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ibis London Thurrock M25

3.0 star property
Hotel with a restaurant, near Lakeside Shopping Centre

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Photo gallery for ibis London Thurrock M25

Exterior
Exterior
Restaurant
Restaurant
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

1 bedroom, premium bedding, in-room safe, desk

Family Double Room

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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Property grounds

Best Western Thurrock Hotel

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  • Restaurant
  • Breakfast available
  • Parking available
8.0 out of 10, Very Good, 653 reviews
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About the neighborhood

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ

What's nearby

  • Lakeside Shopping Centre - 3 min drive - 1.5 miles
  • Bluewater Shopping Centre - 6 min drive - 3.1 miles
  • Orchard Theatre - 6 min drive - 4.1 miles
  • Darent Valley Hospital - 7 min drive - 4.1 miles
  • Brands Hatch Circuit - 16 min drive - 13.1 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Shampaan Balti House - ‬15 min walk
  • ‪Nando's - ‬3 min drive

About this property

ibis London Thurrock M25

Hotel near Lakeside Shopping Centre
Located close to Bluewater Shopping Centre and Orchard Theatre, ibis London Thurrock M25 provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • Full breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A front-desk safe, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 168 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 28-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), Czech, English, French, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

Is ibis London Thurrock M25 pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis London Thurrock M25?

This hotel doesn't offer parking.

What time is check-in at ibis London Thurrock M25?

Check-in start time: 3:00 PM; Check-in end time: 10 AM. Late check-in is available during limited hours.

What time is check-out at ibis London Thurrock M25?

Check-out is at noon.

Where is ibis London Thurrock M25 located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Lakeside Shopping Centre and within 9 mi (15 km) of Orchard Theatre and Bluewater Shopping Centre. Victoria Road Stadium and Queen's Theatre are also within 9 mi (15 km).

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ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

The staff, particularly Angelica and Edita, were so friendly, helpful and professional. The room was perfect.
Stayed 2 nights in May 2025

10/10

Perfectly located. Good parking. Nice rooms. Friendly, helpful, professional staff.
Stayed 2 nights in May 2025

8/10

Good nights stay and very quite as well seeing where it is located
Stayed 1 night in Feb 2025

10/10

Cleanliness
Stayed 1 night in May 2025

10/10

My second stay at this Ibis hotel just as good as the first great value i think i will be staying here again in September...thank you.
Stayed 4 nights in May 2025

10/10

Great service great customer service all great
Stayed 1 night in Apr 2025

10/10

I stay here often. Never have any complaints apart from the price of a pint. 😂
Stayed 3 nights in Apr 2025

10/10

Nice room. Very comfortable bed. Nice bathroom. Very friendly, courteous, helpful staff!
Stayed 1 night in Mar 2025

10/10

Very friendly and helpful staff. Lovely room wirh nice bathroom. Very comfy bed.
Stayed 2 nights in Mar 2025

10/10

Ok place
Stayed 1 night in Feb 2025

4/10

Property looks new and renovated in pictures of lobby and outside building but room are old and too small. For 1 night stay is fine but anything longer is not good idea. More good properties are available in same area much nearer to shopping mall
Stayed 8 nights in Apr 2025

10/10

The area is very nice noiseless and comfortable
Stayed 1 night in Feb 2025

8/10

The keys gave me a hard time being deactivated when in contact with anything went up and down for them
Stayed 1 night in May 2025

6/10

Staff were lovely and helpful.
Stayed 1 night in Jan 2025

6/10

The check in ladies were lovely checking in.. they had a tasty dinner/ breakfast menu,, they do Uber drivers here,, they were able to store you luggage,, the the guests seemed nice, never been to an ibis before, so was excited. The check in staff did come across a bit snobby and hostile.. the security boy.. left me carrying my luggage when he could see it was heavy, the room looked like a storage unit/ hostal& unsanitary, they try to charge you £25.00 for brekkie& didn't offer more modern rooms that theve now built
Stayed 1 night in Apr 2025

10/10

Very good
Stayed 2 nights in Mar 2025

10/10

Good
Stayed 1 night in Mar 2025

10/10

So handy for lakeside
Stayed 1 night in Feb 2025

4/10

Very shabby property in need of updating. Staff were all very nice, but the room was badly in need of renovation. Probably the hardest mattress/pillow combination I’ve ever slept on; like lying in the road with your head on the kerb.
Stayed 2 nights in Apr 2025

10/10

Quiet and comfortable as usual
Stayed 1 night in Jan 2025

8/10

Very helpful staff. Room was clean but basic. Would have been nice to have a bath.
Stayed 1 night in Feb 2025

10/10

Easy check in, good location. Bar a restaurant (limited menu).
Stayed 1 night in Jan 2025

10/10

Great experience
Stayed 2 nights in Dec 2024

6/10

On arrival we had to wait 15 minutes for their systems to update before we got our room. We were given access to the hot drinks machine.
Stayed 1 night in Mar 2025

10/10

Perfect and good price. Close to Train Station
Stayed 1 night in Nov 2024