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The Finnley

2.5 star property
Hotel in Grand Rapids, steps from Grand Rapids Children's Museum

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Photo gallery for The Finnley

City view
Exclusive Suite | Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Exclusive Suite

Premium bedding, pillowtop beds, in-room safe, individually decorated

Exclusive Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 163 sq m
  • City view
  • Sleeps 10
  • 5 King Beds

View all photos for Executive Studio

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Studio

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
65 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • Downtown Market - 14 min walk - 0.8 miles
  • John Ball Zoo - 4 min drive - 2.5 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 17 min drive

Restaurants

  • ‪HopCat - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Barrio - ‬4 min walk
  • ‪GLC Live at 20 Monroe - ‬4 min walk

About this property

The Finnley

Hotel near Van Andel Arena
Located close to Grand Rapids Children's Museum and Grand Rapids Art Museum, The Finnley has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, luggage storage, and an elevator
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Showers, free toiletries, and hair dryers
  • Separate dining areas and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Espresso maker
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

The Finnley Hotel
The Finnley Grand Rapids
The Finnley Hotel Grand Rapids
The Finnley Hotel Luxury Suite

Frequently asked questions

Is The Finnley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Finnley?

This hotel doesn't offer parking.

What time is check-in at The Finnley?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Finnley?

Check-out is at 11:00 AM.

Where is The Finnley located?

Located in Downtown Grand Rapids, this hotel is within a 5-minute walk of Grand Rapids Children's Museum, Van Andel Arena, and Grand Rapids Art Museum. DeVos Performance Hall and Public Museum of Grand Rapids are also within 10 minutes. Grand Rapids Station is 16 minutes by foot.

The Finnley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 31 out of 48 reviews
Rating 8 - Good. 5 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

9.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean place to stay right in the heart of downtown. A quick walk to restaurants, bars and entertainment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenience of the check-in and check out process
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely spot! I will definitely be back the next time I find myself in Grand Rapids.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy to access, the building was quiet, the room was very nice. I would stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Night Sleep

I enjoyed staying in this boutique hotel in historic Grand Rapids. I will definitely return in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean room, nice setting for two but due to the size I wouldn’t necessarily travel with more than that. Great tv, closet and definitely a prime location
Stayed 2 nights in May 2024

10/10 Excellent

Gustave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room, comfortable be, no staff

Beautiful room, self-service - no lobby or staff - no room key - all punch codes, the most comfortable bed I have ever slept in. nice coffee maker.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The room was very unique, clean, modern and so close to everything Grand Rapids has to offer! We will definitely be booking here again on our next visit! Thank you SO much!!
Stayed 1 night in May 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed there several times and have always had the best experience! So close to venues and restaurants…this trip, I had to utilize their first aid kit, which surprisingly they had!! Would highly recommend!
Stayed 1 night in May 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful layout. Nice.
Stayed 2 nights in Aug 2023

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities
(positive) It was very quite / clean with a retro 70's design in a basement w/ windows, A short walk to the arena and a beautiful downtown to stroll in w plenty of options for dinning. (negative) I am not a high tech person. I prefer a lobby and staff not on the phone asking for HELP on how to get in the building along with no free parking available (except on the street between 6pm-8am M-F. weekends) good luck.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. The rooms are clean and each one is locked via keypad, so no having to worry about keys or cards you may lose. The facilities are great, and there is plenty to do and experience around the Finnley in downtown GR. The only gripe my wife had was the pillows and bed were not to her liking. Otherwise, everything was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evening at the Journey Concert

We were downtown for a concert. We spent the night after. The hotel was very unique and fun. We would definitely recommend going there and we plan on coming back.
Stayed 1 night in May 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finnley Hotel Convenient A1

It was a good stay. Outside noise would disturb someone that’s a light sleeper during the night/early morning. Other than that it was a great stay. Very clean. Decor has a retro feel. Nice up and coming area. Good restaurants on the block. Close to downtown attractions.
Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Less than Grand Rapids Adventure

