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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Downtown Grand Rapids comes alive at CitySen Lounge where travelers can savor local flavors while taking in revitalizing city views

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Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Individually decorated, individually furnished, desk, laptop workspace - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Lobby - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
Exterior - CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel (Grand Rapids)
CityFlatsHotel stands in the heart of Downtown Grand Rapids as a vibrant retreat. Guests can grab coffee at the on-site cafe or book manicures and pedicures at the spa. This boutique property near Van Andel Arena offers in-room WiFi and attentive staff to enhance the stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in the city center. Grand Rapids Children's Museum and Fish Ladder Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Blandford Nature Center and Calvin College Ecosystem Preserve. Urban Institute for Contemporary Arts and Van Andel Museum Center are also worth visiting. Visit our Grand Rapids travel guide
Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena
    Van Andel Arena
    2 min walk - 0.1 miles
  • Grand Rapids Art Museum showing art and interior views
    Grand Rapids Art Museum
    5 min walk - 0.3 miles
  • Broadway Grand Rapids
    5 min walk - 0.3 miles
  • DeVos Performance Hall
    6 min walk - 0.4 miles
  • DeVos Place Convention Center
    8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station
    14 min walk
  • Gerald R. Ford International Airport (GRR)
    21 min drive

Restaurants

  • Uccello's Ristorante, Pizzeria & Sports Lounge
    2 min walk
  • Buffalo Wild Wings
    3 min walk
  • Brick and Porter
    1 min walk
  • Apartment Lounge
    4 min walk
  • Barrio
    3 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Boutique hotel near Van Andel Arena
At CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, you can look forward to a coffee shop/cafe, a hair salon, and a bar. Treat yourself to a manicure/pedicure or other spa services. Be sure to enjoy a meal at CitySen Lounge, the on-site restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a 24-hour front desk, and 2 meeting rooms
  • Coffee/tea in the lobby, smoke-free premises, and a banquet hall
  • A TV in the lobby, wedding services, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 24.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. Urban Institute for Contemporary Arts and Grand Rapids Civic Theatre are also within 5 minutes. Grand Rapids Station is 14 minutes by foot.

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Reviews

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 512 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cassandra

Clean, very nice staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room very clean and updated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and felt the room was clean, comfortable and liked that it had 2 sinks.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeffrey

smooth hassle-free check-in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a few months ago, but I meant to post a review! We had a lovely stay here and the staff treated us well and they were pleasant and provided us great options for stuff to do downtown! The room and facility was very clean and the location is absolutely terrific!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
So many options for dining and easy to walk around
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Extremely great stay!!!! Bed was the most comfortable bed ever!!!! Will definitely stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jaimie

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is so friendly and hepful! The lobby bar happy hour was fantastic the food was so fresh. We tried all the happy hour menu food items absolutely delicious.
Stayed 1 night in Jan 2026
Verified

8/10 Good

JERRAD

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and this is a great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Perfect location. Rooms were nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was pleasant and efficient. Room was very clean. Hotel is in a great location, centrally located to activities and restaurants.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Betsy

Liked: Cleanliness
Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Street parking in front of the hotel was very affordable and easy to pay using phone app Great location! Super fun getaway
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Room was clean, very small, staff were very friendly
Stayed 1 night in Nov 2025
Verified

4/10 Poor

JACQUELINE

Liked: Cleanliness
No designated parking, which was a nightmare. If you want a small fridge have to request with extra charge. If you wanted ice had to go to main floor. Was on the fourth floor and was awaken from construction outside door at 7:15 AM. Room was clean and beds were comfortable. I wont be going back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Staff was great, enjoyed happy hour drinks and snacks. Great location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and the staff was absolutely wonderful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was extremely friendly, personable and attentive to needs and questions both about the room and the area.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in downtown
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities
The motel staff were very professional and extremely helpful. The motel was very trendy and fairly clean. Since the motel did not have a parking structure, we had to park in the city parking structure. If the motel had a parking structure, I would have given the motel five stars.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shows and dining
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, lots of space. Great location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, getting close to needing an update, little things like scuffs and stains. Room was nice, staff super friendly and helpful.
Stayed 2 nights in Nov 2025