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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Families splash in the water park while adults try their luck at the casino VIP room, with everyone coming together for delicious meals at this Grande Prairie hotel

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, individually decorated - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
4 restaurants; breakfast, lunch, and dinner served - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Casino - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Lobby sitting area - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Waterslide - Service Plus Inn and Suites - Grande Prairie (Grande Prairie)
Service Plus Inn and Suites in Grande Prairie offers family fun and adult entertainment with a water park, indoor pool with waterslide, and casino VIP room. Relax in the spa tub after shopping at the nearby mall. Enjoy meals from breakfast to happy hour with impressive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Family Suite

Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, individually decorated

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Standard Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Grande Prairie, Service Plus Inn and Suites - Grande Prairie is in the city center and near the airport. Heritage Discovery Centre and Grande Prairie Live Theatre are cultural highlights, and some of the area's attractions include Centre for Creative Arts and Eastlink Center. Traveling with kids? Consider Keddie's Tack and Western Wear and Evergreen Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowmobiling. Visit our Grande Prairie travel guide
Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9

What's nearby

  • Grande Prairie Regional College, Grande Prairie, Alberta, Canada
    Northwestern Polytechnic
    1 min walk - 0.1 miles
  • Muskoseepi Park
    2 min walk - 0.1 miles
  • The Great Northern Casino
    3 min walk - 0.2 miles
  • Gateway Power Centre
    5 min walk - 0.3 miles
  • Bonnetts Energy Centre
    4 min drive - 2.0 miles

Getting around

  • Grande Prairie, AB (YQU)
    10 min drive

Restaurants

  • Jackpot Bar & Grill
    2 min drive
  • A&W Restaurant
    3 min drive
  • Starbucks
    11 min walk
  • Pho House
    2 min drive
  • Cozy Pierogi
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Express Pizza Plus Donair
  • Great Northern Casino
  • Smitty's Family Restauran
  • The Captain's Boil

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Service Plus Inn and Suites - Grande Prairie have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Service Plus Inn and Suites - Grande Prairie pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 220 lbs per pet. There's a deposit of CAD 25 per night and a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Service Plus Inn and Suites - Grande Prairie?

Check-in start time: 3 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Service Plus Inn and Suites - Grande Prairie?

Check-out is at 11:00 AM.

Does Service Plus Inn and Suites - Grande Prairie provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Service Plus Inn and Suites - Grande Prairie located?

This family-friendly Grande Prairie hotel is located near the airport, within a 5-minute walk of The Great Northern Casino, Muskoseepi Park, and Northwestern Polytechnic. Gateway Power Centre and Heritage Discovery Centre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Service Plus Inn and Suites - Grande Prairie Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 516 out of 1028 reviews
Rating 8 - Good. 315 out of 1028 reviews
Rating 6 - Okay. 114 out of 1028 reviews
Rating 4 - Poor. 42 out of 1028 reviews
Rating 2 - Terrible. 41 out of 1028 reviews

Reviews

Verified

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated, breakfast was decent but the location was awesome.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Jolene

Liked: Staff & service, amenities, property conditions & facilities
Great place for the price. The staff was great and the rooms were good. Not super clean but not awful. We enjoyed our stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Staff were nice. Breakfast was good and fresh.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cassaundra-Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property. The only disappointment was the water slide wasn't working. The pool and hot tub were enjoyable. We will definitely be back.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at checkin, rooms clean and bright.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were very amenable, great value
Stayed 1 night in Apr 2026
Verified

8/10 Good

Matt

Liked: Cleanliness
Decent room and breakfast for an affordable price, we will definitely be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for my family (2 adults, a 5 y/o, and a toddler) Swimming pool was good, but the slide was out of order. Breakfast was good (reminders me of Ikea - eggs, bacon, and sausage [tho the sausages and bacon were a little salty]) Customer service was excellent
Stayed 1 night in May 2026
Verified

8/10 Good

kailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Breakfast had a good selection; bacon, Hashbrowns, eggs, bagels, pancakes, muffins etc. The only downer is the rooms don’t seem very soundproof. We could hear footsteps of the person above us, who woke up very early and for some reason seemed to pace in their room for over an hour.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities
The room and amenities were adequate. Great, central location. Unfortunately, the water slide was broken. This was very disappointing as it was the main reason we selected this hotel.
Stayed 1 night in May 2026
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are older people. The toilet and sink in the washroom were very low, it felt like it was built for children. The pillows hurt our necks they were too thick. Everything else was great. The staff in the front were very accommodating!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, decent breakfast
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Front desk staff were efficient & friendly. They allowed our dog. Quite a few food choices with the continental breakfast. Very close to the hospital for anyone going to the city for medical visits.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delicious breakfast. Cleaning staff was very friendly and did an excellent job of taking care of us. Front desk desk staff was exceptional.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Annmarie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean .front desk Deborah is always friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Easy and friendly check-in, room very clean, good breakfast. Would recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and so kind and accommodating and the pool and hot tub was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reagan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy room. Breakfast was great too
Stayed 1 night in Feb 2026
Verified

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean , staff was very friendly especially Deborah. The only thing that i would recommend is having the water slide repaired and the hot tub working . But we still love coming there often
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and staff very freindly. Only thing i can complain about is the room was very humid.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Heath

Liked: Cleanliness, amenities, property conditions & facilities
This hotel had such excellent service and friendly staff, a wonderful free breakfast and both the bed and the pullout couch were very comfortable. The shower water pressure was wonderful and it stayed hot the entire time even during a long shower. We would definitely stay here again for sure!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the rooms were very clean, friendly staff, but the beds were double instead of queen size, the mattresses showed heavy signs of wear with dips in middle.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lorrie

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and very friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very nice staff and very well kept hotel. Attention to detail and very welcoming and inviting
Stayed 2 nights in Jan 2026