Ratings based on 992 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
This hotel was such a pleasant relief after being in Vegas. The rooms have a microwave, fridge, and small dining table. It was peaceful, and there’s a heated pool and hot tub. The kids loved the breakfast and so did I! We would stay here again.
Comment from Hotel Management
Apr 16, 2024 by Manager, Hotel Management
Hello Carina,We're delighted to hear you had a relaxing stay with us and enjoyed our amenities, including our heated pool, hot tub, and breakfast offerings. Our team is thrilled to know your family had a great time, and we look forward to welcoming you back in the future.
5 out of 5
by A verified traveler

Posted Apr 13, 2024 on Expedia
Iliked everything!
Comment from Hotel Management
Apr 15, 2024 by Manager, Hotel Management
Hello Rene,We are delighted to hear that you had an enjoyable stay with us! Your positive feedback motivates us to continue providing excellent service to all our guests. Thank you for taking the time to share your experience with us. We hope to welcome you back in the future for another fantastic stay.
5 out of 5
by A verified traveler from Irvine

Posted Apr 12, 2024 on Expedia
This is a very good choice for an overnight in Williams. There is a Safeway store just two blocks away and many dining options in old town Williams, just a short walk away. The property is in good condition and very comfortable. The breakfast was standard fare but just fine. Price was good too.
Comment from Hotel Management
Apr 14, 2024 by Manager, Hotel Management
Hello Kevin,We are delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Williams. Your kind words about our comfortable property and satisfactory breakfast are greatly appreciated. We hope to welcome you back for another pleasant stay in the future.
2 out of 5
by A verified traveler

Posted Apr 11, 2024 on Expedia
Comment from Hotel Management
Apr 14, 2024 by Manager, Hotel Management
Hello Michael,We regret to hear that your experience did not meet your expectations. Please feel free to contact us with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.
4 out of 5
by A verified traveler from Brigham City

Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by Manager, Hotel Management
Hello Michelle,We're ampled to hear you enjoyed your stay with us! We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable stay.
5 out of 5
by A verified traveler

Posted Apr 3, 2024 on Expedia
Had everything we needed.
Comment from Hotel Management
Apr 13, 2024 by Manager, Hotel Management
Hello roberto,We're delighted to hear that you found everything you needed during your stay with us. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future.
4 out of 5
by A verified traveler

Posted Mar 31, 2024 on Expedia
Good stay anout an hour from grand canyon village. Older property that has been well kept. Bathrooms are on the smaller side but sufficient for our needs. Would definitely recommend.
Comment from Hotel Management
Apr 1, 2024 by Scott, Hotel Management
Good Evening Nikunj,Thank you so much for taking the time to rate and review your most recent stay with us. We truly appreciate your feedback regarding the size of our bathrooms. The team and I look forward to welcoming you back to the hotel very soon!Sincerely,Scott BurrellRegional Hotel ManagerComfort Inn Near Grand Canyon
4 out of 5
by A verified traveler

Posted Mar 30, 2024 on Expedia
Good Hotel with large rooms and comfortable chairs in Williams a great nod to route 66
Comment from Hotel Management
Apr 2, 2024 by Manager, Hotel Management
Hello Christine, We are delighted to hear that you enjoyed the spacious rooms and comfortable seating during your stay in Williams. We appreciate your recognition of the nod to Route 66 in our hotel. Should you require any further assistance or have feedback to share, please reach out to our management team. Thank you for choosing our hotel, we hope to welcome you back in the future.
2 out of 5
by A verified traveler

Posted Mar 28, 2024 on Expedia
Unfortunately room is not like on the photos, pretty old, carpets dirty
Comment from Hotel Management
Mar 28, 2024 by GM, Hotel Management
Dear Oliver, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Our Management team has been notified to ensure the high standards we strive for are upheld. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2024 on Expedia