Ratings based on 984 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 19, 2024 on Expedia
Woke up to snow in the day we were leaving that we were not prepared for. Hotel staff lent us a brush and shovel to help get our car out!
No bells and whistles at this hotel, but a great place to spend the night if passing through town.
by A verified traveler
Posted Apr 18, 2024 on Expedia
The room is ok, don’t expect much. The staff is great
Comment from Hotel Management
Apr 19, 2024 by Manager, Hotel Management
Hello Maria Elena, We appreciate your feedback on our room and excellent staff service. Your comments will be shared with our team to ensure a consistent experience for all our guests. If you have any further concerns, please feel free to reach out to our management team for assistance.
by A verified traveler
Posted Apr 13, 2024 on Expedia
Comment from Hotel Management
Apr 15, 2024 by Manager, Hotel Management
Hello Ruth, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to share any further feedback. We value your input and would like to address any concerns you may have.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Clean rooms. Needs some updating but otherwise good for the price.
Comment from Hotel Management
Apr 13, 2024 by Manager, Hotel Management
Hello David,Thank you for sharing your feedback with us. We appreciate knowing you found your room clean and reasonably priced. Our team always aims to provide a comfortable stay for our guests. If you have any further comments or suggestions, we encourage you to reach out to our management team directly.
by A verified traveler from Palm springs
Posted Apr 8, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by Manager, Hotel Management
Hello Jeanene,We appreciate you staying with us and hope you had a comfortable visit. Should you have any feedback to share, please don't hesitate to reach out to us. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted Apr 8, 2024 on Expedia
Good place to stay during canyon touring
Comment from Hotel Management
Apr 9, 2024 by Manager, Hotel Management
Hello jaihyun,We're thrilled to hear you enjoyed your stay with us while exploring the canyons! Our hotel is delighted to be a part of your memorable experience in the area. We value your positive feedback and hope to welcome you back for another great stay.
by A verified traveler
Posted Apr 7, 2024 on Expedia
Great for a night stay as we passed through Flagstaff on our road trip.
Comment from Hotel Management
Apr 7, 2024 by Manager, Hotel Management
Hello Christine,We thank you for choosing our hotel during your time in Flagstaff. We are pleased to hear that you found your stay satisfactory. If you have any further feedback or suggestions, please do not hesitate to reach out to our management team.
by A verified traveler
Posted Apr 5, 2024 on Expedia
Had what we required. Nice bed. Nice towels. Clean.
Comment from Hotel Management
Apr 7, 2024 by Manager, Hotel Management
Hello Maureen,We're glad to hear you found the amenities to your liking during your stay with us. Your comfort is our priority, and it's great to know you enjoyed the bed, towels, and cleanliness of the hotel. Should you have any more feedback or requests in the future, feel free to reach out to us directly.
by A verified traveler from San Leandro
Posted Apr 4, 2024 on Expedia
Check in was pleasant. The man went out of his way to help me print my Grand Canyon pass. Much appreciation.
Breakfast - pancakes, eggs, sausages, milk, cereal, toast, oatmeal, apple, juice, milk, coffee tea and yogurt.
Room - clean, big flat TV, microwave and frig.
Comment from Hotel Management
Apr 7, 2024 by Manager, Hotel Management
Hello Dorris,We are delighted to hear that you enjoyed a positive check-in experience and found our staff accommodating. Thank you for highlighting our breakfast offerings and room amenities. We appreciate your valuable feedback.
by A verified traveler
Posted Apr 3, 2024 on Expedia
The sheets had stains. The toilet was dirty. However, the staff was very friendly and helpful. We were there for only one night, therefore I didn’t bother to complain about it.
Comment from Hotel Management
Apr 5, 2024 by Manager, Hotel Management
Hello jazmin, We appreciate your kind words about our friendly staff. We regret to hear about the issues you encountered during your stay. We always encourage our guests to let us know of any concerns during their visit so we can address them promptly and ensure a more enjoyable experience for all.