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ibis London Thurrock M25

3.0 star property
Hotel with a restaurant, near Lakeside Shopping Centre

Choose dates to view prices

Photo gallery for ibis London Thurrock M25

Exterior
Restaurant
Lobby
Premium bedding, in-room safe, desk, soundproofing
Bar (on property)
The ibis London Thurrock M25 offers a comfortable stay near Lakeside Shopping Centre. Travelers appreciate the welcoming bar, outdoor terrace for relaxation, and restaurant serving satisfying meals. Free WiFi comes standard, and the helpful staff ensures a stress-free visit.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ

What's nearby

  • Lakeside Shopping Centre - 3 min drive - 1.5 miles
  • Bluewater Shopping Centre - 6 min drive - 3.1 miles
  • Orchard Theatre - 6 min drive - 4.1 miles
  • Darent Valley Hospital - 7 min drive - 4.1 miles
  • Brands Hatch Circuit - 15 min drive - 12.9 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Mr Chippy - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Greggs - ‬3 min drive

About this property

ibis London Thurrock M25

Hotel near Lakeside Shopping Centre
Located close to Bluewater Shopping Centre and Orchard Theatre, ibis London Thurrock M25 provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • Full breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 168 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 28-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Property grounds

Best Western Thurrock Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.0 out of 10, Very Good, 713 reviews
Best Western Thurrock Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

Is ibis London Thurrock M25 pet-friendly?

Yes, ibis London Thurrock M25 allows pets (limit 1 total). There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis London Thurrock M25?

This hotel doesn't offer parking.

What time is check-in at ibis London Thurrock M25?

Check-in start time: 3:00 PM; Check-in end time: 10 AM. Late check-in is available during limited hours.

What time is check-out at ibis London Thurrock M25?

Check-out is at noon.

Where is ibis London Thurrock M25 located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Lakeside Shopping Centre and within 9 mi (15 km) of Orchard Theatre and Bluewater Shopping Centre. Victoria Road Stadium and Queen's Theatre are also within 9 mi (15 km).

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ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 401 out of 1007 reviews
Rating 8 - Good. 341 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 84 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, chose for the location. Excellent customer service on arrival, communal bar area a lovely addition with a pool table. We were able to order food although it was quite late and the food came out well presented. Despite being a big hotel it was very quiet.
Stayed 1 night in Oct 2025

8/10 Good

Babatunde

Liked: Amenities
Service is good and the bed is comfortable
Stayed 1 night in Jul 2025

8/10 Good

Jayne

Liked: Staff & service, amenities
Its a great overnight stop. However the walk in bathroom was quite shabby and the floor very slippery as the whole floor floods when you take a shower. The room was basic with enough storage and the beds were very comfortable. Sound proofing from the motorway behind was fantastic could not hear it at all. Breakfast was awesome.
Stayed 2 nights in Oct 2025

8/10 Good

kerry louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good nights stay and very quite as well seeing where it is located
Stayed 1 night in Feb 2025

10/10 Excellent

Bobette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, very clean. Staffs are very nice and helpful. So comfy. Breakfast was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very hot in room
Stayed 1 night in Jun 2025

10/10 Excellent

Spencer

Liked: Amenities, property conditions & facilities
Lovely staff lovely hotel.
Stayed 3 nights in Nov 2023

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Staff were very friendly, good parking. Room smelt damp and the bathroom fans did. It work. The room ‘air cooling’ (they do not have air conditioning) did not work so to have any air movement the window had to be open which was too noisy due to the M25.
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this Ibis hotel just as good as the first great value i think i will be staying here again in September...thank you.
Stayed 4 nights in May 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , location remote , area but idea for m25 and A13 access.
Stayed 1 night in Nov 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

Clean room and friendly staff and great for our dog
Stayed 1 night in Jun 2024

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight accommodation

Check in was swift and accommodation was good for our needs. Plenty of parking but remember to register your car registration number at reception. Breakfast was okay with a decent choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Firmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, but not toilet paper...weird
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis

Amazing experience, Breakfast bountiful
Stayed 2 nights in Jun 2024

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I strongly recommend this hotel.

5* from A to Z. Thank you very much.
Stayed 1 night in Oct 2023

8/10 Good

Gary

Liked: Staff & service, amenities
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Anzarmon

Good
Stayed 2 nights in Dec 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very shabby property in need of updating. Staff were all very nice, but the room was badly in need of renovation. Probably the hardest mattress/pillow combination I’ve ever slept on; like lying in the road with your head on the kerb.
Stayed 2 nights in Apr 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the staff, dislikrd the breakfast.
Stayed 7 nights in Oct 2023

8/10 Good

Lorraine

Very good for the price paid,thankyou
Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, rooms large enough, staff were pleasant. However the hotel is located near a toll bridge and all night there is a bleeping sounds as cars pass. The hotel has tried to deaden the noise with double windows, but it is still noisy
Stayed 1 night in Jun 2024

8/10 Good

xenios

Liked: Staff & service, amenities
Brushes in wc, check and refil all the liquids in shower, Outdoor Pergolas with curtains for wind for smokers and dining outside, information map for all facilities around supermarkets,pharmacy,clinic etc….
Stayed 7 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

It's Fine

Breakfast is always good ... David and the team work hard to clear tables and keep the food flowing. You have to drive to Lakeside, but it stops you drinking too much!!! Great location for my work visits
Stayed 2 nights in Mar 2023

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