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Treetops Resort

3.0 star property

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Fitness facility - Treetops Resort (Gaylord)
Front of property - Treetops Resort (Gaylord)
Golf - Treetops Resort (Gaylord)
Couples treatment rooms, body treatments, hot stone massages - Treetops Resort (Gaylord)
Reception - Treetops Resort (Gaylord)
Consider a stay at Treetops Resort and take advantage of a golf course, a firepit, and a hair salon. Tee up with amenities like golf lessons, a golf clubhouse, and a golf pro shop at this hotel. Treat yourself to a manicure/pedicure, a massage, or a body treatment at Treetops Spa & Salon, the onsite spa. The on-site restaurant offers dinner. Enjoy the health club, as well as activities like hiking/biking, ice skating, and snow tubing. Guests can also expect to find an arcade/game room, laundry facilities and an outdoor entertainment area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Deluxe Room (Inn)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Lodge)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Lodge)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Gaylord is home to Treetops Resort. The area's natural beauty can be seen at Louis M. Groen Nature Preserve and Otsego Lake State Park, while Otsego County Historical Museum and Call of the Wild Museum are cultural highlights. Gaylord Discovery Center and Bavarian Falls Park are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and sledding. Visit our Gaylord travel guide
Map
3962 Wilkinson Rd, Gaylord, MI, 49735

What's nearby

  • Boyne Mountain
    Boyne Mountain
    36 min drive - 31.7 miles
  • Treetops Resort
    7 min walk - 0.4 miles
  • Rick Smith Golf Academy
    15 min walk - 0.8 miles
  • Otsego Lake State Park
    20 min drive - 17.1 miles
  • Avalanche Bay Indoor Waterpark
    37 min drive - 32.2 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional)
    57 min drive

Restaurants

  • McDonald's
    10 min drive
  • Qdoba Mexican Eats
    10 min drive
  • Arby's
    9 min drive
  • Snowbelt Brewing Company
    9 min drive
  • Subway
    12 min drive

About this property

Treetops Resort

Property highlights
You can look forward to a golf course, a firepit, and a hair salon at Treetops Resort. Tee up with amenities like golf lessons, a golf clubhouse, and a golf pro shop at this hotel. Treat yourself to a manicure/pedicure, a massage, or a body treatment at Treetops Spa & Salon, the onsite spa. The on-site restaurant offers dinner. Enjoy the health club, as well as activities like hiking/biking, ice skating, and snow tubing. Guests can also expect to find an arcade/game room, laundry facilities and an outdoor entertainment area.
Other perks include:
  • 2 indoor pools and a seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and express check-out
  • Snow sports gear, 10 meeting rooms, and an elevator
Room features
All 195 rooms offer comforts such as air conditioning.
More amenities include:
  • Refrigerators and irons/ironing boards
  • TVs with satellite channels
  • Patios, coffee/tea makers, and housekeeping

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Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 15 2026 to April 30 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Breakfast
  • Dining venue(s)
  • Golf course
  • Recreation facilities
  • Shuttle services
The following facilities are closed seasonally each year. They will be closed from March 15 to April 30:
  • One of the dining venues
  • Bar/Lounge
  • Golf course

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

Does Treetops Resort have a pool?

Yes, this property has 2 Indoor pools and an outdoor pool. One of the pools will be unavailable from March 15 2026 to April 30 2026 (dates subject to change).

Is Treetops Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Treetops Resort?

Check-in start time: 5 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Treetops Resort?

Check-out is at 11:00 AM.

Where is Treetops Resort located?

