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Overview of Grand Canyon Plaza Hotel

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Guest reviews

3.6 / 5Good
5,458 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

Highlights

Popular LocationNational Geographic Grand Canyon Visitor Center3 min walk
AirportGrand Canyon, AZ (GCN-Grand Canyon Natl. Park)4 min drive
Popular LocationCanyon View Information Center10 min drive
Popular LocationGrand Canyon Clinic11 min drive

Book online or call:

1-800-675-4318

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    About this area

    Grand Canyon

    Located in Grand Canyon, Grand Canyon Plaza Hotel is in the historical district and near the airport. Phantom Ranch is a notable landmark, and the area's natural beauty can be seen at Grand Canyon National Park and Grand Canyon Visitor Center. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding, hiking/biking trails, and mountain biking nearby.

    Map
    Popular Location

    What's nearby

    • National Geographic Grand Canyon Visitor Center - 3 min walk
    • Canyon View Information Center - 10 min drive
    • Grand Canyon Clinic - 11 min drive
    • South Kaibab Trailhead - 13 min drive
    • Grand Canyon Backcountry Information Center - 16 min drive

    Getting around

    • Grand Canyon Railway - 15 min drive

    Restaurants

    • JJKs – Serves breakfast, lunch, and dinner daily.
    • Bourbon Lounge – Open on select days.
    • Wagon Wheel Saloon – Sports bar offering American cuisine. Serves dinner daily, happy hour available.

    About this property

    Grand Canyon Plaza Hotel

    Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a 24-hour business center, and a microwave in a common area. All 232 rooms provide free WiFi, coffee makers, and LCD TVs. Other amenities available to guests include free local calls, hair dryers, and ironing boards.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free uncovered self parking

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–9:00 AM: USD 14 for adults and USD 7 for children
    1 restaurant
    2 bars/lounges

    Things to do

    Outdoor pool
    Spa tub

    Family friendly

    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Computer station

    Outdoors

    Garden

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Handrails in hallways
    Handrails in stairways
    In-room accessibility
    Roll-in shower
    Well-lit path to entrance
    Wheelchair-accessible concierge desk
    Wheelchair-accessible parking
    Wheelchair-accessible path to elevator
    Wheelchair-accessible public washroom
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible van parking
    Wheelchair accessible (may have limitations)
    Wheelchairs available on site

    More

    Shared microwave
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Heating
    Linens
    Rollaway/extra beds (surcharge)

    Bathroom

    Eco-friendly toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    Cable/satellite channels
    LCD TV
    Premium channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Free local calls
    Guidebooks/recommendations
    Iron/ironing board
    Laptop-friendly workspace
    LED light bulbs
    Local maps
    Phone
    Restaurant dining guide
    Turndown service

    Policies

    Check-in

    Check-in from 3:00 PM - anytime
    Early check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities will be closed during the winter:
    • Swimming pool
    The following facilities will be closed during the winter:
    • Swimming pool

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 50 per accommodation, per stay
    2 per room (up to 40 lbs)
    Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for USD 20.0 per day
    Free cribs (infant beds)

    Property payment types

    American Express
    Discover
    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: USD 14 for adults and USD 7 for children (approximately)
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Rollaway bed fee: USD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

    Guest reviews

    5 - Excellent
    1,207
    4 - Good
    2,124
    3 - Okay
    1,299
    2 - Mediocre
    569
    1 - Poor
    259
    3.8
    Cleanliness
    3.8
    Service and Staff
    3.7
    Amenities
    3.5
    Property condition

    3/5

    • Liked: Staff & service, room comfort

    Stayed 2 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in May 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    Front desk staff were all friendly, great customer service, and helpful. We went during Covid Memorial Weekend, the atrium bar was not open. We did not go to the Wagon wheel restaurant and the gift shop appeared to be closed. Breakfast service and food were disappointing. My kids asked why we had to pay as most places offer free breakfast, with more options and better food. I thought they had a good point. My vegan daughter ate a dry plain bagel. I don't suppose Arizona is known for Vegan options. Outdoor pool and spa were dirty, run down and cold. Chairs around the pool, looked to be about 30 years old and not safe to sit on. Indoor spa was lovely. Not impressed with pool towels. However, for the proximity to the Grand Canyon, 1 mile and price of the rooms, it was well worth it.

    Stayed 2 nights in May 2020

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service

    McDonald’s is $35-40 for two but better food

    DO NOT ORDER THEIR FOOD, is it bad. No.. is it worth it. HELL NO. But the outdoor pool, indoor hot tub and main building environment is nice.

    Stayed 1 night in May 2020

    3/5

    • Liked: Property conditions & facilities, room comfort
    • Disliked: Cleanliness

    No cleaning

    I was surprised with COVID -19 conditions they were not cleaning more. Didn’t see anyone wiping down doors or rails or anything. When I got to my room no toilet paper.. called to get some The doors to get into the hallway were not working called again... the. I tried to take a shower ..: no hot water.... I called again and Cedric was very annoyed by me.. asking for things.. I asked for the manager and spoke to Cris.. he was very nice... got everything fixed and said he would give me free breakfast the next day... when I went up.. no one new anything about the free breakfast. We did not have anyone come clean our room for the three nights we were there.. they said they were not cleaning rooms because of COVID but I did see people cleanings others rooms.. no sure about this one.

    Stayed 3 nights in May 2020