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Holiday Inn Grand Rapids - South by IHG

3.0 star property
Family-friendly hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Premium Room, 1 King Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Restaurant
Exterior
Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast available
  • Bar
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Property grounds

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About the neighborhood

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548

What's nearby

  • Craig's Cruisers - 4 min drive - 2.1 miles
  • Tanger Factory Outlet Center - 5 min drive - 2.9 miles
  • Van Andel Arena - 11 min drive - 9.2 miles
  • RiverTown Crossings Mall - 12 min drive - 7.5 miles
  • John Ball Zoo - 13 min drive - 10.5 miles

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ‪76th Street Truck Stop Diner - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Culver's - ‬5 min drive
  • ‪Culver's - ‬5 min drive

About this property

Holiday Inn Grand Rapids - South by IHG

Family-friendly hotel located in Cutlerville
Take advantage of a grocery/convenience store, a terrace, and laundry facilities at Holiday Inn Grand Rapids - South by IHG. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with a waterslide
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and coffee/tea in the lobby
  • A front-desk safe, outdoor furniture, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 79 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,500 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 16 to January 22:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Frequently asked questions

Does Holiday Inn Grand Rapids - South by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from January 16 to January 22.

Is Holiday Inn Grand Rapids - South by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Grand Rapids - South by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Grand Rapids - South by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Grand Rapids - South by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Grand Rapids - South by IHG located?

This family-friendly Grand Rapids hotel is located near the airport, within 3 mi (5 km) of Crossroads Conference Center, Craig's Cruisers and Master Arts Theatre. Spectrum Entertainment Complex and Mercy Health Southwest Campus are also within 3 mi (5 km).

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Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 843 reviews
Rating 8 - Good. 248 out of 843 reviews
Rating 6 - Okay. 115 out of 843 reviews
Rating 4 - Poor. 101 out of 843 reviews
Rating 2 - Terrible. 74 out of 843 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean
Stayed 1 night in Apr 2025

8/10 Good

Tina L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children's pool area was nice for small children.
Stayed 1 night in Mar 2025

8/10 Good

Marcia

It was good
Stayed 2 nights in Apr 2025

8/10 Good

Kayley

Liked: Staff & service, amenities, property conditions & facilities
The rooms are clean, but the floor in the eating area was sticky. Even after I watched them mop. It might just be what they use to mop with. For the price this place is amazing and fun for kids. Breakfast was warm and decent. Staff were nice.
Stayed 2 nights in Apr 2025

8/10 Good

Cathy

Love this place!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice one night stay and would definitely recommend it, and return. They were understaffed both when we checked in and the following morning, so we had to wait a bit. But, the staff did everything they could to help everyone as fast as possible. The pool/splash pad was fun! The equipment could use an update, but was clean and the kids loved it.
Stayed 1 night in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - the only downer was that the shower had no pressure and the drain must of been backed up because it filled up with water almost immediately during the shower. But everything was clean and everyone was nice. We plan on making this trip once a month for the kids to play at the water park. We definitely will be back!
Stayed 1 night in Mar 2025

8/10 Good

gerri

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the staff especially Tammy and Josh and Edna they were very polite a little comical it was very clean, breakfast was 👍

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing with our dance team!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and renovated

Nice hotel, helpful staff and nice renovations. Room was clean and well stocked.
Stayed 1 night in Oct 2024

2/10 Terrible

Kayley

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kids were running the halls, up and down the stairs and yelling, being extremely loud until about 1:00am. Our room phone did not work, so I had to walk down to the front desk to report the noise. You could hear them from the front desk too. The employee working the front desk acted bothered when I asked her, politely, if anything was going to be done about the noise. The loudness went on for a couple more hours.
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 4 nights in Dec 2024

6/10 Okay

Diana

Disliked: Staff & service, property conditions & facilities
We booked this hotel specifically for the bar and pool/hot tub. During check in, the agent wearing a green sweater and matching eye makeup informed us that the bar was closed due to no available staff. We were advised that we could bring our own drinks and enjoy the bar but there was no staff available to serve us. We were disappointed but decided to take her up on the offer. After checking in we made our way to the bar area and again, we were advised that they had no accommodations to keep our drinks cold but that there was an ice machine down the hall. About 20 minutes later we were approached by the manager and informed that we were not permitted to drink in the bar. Terrible communication and service. We were not able to access the
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family get away!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and breakfast was phenomenal
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it kid friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Darcy

Disliked: Cleanliness, amenities, property conditions & facilities
The kiddie pool was under construction the sinks in my hotel room kept getting backed up. No sorry the would not let me cancel at once I found all this information out, nor would they give me a refund
Stayed 1 night in Feb 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with kids.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hard working staff make this a pleasant surprise
Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, including the bedding. The kitchen staff and front desk was also very kind.
Stayed 2 nights in Jul 2024

8/10 Good

Ashley

Disliked: Amenities, property conditions & facilities
Kids pool closed, breakfast was horrible! Hard chewy sausage eggs and waffles! Half a roll of toilet paper.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

So far so good. Friendly staff and clean rooms.
Stayed 1 night in Jun 2024