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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Property class: 3

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Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

A spacious hall with high arched ceilings, large windows, and a marble floor. - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
A restaurant setting with round tables, plates of food, and drinks. - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
A reception desk with a wooden panel wall displaying the name "CityFlatsHotel". - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
A modern hotel room with a bed, a sofa, a dining table, and a pendant light. - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door leading to a bathroom, and a window with a view. - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Located close to Van Andel Arena and DeVos Performance Hall, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides concerts and live shows, a coffee shop/cafe, and a hair salon. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, CitySen Lounge, offers brunch, dinner, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

A bed with a wooden headboard, white bedding, and a nightstand with a lamp.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

A neatly made bed with a wooden headboard in a hotel room.

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door to a bathroom, and a window.

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A bed with white bedding, a wall with a geometric pattern, and a bedside lamp.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

A hotel room with a large window, a brick wall, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

A hotel room with a bed, a desk, a chair, a small stool, and two windows offering a view of buildings.

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

A modern hotel room with a large bed, a striped headboard, and two wall-mounted light fixtures.

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

A modern hotel bathroom with a large bathtub, a glass-enclosed shower, and a visible sink area.

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, a geometric-patterned headboard, bedside lamps, and a window with a view.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

A modern bathroom with a large white sink, a glass shower enclosure, and a mirror above the sink.

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near a boardwalk/promenade, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in Downtown Grand Rapids, a neighborhood in Grand Rapids. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Take an opportunity to explore the area for water adventures such as fishing. Visit our Grand Rapids travel guide
Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • A modern glass building with a curved facade and a large overhang.
    Van Andel Arena
    2 min walk - 0.1 miles
  • A modern building with a large banner for the Grand Rapids Art Museum.
    Grand Rapids Art Museum
    5 min walk - 0.3 miles
  • Grand Valley State University - City Campus
    7 min walk - 0.4 miles
  • DeVos Place Convention Center
    8 min walk - 0.5 miles
  • DeVos Performance Hall
    8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station
    14 min walk
  • Gerald R. Ford International Airport (GRR)
    21 min drive

Restaurants

  • Morning Ritual
    4 min walk
  • Uccello's Ristorante, Pizzeria & Sports Lounge
    2 min walk
  • Garden District
    1 min walk
  • Buffalo Wild Wings
    3 min walk
  • Brick and Porter
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Covered self parking on site (USD 48 per night)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Private wine tours
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: USD 48.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 48.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Rosa Parks Circle and Van Andel Arena. DeVos Performance Hall and Downtown Market are also within 15 minutes. Grand Rapids Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!! Stayed for a concert and it was amazing location, clean, nice staff and good parking
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, great staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times over the last year and there is never an issue with the room. The staff is very nice and helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very well appointed and the bed is comfortable. enjoyed my stay!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, within walking distance to many restaurants/arena !
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious unique rooms and very friendly and helpful staff. Only downside is parking if you're lucky enough to find a spot on the street it's much cheaper otherwise the attached parking garage is $48 per 24 hours. Would definitely stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good location. Clean and helpful staff. Bed was very soft.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is a re-use of an historic building and appreciate the design effort. Unfortunately, the overall vibe of the place is architecturally unorganized and kind of sterile. Mu room had one small high up window into an internal courtyard. The pigeons seemed to enjoy it,
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The room was clean and neat. But very small. The view from my window was terrible. I stared at a brick wall and a dead bird. The beds were very small. It would be difficult for two people to share one comfortably.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there to sleep, get cleaned up and keep my belongings. I didn't use much of the amenities as I was on a business trip and didn't have time to utilize the amenities. The hotel was very clean, and the room was very nice. I would stay here again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown Grand Rapids. We enjoyed taking with the staff and had wonderful cocktails and conversation at their bar served by Marcus, the host bartender. Rooms were clean and bed very comfortable. We enjoyed and highly recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and centrally located. The parking garage was connected to the hotel which made it great during inclement weather. Great access to all the downtown shops and eateries. Rooms were a great size and had just what you needed. Clean rooms, great views, easy stairway and elevator access and exits.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This hotel is quaint and in a neat area of downtown Grand Rapids with outdoor dining and some high end restaurants nearby. Have to use a parking garage which is next door, but not that easy to get to from the hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location…. less expensive than other downtown Grand Rapids hotels. Excellent central location Parking is in a ramp next to the hotel , with a reserved loading area in front of the hotel… thus… easy to park.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel is nicely placed in downtown near lots of spots
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the live jazz music on Friday night. The Saturday buffet was really good and the proximity was great for downtown activities. Only downside is there is no breakfast onsite Monday- Thursday.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking structure next door has a 2nd story bridge to hotel. Eco-friendly hotel has helpful staff, all rooms are unique, and food is good! Also has a bar. Casual & comfortable. Would stay there again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Our rooms were like closets and one room wasn't cleaned yet then we discussed with girl at fron desk and got two different rooms that worked out great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that had been tastefully renovated. Location is also great. Lots of restaurants and coffee shops within walking distance.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was clean and incredibly soft, the room was spacious and inviting, and the bathroom was generous and open. We definitely will be back.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I'm from Chicago. I have never experienced a hotel with no carpet. The hotel room I stayed in felt like a warehouse. The shower was great. There was a moth eating a dead moth on my pillow. The staff at the front desk were wonderful!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Comfortable bed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The automatic blinds were a nice touch. We loved the coffee and the staff was friendly and helpful!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t hard but not fabulous if you have a lot of luggage. Location was good but room was very basic & small. Fine for an overnight but extended stay would be cramped.
Stayed 1 night in Jul 2026