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Eden House Hotel

Property class: 3

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Photo gallery for Eden House Hotel

A hotel lobby with two sofas, a coffee table, a television mounted on the wall, and a bar area visible through an archway. - Eden House Hotel (Grantham)
A reception area with a wooden reception desk, a clock, and a potted plant. - Eden House Hotel (Grantham)
A hotel room with a large bed, a nightstand, a chair, and a door. - Eden House Hotel (Grantham)
A long dining table with multiple chairs, set for a formal meal. - Eden House Hotel (Grantham)
A building with a sign indicating it is an accommodation and restaurant. - Eden House Hotel (Grantham)
You can look forward to an adjacent golf course, a coffee shop/cafe, and a garden at Eden House Hotel. Be sure to enjoy British cuisine at the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a business center.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

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Room options

View all photos for Comfort Double Room, 1 Bedroom

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Comfort Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with a large bed, a dresser, a television, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Twin Room, 1 Twin Bed

A hotel room with two single beds, each with a pillow and a bedside table with a telephone.

Standard Twin Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Grantham, Eden House Hotel is in a shopping district and next to a golf course. Belton House and Belvoir Castle are local landmarks, and some of the area's activities can be experienced at Belton Woods Hotel, Spa & Golf Resort and Ropsley Golf Course. Looking to enjoy an event or a game while in town? See what's happening at The Environcom Stadium or Leadenham Polo Club. Visit our Grantham travel guide
Map
130 North Parade, Grantham, England, NG31 8AU

What's nearby

  • St. Wulfram's Church
    9 min walk - 0.5 miles
  • Wyndham Park
    10 min walk - 0.6 miles
  • Guildhall Arts Centre
    14 min walk - 0.8 miles
  • Tenpin Ltd
    2 min drive - 1.3 miles
  • Dysart Park
    3 min drive - 1.7 miles

Getting around

  • Grantham Station
    2 min drive
  • East Midlands Airport (EMA)
    67 min drive

Restaurants

  • Miller & Carter
    3 min drive
  • Edwards
    10 min walk
  • The Apple Tap
    13 min walk
  • The Nobody Inn
    7 min walk
  • Chequers
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 7.50 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eden House

Things to do

  • 9-hole adjacent golf course
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 for adults and GBP 5.00 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Eden House Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Eden House Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Eden House Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Eden House Hotel located?

Situated in Grantham, this golf hotel is within a 15-minute walk of St. Wulfram's Church, Wyndham Park, and Guildhall Arts Centre. Tenpin Ltd and Dysart Park are also within 2 mi (3 km). Grantham Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eden House Hotel Reviews

6.6

7.2

Cleanliness

8.0

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 166 reviews
Rating 8 - Good. 48 out of 166 reviews
Rating 6 - Okay. 46 out of 166 reviews
Rating 4 - Poor. 11 out of 166 reviews
Rating 2 - Terrible. 28 out of 166 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed down

Don’t book this hotel, it’s closed down, dirty, unkept and nobody on site.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
It was closed down when my husband arrived after 8 hours of driving. Had to then hunt around for another hotel!
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel waa not open, no one there, no one contacted us to inform us the hotel was vlosed. Myself , my young sin had nowhere to stay , shocking appalling, stranded after an 8 hour drive.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL IS Closed.

The place is closed and under renervation. You still keep taking bookings despite apparently being told not to by the ownews. I am still waiting for my refund from you as I had to fine alternative available accommodation at 7 o,clock at night. Not very happy.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is closed

This hotel was closed no room no service showing open on web site
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely shambles
Stayed 3 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com destroy your faith

Hotel was totally closed and looked as if had been for some time. We arrive after a 7 hour car journey through dreadful weather conditions to find we had nowhere to stay! Why on earth do Hotels.com let you book a place that is permanently shut. My anger is beyond words
Stayed 2 nights in May 2021
Verified review

6/10 Okay

Liked: Room comfort

Tlc

Comfortable bed hotel in need of a bit of tlc but Ok for the price
Stayed 4 nights in Oct 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Check in was ok. However after paying in at check in, person came to my door 21.20 same day with card reader in hand saying i had to pay again. Showed my reciept and was told that i still owed £4 as i had been undercharged. Sent person away and sorted this out at check out. Hotel room in need of updating. Carpets a little warn and room in need of painting. Dead spider crushed on wall and old used shower gel ontop of shower.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Pleasant stay ideal for workers

Arrived at hotel plenty of parking checked in and ordered food for my room just settled in and food arrived and was delicious room was a little dated but was comfortable full English breakfast was lovely
Stayed 1 night in Jul 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean at all
Stayed 3 nights in Apr 2020
Verified review

6/10 Okay

Be better when this virus is over!

Becsuse of this virus going around it was hard yo fo any. Gad a take away delivered and bought some cans of cider.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management, it looks like they are going to improve a lot of thing that have slipped recently, would recommend this hotel now
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I was up too early on my short stay to take advantage of the amenities. The room was clean and basic. For the price if you are expecting 5 star - keep looking. I was not disappointed.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
booked two DOUBLE BED rooms, when we arrived there was only, 2 TWIN bed rooms booked. dirty toilets in first room, no TV remote in the 2nd room, one of the twin beds was very dirty sheets. Out in the corridor was an old pram, and a blood stained sheet on the floor..
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still awaiting 2 refunds from this hotel. Hotel completely non responsive.
Stayed 5 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awaiting refund from Hotels.com / Eden House hotels. My guests had to move hotels due to cleanliness and non-functional facilities (e.g, sockets didn't work in rooms).
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken

Shower broken, sheets dirty, milk sour only one large towel very poor ...when i told the receptionist they didn't offer any compensation or discounts
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Lovely Stay

We have stayed here several times over the last 5 years. Yes it is a little tired but it’s very clean and the rooms are comfortable.The staff were very friendly and helpful. We were sad not to see the cat this time.....
Stayed 5 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

The worst B&B I've stayed in.

Room was bland. No working wall lights so had to stagger to bed in dark, toilet didn't flush properly, black mould in shower but much worse was no hot water. Reported to reception and response was they thought it had been fixed, but obviously not checked. Breakfast was a disappointment. Left to own devices. Tea in flask and choice of 2 cereals, jam for toast was either strawberry or blackcurrent from an opened jar, which had been previously been dug into without a clean knife (no spoon available). Had to ask for butter. Glasses were greasy as were plates and tea cups didn't fit saucers. Whoever is responsible for checking standards is not doing their job. I strongly suggest you find alternative accommodation
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Dreadful

Awful experience. Room was dreadful, in need of complete refurbishment. The bathroom in particular was mouldy, plumbing poor, sink didn’t drain. Not enough staff felt really sorry for the few we saw who are expected to do everything.
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Bathroom was a mess. Tiles were broken a s filthy.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Liked: Staff & service
Staff were very nice the bed was comfy and had a very good breakfast.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was mouldy and dirty. You can hear everything through the wall incl other people using the bathroom. They served garlic butter with the jam and toast at a very disappointing breakfast service. The dining room was a mess where people had had breakfast and nothing had been tidied, coffee was cold.
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never Again

Very disappointing, staff were friendly , breakfast ok but the general cleanliness of our room , room 1 was poor. The room is in need of a full refurb. Avoid room 1. No heating till about 5am ( even though it was 2 degrees outside) Wont stay again.
Stayed 1 night in Apr 2019