Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 15, 2024 on Expedia
Easy accessible for Grand Canyon traveler, and close to Route 66 walking street, as well as Flagstaff
Comment from Hotel Management
Apr 16, 2024 by Andrew Salazar, Hotel Management
Thank you for the review, Tobias. We are so glad to learn that your experience was positive as that is what we strive to provide all guests. We do hope to see you again in the future.
by A verified traveler
Posted Apr 8, 2024 on Expedia
For the price we paid every thing was good . We were satisfied
Comment from Hotel Management
Apr 9, 2024 by Andrew Salazar, Hotel Management
Thank you for taking the time to review the hotel, Anne. It is always heartwarming to see that a guest had a positive experience during their stay with us. We hope to see you again in the future.
by A verified traveler
Posted Apr 5, 2024 on Expedia
Basic accommodation.
Comment from Hotel Management
Apr 7, 2024 by Andrew Salazar, Hotel Management
Thank you for taking the time to review the hotel. We appreciate your feedback and we hope to see you again soon should your travels bring you back to the area.
by A verified traveler
Posted Apr 4, 2024 on Expedia
This property was decent and convenient for a next morning hike down into the Grand Canyon. There was nothing cute about the place itself or the close vicinity, but that wasn’t what we were looking for, so it absolutely did the trick for us. Beds were comfortable and breakfast ok. I would go back there again for the same reasons as this time.
Comment from Hotel Management
Apr 7, 2024 by Andrew Salazar, Hotel Management
Thank you for the review. We strive to provide each and every guest with a superior experience while staying with us. I will forward your comments to management to see how we can better improve. We hope to see you again soon.
by A verified traveler
Posted Mar 29, 2024 on Expedia
Your price was high, no pool no hot tub no microwave in room, asked why it's easter they said, never going back
.
Comment from Hotel Management
Mar 30, 2024 by Andrew Salazar , Hotel Management
Dear Doug, We apologize if we failed to meet your expectations. Please note that we are priced competitively with the other hotels in town with similar star ratings. Williams is a busy place and prices at all hotels from March to November will be quite high. Safe travels wherever your destination may be.
by A verified traveler
Posted Mar 23, 2024 on Expedia
Staff was very helpful
Comment from Hotel Management
Mar 24, 2024 by Andrew Salazar, Hotel Management
Thank you so much for the review, Garry. We appreciate all guest feedback and are so glad to hear that your experience was positive. We look forward to hosting you again in the future.
by A verified traveler
Posted Feb 10, 2024 on Expedia
We werent not able to check in. Was told they didnt have any rooms available.
Comment from Hotel Management
Feb 25, 2024 by Andrew Salazar, Hotel Management
We apologize for the misstep in service as we strive to provide each and every guest with a positive experience. We are saddened that we did not provide you with that. We do hope you will give us another chance to show you how we are continuously improving. Thank you for your feedback.
by A verified traveler
Posted Jan 26, 2024 on Expedia
Very dated, no elevator so lots of trips back and forth to the car. Thin walls you can hear everyone walking by especially being by the stairs. We stayed one night so we didn’t have breakfast. But it was a place to get rest after a long drive at a decent price
Comment from Hotel Management
Feb 6, 2024 by Andrew Salazar, Hotel Management
Thank you for the review. We appreciate your feedback. We do apologize that the hotel does not have an elevator, and unfortunately, no plans to remedy that situation in the near future. We do hope that you will stay with us again.
by A verified traveler
Great place to stay
Posted Jan 15, 2024 on HotelsPeople were very courteous. Our experience was nice.
Comment from Hotel Management
Jan 25, 2024 by Andrew Salazar , Hotel Management
Thank you so much for your kind review. We appreciate your feedback and I will share it with the team to help keep us motivated. It is reviews like yours that let us know we're on the right track. We hope to see you again soon.
by A verified traveler
Posted Jan 14, 2024 on Hotels
Clean and affordable.
Comment from Hotel Management
Jan 15, 2024 by Andrew Salazar, Hotel Management
Thank you Arlene for the positive review. We appreciate it and hope to see you again in the future. We will use your feedback to further motivate staff and to ensure each and every guest has a truly positive experience.