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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Downtown Grand Rapids comes alive at CitySen Lounge where travelers can savor local flavors while taking in revitalizing city views

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Meeting facility - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Standard Queen Room | Bathroom | Shower, designer toiletries, hair dryer, towels - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Individually decorated, individually furnished, desk, laptop workspace - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Lobby - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Restaurant - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
CityFlatsHotel stands in the heart of Downtown Grand Rapids as a vibrant retreat. Guests can grab coffee at the on-site cafe or book manicures and pedicures at the spa. This boutique property near Van Andel Arena offers in-room WiFi and attentive staff to enhance the stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in the city center. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights and John Ball Zoo is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Visit our Grand Rapids travel guide
Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena
    Van Andel Arena
    2 min walk - 0.1 miles
  • Grand Rapids Art Museum
    Grand Rapids Art Museum
    5 min walk - 0.3 miles
  • Gerald R. Ford Museum
    Gerald R. Ford Museum
    10 min walk - 0.6 miles
  • DeVos Place Convention Center
    8 min walk - 0.5 miles
  • DeVos Performance Hall
    8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station
    14 min walk
  • Gerald R. Ford International Airport (GRR)
    21 min drive

Restaurants

  • Uccello's Ristorante, Pizzeria & Sports Lounge
    2 min walk
  • Garden District
    1 min walk
  • Buffalo Wild Wings
    3 min walk
  • Brick and Porter
    1 min walk
  • Gimmie
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 24.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. DeVos Performance Hall and DeVos Place Convention Center are also within 15 minutes. Grand Rapids Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 526 out of 1018 reviews
Rating 8 - Good. 246 out of 1018 reviews
Rating 6 - Okay. 145 out of 1018 reviews
Rating 4 - Poor. 71 out of 1018 reviews
Rating 2 - Terrible. 30 out of 1018 reviews

Reviews

Verified

10/10 Excellent

Margaret E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel is nicely placed in downtown near lots of spots
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was clean and incredibly soft, the room was spacious and inviting, and the bathroom was generous and open. We definitely will be back.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that had been tastefully renovated. Location is also great. Lots of restaurants and coffee shops within walking distance.
Stayed 1 night in May 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Comfortable bed
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Raven-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, rooms were very nice and comfy. easy check in and check out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff was incredibly friendly, welcoming, and always willing to help. The room was clean, comfortable, and well-maintained, making for a very enjoyable experience. The only minor downside is that the hotel doesn’t offer on-site parking, so you’ll need to use nearby paid city parking. Other than that, we had a great stay and would definitely recommend it.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean enough and convenient location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big rooms. Parking extra and expensive. Parking should be included in stay. Needs bedside table in room with double mattress.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cassandra

Clean, very nice staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room very clean and updated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fentress

Liked: Cleanliness
Really nice and clean and affordable. Close to cool places to hang out at to.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
So many options for dining and easy to walk around
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and felt the room was clean, comfortable and liked that it had 2 sinks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Everything was so close. Beautiful day to explore. Comfy beds to sleep in. Plenty of shops near by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a couple of times over the years. You just can't beat the location for lodging after events. Check-in was seamless and Grady was very helpful answering our questions. We'll be back next time we come to GR for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Beautiful clean room. Staff were all very friendly from helping with parking to giving directions and checking in. Great restaurant and bar service
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeffrey

smooth hassle-free check-in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Helpful front desk staff. Nice bar and clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful
Stayed 1 night in Jan 2026
Verified

8/10 Good

JERRAD

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and this is a great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brandyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a few months ago, but I meant to post a review! We had a lovely stay here and the staff treated us well and they were pleasant and provided us great options for stuff to do downtown! The room and facility was very clean and the location is absolutely terrific!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Extremely great stay!!!! Bed was the most comfortable bed ever!!!! Will definitely stay there again.
Stayed 1 night in Dec 2025