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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Families splash in the water park while adults try their luck at the casino VIP room, with everyone coming together for delicious meals at this Grande Prairie hotel

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, individually decorated - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Casino - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
2 restaurants, breakfast served - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Lobby sitting area - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Waterslide - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Service Plus Inn and Suites in Grande Prairie offers family fun and adult entertainment with a water park, indoor pool with waterslide, and casino VIP room. Relax in the spa tub after shopping at the nearby mall. Enjoy meals from breakfast to happy hour with impressive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Family Suite

Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, individually decorated

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room

8.2 out of 10
Very good
(50 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Grande Prairie, Service Plus Inn and Suites - Grande Prairie is in the city center and near the airport. Heritage Discovery Centre and Grande Prairie Live Theatre are cultural highlights, and some of the area's attractions include Centre for Creative Arts and Eastlink Center. Traveling with kids? Consider Keddie's Tack and Western Wear and Evergreen Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowmobiling. Visit our Grande Prairie travel guide
Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9

What's nearby

  • Grande Prairie Regional College, Grande Prairie, Alberta, Canada
    Northwestern Polytechnic
    1 min walk - 0.1 miles
  • Muskoseepi Park
    2 min walk - 0.1 miles
  • The Great Northern Casino
    3 min walk - 0.2 miles
  • Gateway Power Centre
    5 min walk - 0.3 miles
  • Bonnetts Energy Centre
    4 min drive - 2.0 miles

Getting around

  • Grande Prairie, AB (YQU)
    10 min drive

Restaurants

  • A&W Restaurant
    3 min drive
  • Jackpot Bar & Grill
    2 min drive
  • Starbucks
    11 min walk
  • Pho House
    2 min drive
  • Boston Pizza
    19 min walk

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel in the business district, with rooms refurbished in 2025
You can look forward to a free roundtrip airport shuttle, a casino, and free water park access at Service Plus Inn and Suites - Grande Prairie. For those looking to try their luck, this hotel boasts a casino VIP room, 424 slot machines, and 17 casino gaming tables. For some rest and relaxation, visit the hot tub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a free manager's reception and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool along with a waterslide
  • Free self parking, plus extended parking (surcharge)
  • A TV in the lobby, a vending machine, and 1 meeting room
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 122 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Express Pizza Plus Donair
  • Great Northern Casino
  • Smitty's Family Restauran
  • The Captain's Boil

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Frequently asked questions

Does Service Plus Inn and Suites - Grande Prairie have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Service Plus Inn and Suites - Grande Prairie pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 220 lbs per pet. There's a deposit of CAD 25 per night and a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Service Plus Inn and Suites - Grande Prairie?

Check-in start time: 3 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Service Plus Inn and Suites - Grande Prairie?

Check-out is at 11:00 AM.

Does Service Plus Inn and Suites - Grande Prairie provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Service Plus Inn and Suites - Grande Prairie located?

This family-friendly Grande Prairie hotel is located near the airport, within a 5-minute walk of The Great Northern Casino, Muskoseepi Park, and Northwestern Polytechnic. Gateway Power Centre and Heritage Discovery Centre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Service Plus Inn and Suites - Grande Prairie Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 503 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at checkin, rooms clean and bright.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were very amenable, great value
Stayed 1 night in Apr 2026
Verified

8/10 Good

Matt

Liked: Cleanliness
Decent room and breakfast for an affordable price, we will definitely be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Front desk staff were efficient & friendly. They allowed our dog. Quite a few food choices with the continental breakfast. Very close to the hospital for anyone going to the city for medical visits.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, decent breakfast
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delicious breakfast. Cleaning staff was very friendly and did an excellent job of taking care of us. Front desk desk staff was exceptional.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Annmarie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean .front desk Deborah is always friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Easy and friendly check-in, room very clean, good breakfast. Would recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Reagan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy room. Breakfast was great too
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and so kind and accommodating and the pool and hot tub was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean , staff was very friendly especially Deborah. The only thing that i would recommend is having the water slide repaired and the hot tub working . But we still love coming there often
Stayed 1 night in Mar 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the rooms were very clean, friendly staff, but the beds were double instead of queen size, the mattresses showed heavy signs of wear with dips in middle.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Heath

Liked: Cleanliness, amenities, property conditions & facilities
This hotel had such excellent service and friendly staff, a wonderful free breakfast and both the bed and the pullout couch were very comfortable. The shower water pressure was wonderful and it stayed hot the entire time even during a long shower. We would definitely stay here again for sure!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very nice staff and very well kept hotel. Attention to detail and very welcoming and inviting
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dillon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, little treats, waters, impressive breakfast. Very homey feeling, another cheers to the very friendly staff :)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lorrie

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and very friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

terri

Liked: Amenities
Location was perfect for an early morning surgery at the hospital. Hotel is dated, pool and steps to the slide could’ve used a good cleaning. But the location was what we were looking for - which is why we stayed here
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location for this hotel. Continental breakfast was good. I think the toilet in my room needed maintenance as it had a very rickety noise on for every flush. Other than that happy with my stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, helpful staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great services good breakfasts very clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good first day stay not good the people in room 206 threw a party all night slammed the doors talked loud just didn’t sleep all night. Went down stairs to complain and the lady went to room to tell them to go to sleep and no more loud music and more complains they were gone. But they were loud all night didn’t sleep the next night they changed are room to 408 it was better other then that it was good I figured they would of done more since they had multiple complaints and we were next door to the party but oh well.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Cosette

Liked: Cleanliness, staff & service, amenities
Clean room and all room amenities were there. Nothing missing. Staff was cordial and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Fast check in.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marissa

Liked: Amenities
Great service and friendly staff
Stayed 1 night in Oct 2025