Less than thrilling, elevator light was out, delay of check in instructions, and slow response from hotel... Won't stay with them ever again
Stayed 3 nights in Jul 2022

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee machine was broken.
Stayed 1 night in Apr 2023

4/10 Poor

Jackson

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is advertised as a hotel but is more of a hostel, has no front desk, no way to get towels etc, no luggage carts, and very slow to respond via email.
Stayed 1 night in Jun 2022

6/10 Okay

Nate

Liked: Cleanliness, staff & service, property conditions & facilities

AC needs fixed

The room was nice, but there was a problem with the air conditioning, which made sleeping uncomfortable. We set the AC at 70, then 68, but the room temperature remained at 77 or 78 throughout our stay. During a summer day, that was much too warm.
Stayed 1 night in Jun 2023

2/10 Terrible

Autumn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an overnight drive and had absolutely no instruction on what room was mine. Stood inside trying to get ahold of someone and no one answered. Extremely dissatisfied and disappointed after a long day. Don’t waste the money.
Stayed 1 night in Jun 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. My unit was street level. Thought it was going to be loud, but it wasn't. Room was modern and thought out. Cool decor. Big shower. Big bed. Blinds are operated with a remote. Quiet in the hallways and easy access to the building. Take Note: there is no front desk or staff on duty at night. Make sure you receive your passcode prior to arrival. Also, there is no parking. I used the Monroe parking garage just 100 feet from the stay. Cost $60 for 2 days. Also, you are very close to many restaurants and bars. Area seems safe to me, but I didn't venture out aft midnight. I will stay here again.
Stayed 2 nights in Sep 2022

4/10 Poor

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be aware that this hotel operates on an entirely self-service basis, which is to say that there are no on-site staff to assist with any problems that may arise. There is a contact phone number, but repeated calls were shunted to an automated system informing me that no one was available to take my call. On the plus side, the rooms are clean and nice, and the hotel is easy walking distance to the convention center. But if you run into a problem, you are on your own.
Stayed 4 nights in May 2022

2/10 Terrible

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in process was never sent to me from Mitten House. We had no idea what we were doing. You cannot talk to anybody and can only text and email. This place really needs to follow through on sending instructions or communicating how the process works. Having a phone number that someone will answer would be helpful too.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I'd probably skip it...

Even though it states you won't be charged until you're stay, they will charge your card right away. I was charged for a canceled reservation even though according to the cancellation policy, I would receive a full refund. I feel I keep getting the runaround. I did end up rebooking the canceled reservation so now I've been charged for multiple stays and still haven't received a refund. The place itself is really cute and is near lots of great restaurants and shops but at this point I probably would not recommend it to friends and family.
Stayed 1 night in Jul 2022

2/10 Terrible

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked the Finnley Hotel for my husbands birthday. Our checking-in experience was TERRIBLE!!!! The property is listed as a hotel but it’s more like an Air BnB. When I booked my reservation through Expedia I received a text message on July 4th asking me to complete an arrival form to confirm my stay on July 16. I completed the form and received no other messages explaining ANYTHING. When we arrived we couldn’t get into the building. I called Expedia and they got in contact with the Company….Mitten Housing. The customer service representative from Mitten House was very unprofessional. She indicated that they placed the instructions in my Expedia account in which wasn’t true. I asked her to please send it to my email address because I never received anything.She sent me two different emails. The first email had a code for the building door. The second email consisted of instructions about the Roku, blinds and other amenities. While I was still on the phone with Mitten Housing I asked her to please confirm what room my husband and I would be staying in. Her response was “I can’t tell you the instructions…it’s all in the email”. Her response made me very aggravated because I wasn’t asking her to explain the instructions to me but simply let me know what room we were staying in because it was very confusing. By far the worse traveling experience I’ve ever encountered!! I wouldn’t recommend anyone staying here!
Stayed 1 night in Jul 2022

8/10 Good

Cobin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025