Located near the slopes, this Gaylord hotel is within 1 mi (2 km) of Treetops Resort and Rick Smith Golf Academy and close to winter sports such as sledding and snowmobiling. Gaylord Discovery Center and Bavarian Falls Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Treetops Resort Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 146 out of 361 reviews
Rating 8 - Good. 97 out of 361 reviews
Rating 6 - Okay. 63 out of 361 reviews
Rating 4 - Poor. 37 out of 361 reviews
Rating 2 - Terrible. 18 out of 361 reviews

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations are very clean and comfortable. Very good overall structure.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and offer a kitchenette with a microwave, mini fridge and sink. The ski area is fantastic! The only negative is the outdated pool. The inside part, since it continues to the outside, is very worn down and claustrophobic!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Loved the little bar in the lodge they made the best old-fashioned!!! And having the pool and hot tub outside was fabulous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

BRITTANY

Liked: Cleanliness, property conditions & facilities
Our room was great - (we stayed at the lodge) it was huge, loved the outside pool and hot tub, great food on site as well. We will be back!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lynn A

Liked: Staff & service
The spa has not been updated in more than 30 years.was the last time we visited there. Looks like mold on the ceilings and pool areas need major updates. Rooms were pretty clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was very big!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated the Holiday’s with family and friends at Treetops Resort. Great times and left feeling like the staff were family as well! So thankful for Ed, Daryl and Brian, their hospitality and kindness was appreciated by all of us! Happy Holidays to the Treetops staff, many blessings to you all!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tubs and spa services were great! Staff very friendly. We went to have a quite relaxing time. Are room was very noisy. Next to stairs, elevator, below ski rental, lobby and to close to outdoor hot tub. Definitely wouldnt recommend this room! Otherwise great place!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty area. Variety of dining options. Room was spacious and pools were lovely.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sheryl

The room and hallways both smelled great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

candra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a conference. Good size rooms. Beautiful fall colors
Stayed 2 nights in Oct 2025
Verified

8/10 Good

James

Liked: Staff & service, room comfort
Room was comfortable. Common areas and restaurants are dated and carpet is dirty. Service was excellent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the cleanliness of our room and the available amenities!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a destination stay for our granddaughter's 6th birthday and her siblings. The facilities were kid friendly - indoor and outdoor pools, hot tub and a game room. And with the clientele being golfers, they had the space to themselves. The facilities were clean but there were a few things we noticed that could use a little TLC.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Family Ski Trip. Best part was the outdoor hot tub after a day of skiing. Was a little disappointed with the hours that they close during the week at 4pm but still had a great time.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not just a place to lay your head

Very large resort. Have all kinds of bars, restaurants, pools, hot tubs, skiing , golf, tennis and more.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Anne Marie

Liked: Room comfort

Treetops needs updated!

They placed us in the Inn, it was old and outdated. Room size was awesome, but the toilet was rust stained and the tub had permanent stains on it. The toilet ran also. The first floor had a nice door to walk out side. BUT the people on the second floor above us must have had herds of elephants running around. So loud! Golf was beautiful!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treetops

Beautiful area. The Inn was clean and comfortable. Food was a bit expensive.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Gordon and Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean comfortable mattress The restaurant was convenient but ok food could be better for the price I had the New York strip sandwich and the meat was not steak
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time at TreeTops. Spacious, clean. Quiet, and friendly.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great experience overall but the check in process was confusing and the hot tub did not work as advertised, nor did the Inn have an outdoor, heated pool - that’s at the Lodge, down the hill. Good place to take a family with young kids, easy access to ski lifts but the area is very small…but this is Michigan…we make the best of what God gave us. The “Legends on the Hill” restaurant was AWESOME - food and service - and a two minute walk from our room.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was rude, unfriendly and delayed. Hotel was nice, spacious room and comfortable.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
First time back in over ten years. Sad to see the place going downhill- lack of updates and maintenance. Outdoor pool not longer in use as advertised, hot tub green, rooms dated, restaurant cools down-facilities need some attention. Skiing was good but find somewhere else to eat and stay.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
The staff were great! The room was in very rough shape all around. Dirty, stains in the carpet, bathroom shower needed cleaning, food in the couch. Seemed like a party room. I'd try it again if traveling that way but would let them know I better have a clean room. It was ok and coffee was excellent.
Stayed 1 night in Jul 2024