Ratings based on 533 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 1, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by Gabe, Hotel Management
Thanks for your feedback. Glad you enjoyed your stay with us!
by A verified traveler
Posted Feb 25, 2024 on Expedia
The property is Motel 6 level. TV reception was spotty. Being inside Grand Canyon was cool but the company that operates all the hotels knows they have a captive audience. Restaurant choices are minimal. The food and drink are minimalistic and pricey. Next time I’ll stay outside the park.
Comment from Hotel Management
Feb 25, 2024 by Gabe, Hotel Management
Thanks for your feedback, please contact us to hear more about your experience.
by A verified traveler
Posted Feb 23, 2024 on Expedia
Hotel room was excellent, clean, quiet and comfortable. Walkable to other hotels but other hotels had front desk, bar/lounge, and restaurany. This one did not but you could walk to others. Would be nice if there was a front desk or small bar to gather. Perhaps that is why it was so quiet which is great.
Comment from Hotel Management
Feb 25, 2024 by Gabe, Hotel Management
Thanks for the feedback, looking forward to having you again!
by A verified traveler
Posted Feb 21, 2024 on Expedia
The room does not have a microwave. I wish the room did. Great view of the Grand Canyon.
Comment from Hotel Management
Feb 23, 2024 by Gabe, Hotel Management
Thanks for your feedback! We look forward to seeing you again.
by A verified traveler
Posted Feb 6, 2024 on Expedia
The room we were in had an outstanding view of the Grand Canyon. You need to book it as a canyon view room to get this.
Very convenient to the rim trail and other lodges and dining in the village. The room had very comfortable beds and was set up nicely.
The only big negative we had about this property was no desk at the facility, you check in at the El Tovar lodge next door which wasn’t a big problem but the key cards were not working well and we had to go back to El Tovar to keep getting them reprogrammed. At the end of the long days it was very inconvenient.
Comment from Hotel Management
Feb 7, 2024 by Gabe, Hotel Management
We really appreciate your feedback and I'm glad you enjoyed your stay.
by A verified traveler
Posted Feb 4, 2024 on Expedia
We had a nice stay. In the off season price for the room is almost half and there were no crowds.
Comment from Hotel Management
Feb 7, 2024 by Gabe, Hotel Management
Thanks for your feedback! Glad you enjoyed your stay.
by A verified traveler
Posted Feb 2, 2024 on Expedia
Views
Comment from Hotel Management
Feb 7, 2024 by Gabe, Hotel Management
Glad to hear that! We appreciate your feedback, thank you.
by A verified traveler
Posted Feb 1, 2024 on Expedia
Close to the Grand Canyon. No staff in the building overnight . Area is very dark at night .
Comment from Hotel Management
Feb 7, 2024 by Gabe, Hotel Management
Glad you enjoyed your experience! Thank you for your feedback.
by A verified traveler
Posted Feb 1, 2024 on Expedia
Our room was 2nd floor facing grand canyon. Room was ok. Beds fair at best. All about location here.
Comment from Hotel Management
Feb 7, 2024 by Gabe, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted Jan 31, 2024 on Expedia
Comment from Hotel Management
Feb 7, 2024 by Gabe, Hotel Management
Hey there, we would like to know how we could've improved upon your experience if you don't mind reaching out and giving us some feedback, we'd really appreciate it. Thank you!