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Tru by Hilton Grand Rapids Airport

2.5 star property
This charming Kentwood hotel welcomes travelers with an inviting lobby, delicious snacks, and thoughtful amenities for a relaxing stay after a long journey

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Photo gallery for Tru by Hilton Grand Rapids Airport

Snack bar - Tru by Hilton Grand Rapids Airport (Grand Rapids)
Lobby - Tru by Hilton Grand Rapids Airport (Grand Rapids)
Reception - Tru by Hilton Grand Rapids Airport (Grand Rapids)
Indoor pool - Tru by Hilton Grand Rapids Airport (Grand Rapids)
Exterior - Tru by Hilton Grand Rapids Airport (Grand Rapids)
Tru by Hilton Grand Rapids Airport offers a practical to-go breakfast and indoor pool. Kids enjoy the playground while parents use free in-room WiFi. Childcare services add flexibility, and the staff consistently earns praise for their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

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Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Kentwood, a neighborhood in Grand Rapids, Tru by Hilton Grand Rapids Airport is near the airport. Orbit Room and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and travelers looking to shop may want to visit Centerpointe Mall and Woodland Mall. Patterson Ice Center and Forest Hills Fine Arts Center are also worth visiting. Visit our Grand Rapids travel guide
Map
4570 28th Street SE, Grand Rapids, MI, 49512

What's nearby

  • Patterson Ice Center
    11 min walk - 0.6 miles
  • Centerpointe Mall
    2 min drive - 1.6 miles
  • MSA Fieldhouse
    3 min drive - 2.0 miles
  • Woodland Mall
    3 min drive - 2.1 miles
  • Calvin College
    3 min drive - 1.8 miles

Getting around

  • Grand Rapids Station
    18 min drive
  • Gerald R. Ford International Airport (GRR)
    11 min drive

Restaurants

  • Starbucks
    3 min drive
  • McDonald's
    15 min walk
  • Starbucks
    20 min walk
  • Raising Cane's Chicken Fingers
    2 min drive
  • Chick-fil-A
    3 min drive

About this property

Tru by Hilton Grand Rapids Airport

Hotel located in Kentwood
Consider a stay at Tru by Hilton Grand Rapids Airport and take advantage of free to-go breakfast, a playground, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Supervised childcare (surcharge), a billiards/pool table, and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, cribs/infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Frequently asked questions

Does Tru by Hilton Grand Rapids Airport have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton Grand Rapids Airport pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Grand Rapids Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Grand Rapids Airport?

Check-out is at noon.

Where is Tru by Hilton Grand Rapids Airport located?

Located in Kentwood, this hotel is within 2 mi (3 km) of Patterson Ice Center, Centerpointe Mall, and Orbit Room. MSA Fieldhouse and AMF Eastbrook Lanes are also within 2 mi (3 km).

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Reviews

Tru by Hilton Grand Rapids Airport Reviews

8.6

Excellent

9.2

Cleanliness

7.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 434 out of 754 reviews
Rating 8 - Good. 177 out of 754 reviews
Rating 6 - Okay. 71 out of 754 reviews
Rating 4 - Poor. 38 out of 754 reviews
Rating 2 - Terrible. 34 out of 754 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The place was very clean great location but set back far enough from the main road so it was quiet in the rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
PLUSES: staff were over the top helpful, very clean, wonderful to have a pool and game area, terrific that they accept dogs. Seems geared to a younger crowd. MINUS: people above us were noisy, not the fault of the hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms nice staff horrible breakfast
Stayed 1 night in Dec 2025

8/10 Good

Renee

Liked: Amenities
staff was awesome room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthy enough to know the foods.parking no hassle-free. Staff friendly very cean rooms and pently of towels
Stayed 4 nights in Oct 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was reasonably priced for the services. Had an excellent breakfast and spacious rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, quiet and comfortable!
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with nice facilities and very friendly staff. The breakfast is pretty lack-luster (powdered eggs, little and sad fruit). But otherwise a great stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Jada is the Best
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Very clean room and comfortable bed. Jada at the front desk is the best!
Stayed 1 night in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and property very clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Location

Easy checkin. Clean and comfortable. Will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel was clean and reasonably priced.
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean maintained property that mdd us feel Confortable in the atmosphere
Stayed 4 nights in Apr 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the airport
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.very good room.
Stayed 1 night in Jun 2024

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at Its Best with Tracy & Jada

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast options, comfortable bed, wonderful toiletries
Stayed 1 night in Aug 2024

10/10 Excellent

Bri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice fun property The kids are loving the pool table and the swimming pool.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jada was a complete joy to deal with at check in. Very personable and and was always smiling. Very busy area.
Stayed 1 night in May 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast was delicious and the pool table was a plus for my boys
Stayed 2 nights in Oct 2024