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Holiday Inn Grand Rapids Downtown by IHG

Property class: 3

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Breakfast, lunch and dinner served - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
Point of interest - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
Point of interest - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
Standard Room, 1 King Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
Indoor pool - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
Holiday Inn Grand Rapids Downtown places travelers in the city's vibrant heart. Praised for its hearty breakfast and central location near DeVos Performance Hall. Guests can relax in the spa tub after exploring. On-site shopping, bike rentals, and free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(84 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

John Ball Park, a neighborhood in Grand Rapids, is home to Holiday Inn Grand Rapids Downtown by IHG. Frederik Meijer Gardens and Sculpture Park and Public Museum of Grand Rapids are cultural highlights, and travelers looking to shop may want to visit Downtown Market and Fulton Street Farmers Market. Check out an event or a game at Van Andel Arena, and consider making time for John Ball Zoo, a top attraction not to be missed. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property. Guests love the hotel's central location. Visit our Grand Rapids travel guide
Map
310 Pearl Street NW, Grand Rapids, MI, 49504

What's nearby

  • Gerald R. Ford Museum
    Gerald R. Ford Museum
    3 min walk - 0.2 miles
  • Van Andel Arena
    Van Andel Arena
    8 min walk - 0.5 miles
  • Grand Valley State University - Pew Campus
    2 min walk - 0.1 miles
  • DeVos Performance Hall
    5 min walk - 0.3 miles
  • DeVos Place Convention Center
    8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station
    20 min walk
  • Gerald R. Ford International Airport (GRR)
    20 min drive

Restaurants

  • Burger King
    4 min walk
  • Z's Bar & Restaurant
    6 min walk
  • Pind Indian Cuisine
    7 min walk
  • The B.O.B.
    9 min walk
  • Gin Gin’s
    8 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel near Van Andel Arena
Consider a stay at Holiday Inn Grand Rapids Downtown by IHG and take advantage of shopping on site, a garden, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Burger Theory​, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and bike rentals
  • Express check-out, express check-in, and a vending machine
  • Guest reviews say great things about the breakfast, central location, and helpful staff
Room features
All 175 rooms have comforts such as first-run movies and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch TVs with premium channels and first-run movies
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Shopping

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 120 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

Does Holiday Inn Grand Rapids Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–11 PM.

Is Holiday Inn Grand Rapids Downtown by IHG pet-friendly?

Yes, Holiday Inn Grand Rapids Downtown by IHG allows dogs (limit 2 total) with a maximum weight of up to 120 lbs per pet. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Grand Rapids Downtown by IHG?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Grand Rapids Downtown by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Grand Rapids Downtown by IHG located?

Located in John Ball Park, this hotel is within a 10-minute walk of Van Andel Museum Center and Van Andel Arena. Public Museum of Grand Rapids and Grand Valley State University - Pew Campus are just steps away. Grand Rapids Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Grand Rapids Downtown by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 727 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, friendly staff, comfortable accommodations
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lindsye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and loved that there is a full service restaurant!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for staying downtown with friends, and where I stay every time I visit the city. Parking is great and staff is friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jami

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, fantastic breakfast and very comfortable common spaces
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and we loved there was a shuttle for us to use
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kalifaamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Holiday Inn downtown Grand Rapids was great and very comfortable. They offered a breakfast buffet for $16.99, but we did not check it out. This hotel was clean, the staff was great, and they offered a free shuttle bus to downtown events. I recommend this hotel and I will stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities
Great location, friendly staff, easy check in, good food! Clean and updated facilities!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas were clean and well maintained. The pool and hot tub area were clean, but not did not overwhelm with chlorine smell, as so many hotel pool areas often do. The room was clean and staff were very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel due to its proximity to downtown Grand Rapids. Clean, quiet, great staff and nice hot tub
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roberta

Liked: Staff & service, amenities, property conditions & facilities
Our stay was very pleasant. It was quiet and clean. Staff was very nice. We will recommend anyone we know that will be in
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and all the front desk staff that we dealt with were very friendly and helpful. I would most definitely stay here again while in the area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, very nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff and great little restaurant to get breakfast at.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
It was one of the cleanest places I have ever stayed for a hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, spotless room, staff was very friendly & helpful. Best of all, Parking was free ! I would highly recommend this Holiday Inn Downtown Grand Rapids and definitely stay with them again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room and staff was great, very helpful with the shuttle and recomedations on food.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Darci

Liked: Cleanliness, property conditions & facilities
I feel as if the room could smell better. The breakfast was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
The location was great. The shuttle service was very helpful, drivers were great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Location was great for us. And free shuttle was nice to have.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Annajeanelle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the employees were great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Very nice hotel! Lobby and rooms were clean. Employees are friendly. The pool arena is nice, lots of bubbles in the hot tub lol. We ate breakfast at the restaurant downstairs, it's a little expensive but very good! Free parking in downtown is worth it in itself! Definitely staying here again.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Laura

Liked: Cleanliness
location is great, the staff is very kind, and the room was clean. BUT... you can hear every single car that pass by the whole night. Also, a few things were broken in the bathroom, and the bathtub was very slippery.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice we were given meal vouchers for the kids breakfast and dinner at the hotel restaurant! Great food and service and the hotel and room were very clean!
Stayed 1 night in Oct 2025