CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Hotel with a restaurant, 4-minute walk to Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Individually decorated, individually furnished, desk, laptop workspace
Ballroom
Exterior
Deluxe King | Living area | Flat-screen TV, MP3 dock
Meeting facility
CityFlatsHotel stands in the heart of Downtown Grand Rapids as a vibrant retreat. Guests can grab coffee at the on-site cafe or book manicures and pedicures at the spa. This boutique property near Van Andel Arena offers in-room WiFi and attentive staff to enhance the stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Downtown Market - 14 min walk - 0.8 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Barrio - ‬3 min walk
  • ‪Leo's Seafood Restaurant & Bar - ‬2 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Boutique hotel near Van Andel Arena
DeVos Performance Hall is located near CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, which provides a coffee shop/cafe, a hair salon, and a bar. Treat yourself to a manicure/pedicure or other spa services. Be sure to enjoy a meal at CitySen Lounge, the on-site restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a TV in the lobby, and coffee/tea in the lobby
  • A 24-hour front desk, a front-desk safe, and an elevator
  • 2 meeting rooms, wedding services, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Self parking is available for USD 24.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. Rosa Parks Circle and Grand Rapids Civic Theatre are just steps away. Grand Rapids Station is 14 minutes by foot.

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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1030 reviews
Rating 8 - Good. 268 out of 1030 reviews
Rating 6 - Okay. 143 out of 1030 reviews
Rating 4 - Poor. 73 out of 1030 reviews
Rating 2 - Terrible. 32 out of 1030 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, I'll stay here every time in GR
Stayed 1 night in Oct 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady that checked us in was incredibly friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in downtown
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Staff was great, enjoyed happy hour drinks and snacks. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location with fabulous dinner all around. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shows and dining
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and the staff was absolutely wonderful
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beds were so comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great employees were excellent. Very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and view
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
What a great place. Right in downtown. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Justis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and welcoming. Parking garage is right around the corner so it's great if you are going to Van Andel Arena. Everything was super clean and great!!
Stayed 1 night in Oct 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, room was nice and clean. Only down side was not having a restaurant onsite or offering breakfast. There are several restaurants near by for breakfast, coffee or dinner
Stayed 1 night in Sep 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. Every person we came in contact with was so friendly and kind. Everyone was very accommodating and approachable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for a simple one night stay after a concert. The room was clean and check in/out was easy. The location was great and walkable to several bars and restaurants as well as to the concert venue. Parking was a little expensive- $46 to park at the Monroe parking ramp from 4pm to 10:30 am the next day.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that went above and beyond!
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very helpful with parking and gave me the URL for the street parking app.
Stayed 1 night in Oct 2025

10/10 Excellent

Maverick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and approachable staff. Parked at Monroe center ramp and was charged 48 dollars for 19 hours…I suggest elsewhere
Stayed 1 night in Oct 2025

8/10 Good

Kayla Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were great, the room was clean, up to date. The shower in the bathroom was amazing. Only downside is i booked a room with a double bed and it was quite small but that was on me. Just odd they charge more for a queen or king
Stayed 1 night in Oct 2025

10/10 Excellent

robert

Liked: Amenities
The desk was extremely helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Was a nice little hotel, close to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the property clean. I was disappointed that there wasn't any breakfast available at the hotel, but there were places nearby.
Stayed 4 nights in Jun 2025