

Indoor wedding
Reception
Exterior
Garden
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Hot Tub
  • Parking available
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
TV
Sofa bed
Premium bedding
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Sofa bed
Premium bedding
Deep soaking bathtub
Separate bathtub and shower
  • 60.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

Highlights

Separate sitting area
Air conditioning
Heating
TV
Sofa bed
Premium bedding
Deep soaking bathtub
Shower/tub combination
  • 26.00 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Prince Charles Avenue, Grays, England, RM16 3HS

What's nearby

  • Lakeside Shopping Centre - 7 min drive - 6.1 miles
  • London Cruise Terminal - 8 min drive - 6.6 miles
  • Festival Leisure Park - 12 min drive - 9.1 miles
  • Bluewater Shopping Centre - 16 min drive - 11.0 miles
  • Gravesend Gurdwara - 25 min drive - 18.3 miles

Getting around

  • Stanford-Le-Hope Station - 4 min drive
  • Stansted Airport (STN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Golden Sands - ‬5 min drive
  • ‪Bell Inn - ‬5 min drive
  • ‪Hardie Park Cafe - ‬5 min drive
  • ‪Mr Pickwicks - ‬6 min drive

About this property

Orsett Hall Hotel

Upscale boutique hotel near Lakeside Shopping Centre
Take advantage of a terrace, a coffee shop/cafe, and a garden at Orsett Hall Hotel. Treat yourself to a body scrub, a body treatment, or a manicure/pedicure at the onsite spa. The on-site British cuisine brasserie, Garden Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • English breakfast (surcharge), self parking (surcharge), and luggage storage
  • Smoke-free premises, meeting rooms, and laundry services
  • A ballroom, massage treatment rooms, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with hair dryers
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16 per person
  • Late check-out fee: GBP 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

Is Orsett Hall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orsett Hall Hotel?

Self parking is available for a fee.

What time is check-in at Orsett Hall Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Orsett Hall Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 20.

Where is Orsett Hall Hotel located?

Situated in Grays, this spa hotel is 2.8 mi (4.4 km) from Essex Wildlife Trust Thameside Nature Discovery Park and within 6 mi (10 km) of Langdon Hills Country Park and Coalhouse Fort. Westley Heights Country Park and London Cruise Terminal are also within 6 mi (10 km).

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Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 572 reviews
Rating 8 - Good. 155 out of 572 reviews
Rating 6 - Okay. 64 out of 572 reviews
Rating 4 - Poor. 29 out of 572 reviews
Rating 2 - Terrible. 24 out of 572 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness , hotel had a lot of character . Staff were very friendly and professional .
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Property conditions & facilities
A very nice hotel indeed which I would imagine because of the size of the grounds it would be even better in the summer months Great food and friendly staff Highly recommended
Stayed 1 night in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue and gardens. Breakfast was a bit of a shame. They had run out of most items in the buffet and we had to wait for a table. They should also have proper hot water for drinks and not flasks. Overall it was a very pleasant stay with lovely rooms.
Stayed 1 night in May 2025

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Business stop over Restaurant was TOP TOP NOTCH Brilliant food Excellent hotel 10/10
Stayed 4 nights in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. Friendly helpful staff, lovely room, lovely food
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
I've been a regular business traveller at Orsett for the past 18 months. I think it offers very good quality and value for money, certainly when compared to the somewhat tired Premier Inn properties around Basildon that are generally more expensive. One area I've been less impressed with is the "buffet breakfast experiment" which has recently been introduced on certain days. It has a noticeable impact on the quality of the hot breakfast items, compared to the normal table services, so not a good idea in my opinion.
Stayed 3 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Property looking a bit tired. Restaurant looking dated. Dinner and breakfast were very good.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time at this hotel but my only complain is the TV in the rooms needs upgrading to smart TVs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful place to stay. Price was good too.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort

spa and stay

room was extremely clean and very quiet just what we wanted
Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but simplifiy check in

Great stay, lovely hotel, friendly staff. But checking in is a pain, needs to be simplified. After driving all day had to input everything except my shoe size, which took ages.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel room was lovely staff great will definitely be back
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room and surroundings were fine apart from lift noise
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms good dining options
Stayed 1 night in Sep 2024

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Amenities
Paid for an executive room, bed was terrible, AKA Hostel quality, the primary reason of staying is the bed, to sleep, double but 2 singles zipped together, but that poor was like a wall in the middle, dosed in like fabreeze, overpowering , had to sleep on a towel to dull the pillow smell. Complaint at checkout just wasn’t dealt with at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly lovely comfortable accommodation great spa facilities with definitely go again
Stayed 3 nights in May 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 2 nights in Apr 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Hotel was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Would stay time and time again

Excellent service from start to finish, the room was amazing and the evening meal was absolutely fantastic
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another 5* stay

Lovely room, nice staff, great service and beautiful grounds…what more could you ask for!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing staff but hell is other guests

We stayed for the Christmas period while visiting family in London. The hotel was easy to find and the grounds were lovely. Unfortunately our trip was ruined slightly by an extremely noisy room next to ours. The staff were incredibly understanding and moved us to another room without question. However you can still clearly hear other rooms, so if you are sensitive to noise keep that in mind.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great facilities and a superb dinner
Stayed 1 night in Nov 2023

8/10 Good

Oluremi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to event
Stayed 1 night in Oct 2024