Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 23, 2024 on Expedia
Suites were nice size and immaculate.
Comment from Hotel Management
Mar 25, 2024 by Devon, Hotel Management
Barbara- Thank you for taking the time to review our hotel! We hope to see you back at Sonesta soon.
by A verified traveler
Posted Mar 19, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Taylor, Hotel Management
Thank you for your amazing review! We hope to see you at Sonesta again soon.
by A verified traveler
Posted Mar 16, 2024 on Expedia
We LOVE Devon! What a kindhearted and efficient person to have running the place. She went above and beyond to make our stay better than we could imagine, then left us checking out with the wonderful Rena in the morning. Enjoyed our stay and would stay here again
Comment from Hotel Management
Mar 19, 2024 by Taylor, Hotel Management
Mary - thank you for your review and feedback! We love to hear when our team goes above and beyond for our guests, and we are glad to see both Devon and Rina could make your stay the best in Flagstaff. We look forward to having you again soon!
by A verified traveler
Posted Mar 11, 2024 on Expedia
Nice
Comment from Hotel Management
Mar 12, 2024 by Taylor, Hotel Management
Bruce, thank you for taking the time to review our hotel! We hope to see you again on your next trip to Flagstaff.
by A verified traveler
Posted Mar 4, 2024 on Expedia
N/A
Comment from Hotel Management
Mar 5, 2024 by Taylor, Hotel Management
Mark - thank you for taking the time to review our hotel, we appreciate it!
by A verified traveler
Posted Feb 27, 2024 on Expedia
Spacious room.
Comment from Hotel Management
Feb 29, 2024 by Taylor, Hotel Management
Thank you for taking the time to leave us a review! We hope to see you again on your next trip to Flagstaff.
by A verified traveler
Posted Feb 25, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Taylor, Hotel Management
Katie, thank you for leaving a review for our hotel! If there is anything we can do to earn a perfect score in the future please reach out to us.
by A verified traveler
Posted Feb 20, 2024 on Expedia
Comment from Hotel Management
Feb 22, 2024 by Taylor, Hotel Management
Thank you for your amazing review! We hope to see you at Sonesta again soon.
by A verified traveler
Posted Feb 6, 2024 on Expedia
Hotel was okay but not in a desirable location
Comment from Hotel Management
Feb 6, 2024 by Taylor, Hotel Management
Brett - thank you for your review and feedback!
by A verified traveler
Posted Jan 31, 2024 on Expedia
It was A nice quiet place. Room could use A little update. Enjoyed the fireplace and grill
Comment from Hotel Management
Feb 2, 2024 by Taylor, Hotel Management
Erica, thank you for your review and feedback! We are on the schedule for a renovation later this year, we hope you come back and see us when it is completed.