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ibis London Thurrock M25

Property class: 3

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Photo gallery for ibis London Thurrock M25

A red sofa with a magazine, a suitcase, and a table with a drink and a cup. - ibis London Thurrock M25 (Grays)
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a Ferris wheel. - ibis London Thurrock M25 (Grays)
A modern reception area with a reception desk, seating area, and large windows providing natural light. - ibis London Thurrock M25 (Grays)
A modern bar area with a long wooden counter, multiple bar stools, and a variety of bottles and glasses on shelves. - ibis London Thurrock M25 (Grays)
A reception desk with a digital screen displaying room rates and services, two computer monitors, and a suitcase on the floor. - ibis London Thurrock M25 (Grays)
Located close to Lakeside Shopping Centre and Bluewater Shopping Centre, ibis London Thurrock M25 provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a window with a view, and a lamp.

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(17 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Double Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a Ferris wheel.

Family Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and a shower sign.

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(40 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Grays, ibis London Thurrock M25 is in the business district and near a train station. Orchard Theatre and Queen's Theatre are cultural highlights, and some of the area's notable landmarks include Tilbury Fort and Eltham Palace. Looking to enjoy an event or a game? See what's going on at Victoria Road Stadium or Brands Hatch Circuit. Visit our Grays travel guide
Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ

What's nearby

  • A cozy restaurant with wooden floors, red and blue chairs, and a large hanging light fixture.
    Lakeside Shopping Centre
    4 min drive - 1.3 miles
  • A spacious indoor atrium with high ceilings, large windows, and a central tree.
    Bluewater Shopping Centre
    6 min drive - 3.9 miles
  • An aerial view of a race track surrounded by lush greenery.
    Brands Hatch Circuit
    18 min drive - 13.3 miles
  • Royal Opera House Learning and Participation
    14 min walk - 0.8 miles
  • The Backstage Centre
    3 min drive - 1.5 miles

Getting around

  • Purfleet Station
    3 min drive
  • Barnehurst Station
    13 min drive
  • London City Airport (LCY)
    29 min drive

Restaurants

  • Costa Coffee
    3 min drive
  • McDonald's
    2 min drive
  • Tesco Café
    3 min drive
  • Costa Coffee
    3 min drive
  • Greggs
    3 min drive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 1998
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis London Thurrock M25 pet-friendly?

Yes, ibis London Thurrock M25 allows pets (limit 1 total). There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at ibis London Thurrock M25?

Check-in start time: 3:00 PM; Check-in end time: 10 AM. Late check-in is available during limited hours.

What time is check-out at ibis London Thurrock M25?

Check-out is at noon.

Where is ibis London Thurrock M25 located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Lakeside Shopping Centre and within 9 mi (15 km) of Orchard Theatre and Bluewater Shopping Centre. Victoria Road Stadium and Queen's Theatre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis London Thurrock M25 Reviews

8.0

Very Good

8.4

Cleanliness

7.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 439 out of 1004 reviews
Rating 8 - Good. 308 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

Reviews

Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and comfortable and practical stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Dr Olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful particularly Safrin at the reception.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, helpful staff, breakfast was fine.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stop over before my trip home. The air conditioned room was great during the heatwave
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members ideal location for to get out of city and very close to the lake side shopping centre
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pillows ever in a hotel the bed was also very comfortable staff were great good choice of food at breakfast the evening menu fish and chips were a bit underwhelming but that really was the only downside
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good breakfast, good pre cruise stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, breakfast was superb.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and just great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Amanda

Always stay here local to everything and staff very warm and welcoming
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Princewill

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. I enjoyed my stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Joy

Alll good and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful, easy parking, good breakfast and comfortable room with air-condition.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

kerry louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good nights stay and very quite as well seeing where it is located
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget stay well worth it.

Nice comfy stay though room was very warm a little uncomfortable. Good food nice breakfast Nice fluffy towels
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Babatunde

Liked: Amenities
Service is good and the bed is comfortable
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lakeside shopping centre. Lots of parking. Friendly staff. Room is on the small side fine for a night but would struggle for longer. Comfortable bed and pillows. Hot shower and decent toiletries. WiFi is really poor just hitting 1mb! Had to use phone data to watch firestick.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amitab

Liked: Cleanliness, amenities, property conditions & facilities
Very good room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and comfortable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay was fabulous, great customer service and clean room.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

We were at radio 2 in the park in chelmsford ibis thurrock was best value from all hotels in area very comfortable and good value for money will stay again when in area
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Rafi

Liked: Cleanliness
Best customer service the staff is very nice and helpful the room is ok smells little bit but overall not but for the price
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, chose for the location. Excellent customer service on arrival, communal bar area a lovely addition with a pool table. We were able to order food although it was quite late and the food came out well presented. Despite being a big hotel it was very quiet.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and easy hotel stay.

Nice comfortable clean hotel. The staff were very friendly and helpful. I’d stay there again if I was in the area.
Stayed 1 night in Sep 2024